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Hotel PUR Quebec

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Hotel PUR Quebec
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395 Reviews from our TripAdvisor Community

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Showing 193: English reviews
Reviewed 2 weeks ago via mobile

Arriving late Friday night, the staff had our room ready with a flower delivery and a card that was written and prepared by staff from my bf. An above and beyond gesture. They went the extra mile to assist us in anything we needed during our stay. We had to book a mechanic to look at our vehicle and one...

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Helpful?
Thank Julia P
HotelPur, Front Office Manager at Hotel PUR Quebec, responded to this review

Bonjour Julia P, Thank you very much for your kind comments. We are hapy that you and your boyfriend enjoyed your stay with us. It's been a real pleasure to help make it enjoyable. We are looking forward to welcome you again. PURely yours! Guillaume Lefrançois Assistant Room Division Manager

sevilla,spain
Reviewed 3 weeks ago

The owners locked out their staff. One elevator is functioning , no daily maid service, no pool, no room service. I am very upset that as a guest I am also a hostage to a work action against the hotels employees.My partner and I stayed at this hotel twice a year for a decade, never again.

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2Thank kuujjuaq
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour Kuujuaq, Thank you for taking the time to give us your comments. We are sorry that your last stay with us was so unpleasant for you and your partner. The entire management team is doing its very best to offer a quality service in the circumstances. Each individual has his opinion and we respect that. We truly hope that...

Montreal, Canada
Reviewed 3 weeks ago via mobile

I was on my way back from parking the car in an adjacent street, as recommended by the valet/concierge and as I was checking about to enter the building, checking my phone to see which room my wife had booked, I saw a young guy lunge at me a swing his hardest punch in my stomach, and then started running......

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Thank MaximeLachance
Baltimore, Maryland
Reviewed 4 weeks ago

My wife and I stayed here for a week and the staff was friendly and the location can't be beat. The problem is that currently these rooms are not designed for a stay for more than a couple of days. There is only one tiny place to put folded clothes. We had to have our clothes stacked on the furniture...

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1Thank GradyM333
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour GradyM333, Thank you very much for taking the time to write these comments. We are glad that you had a nice stay despite of some issues. Very happy to read that our staff made the difference! You are right to say that renovations will help as a lot of things will be improved in the process. We are looking...

Reviewed 5 weeks ago via mobile

This hotel is located in Saint-Rock area in the lower part of Quebec and offer a semi-decent view over Saint-Rock Church. The hotel style is weird and somewhat strange by it's colors, style and general decor. Old factory style, not sure what it is. See photos. The mattress was awe full and ended up with the worst sleep ever, also...

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Helpful?
Thank Cedric P
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour Cedric P, Thank you very much for taking the time to write this review. We are sorry that your stay was not up to your expectations. We are glad though that you enjoyed our staff. We joined the SPG family in May 2016 as an independant hotel. Within the next weeks, a major renovation process will start in order...

Los Angeles
Reviewed 2 November 2016

We just finished a 10 day cruise with Princess and wanted to stay an extra night in Quebec. This hotel is ideally situated for a tourist. You are just outside the walled part of old Quebec, but there is a coffee shop at the end of the street that has an elevator that takes you to the upper city. The...

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Thank aces_upLosAngeles
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour aces_upLosAngeles, Thank you so much for this 5/5 review. We are happy that you enjoyed your stay with us. I will make sure to pass on your nice comments to Laurence. I am sure she will be happy about them. We hope to have the chance to welcome you again if you come back in beautiful Quebec City. PURely...

canada
Reviewed 2 November 2016 via mobile

Contrary to what has been said about the interior decor (hallway) of the hotel I like the big red numbers written on the bottom of the doors it gives me a sense of direction to my hotel room. We had an issue with our a/c but that was fixed immediately by front desk! We wanted to borrow a cork screw...

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Thank lowella
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour lowella, Thank you very much for taking the time to write this review. We are glad that you enjoyed your stay with us. Thank you for pointing out the good service of our staff and the quality of our location. We hope to have the chance to welcome you again. PURely yours! Guillaume Lefrançois Assistant Room Division Manager

Mississauga, Ontario
Reviewed 30 October 2016

Great location for exploring a up and coming area of the city. I use to sit in the church behind the hotel in the nice weather to sit or read. There are some homeless people in this area but they are not be feared.A great example of a mix use neighborhood.

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Thank Rishiboy
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour Rishiboy, Thank you very much for taking the time to write this review. We are glad that you enjoyed our hotel. You are right to say that the St.Roch District is a nice location. Downtown but just outside of the touristy area. 20 years ago, it used to be one of the poorest district in Quebec City. There was...

Reviewed 28 October 2016 via mobile

We arrived there from travel department Dublin, as part of a group of 27 people. Arrived on Tuesday 25 October, stayed 2 nites . All staff were efficient and really nice . Hotel is well located, 20 minutes walk to town , also close to bus stops . Hotel had a clinical look about , certainly No Frills, nothing plush...

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Thank Agnes C
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour Agnes C, Thank you very much for taking the time to write this review. We are glad that you enjoyed your stay with us. We are glad that you enjoyed your stay with us.Sorry to read that breakfast was not up to your expectations though. I will make sure to pass on the information to our Chef. Be sure...

Los Angeles, California
Reviewed 24 October 2016

Went to Quebec city for fall foliage. Stayed at Hotel Pur just because of SPG. Location is probably the best thing since many great restaurants along the local street and very nice to walk at night. The front desk people were very nice and helpful but that's all the good thing I can say. The interior halls are extremely dark...

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Thank pinky4real
HotelPur, Responsable de la réception at Hotel PUR Quebec, responded to this review

Bonjour pinky4real, Thank you for taking the time to write this review. We are glad that you enjoy the service from our front desk team and our location. It is true that our hotel need love. Love that we are goind to add this fall and this winter in order to become the first Tribute Portfolio. Our 242 rooms, our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Towering above downtown Quebec, Hotel PUR's sleek and sophisticated guest rooms are a lesson in savvy design. All guest rooms are outfitted with select amenities appealing to the business and leisure travelers. Guest rooms feature floor to ceiling windows offering panoramic views of the neo-Gothic Saint Roch Church, Saint Lawrence Seaway, and Orleans Island. ... more   less 

Additional Information about Hotel PUR Quebec

Address: 395 rue de la Couronne, Quebec City, Quebec G1K 7X4, Canada (Formerly TRYP Quebec Hotel PUR)
Region: Canada > Quebec > Quebec City
Price Range: $116 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel PUR Quebec 3.5*
Number of rooms: 242
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Also Known As:
Pur Hotel Quebec City
Pur Quebec City
Hotel PUR Quebec Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel PUR Quebec staff and other travellers.
11 questions
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New York City, New York
over a year ago
Keeseville
8 months ago
New York City, New York
over a year ago

See all questions (11)

Questions? Get answers from Hotel PUR Quebec staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th floor was nice and quiet”
 of 5 bubbles GradyM333, 7 Nov 2016 | Read review
“save your money and take a room with a view from the back of the hotel”
 of 5 bubbles pinky4real, 24 Oct 2016 | Read review
“Ask for the chuch side; spectacular!”
 of 5 bubbles 637marcg, 22 Oct 2016 | Read review
“Ask for a room with the sight on the church”
 of 5 bubbles Antonguido, 4 Oct 2016 | Read review
“Get a room on a high floor near the elevator”
 of 5 bubbles BB800, 27 Sep 2016 | Read review
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