Hilton Quebec
1100 Rene Levesque East, Quebec City, Quebec G1R 4P3 Canada
Full view
View all photos(2,022)2,022
360
Panoramas (50) 
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
View prices for your travel dates
Contact accommodation for availability.
There are similar hotels available.
View allDid you already book this hotel?
Avg. C$400 /night, 10/9 - 10/10
C$461
per night
C$320
per night
C$179
per night
Oct
Nov
Oct 9
Today
Oct 11
Oct 13
Oct 15
Oct 17
Oct 19
Oct 21
Oct 23
Oct 25
Oct 27
Oct 29
Oct 31
Nov 2
Nov 4
Nov 6
Nov 8
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#43 of 100 hotels in Quebec CityLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
COME FOR THE VIEW, STAY FOR THE EXPERIENCE!
Conveniently located in the heart of the city, just a few steps from Old Quebec, Hilton Quebec is ideal for a couple's getaway or a family vacation. Each of our modern rooms offers absolutely SPECTACULAR views of the city. From the regular room to the junior suite and the very spacious Signature Suites, the hotel has all the comforts you need. For even more privileges, treat yourself to the panoramic Executive Lounge on the 23rd floor, including deluxe continental breakfast and a light afternoon snack. For business or pleasure, a unique swim in the heated outdoor pool is a must, both in summer and winter! On the culinary front, renowned executive chef Marie-Chantal Lepage offers a dining experience that lets her skills and creativity run wild, allowing you to discover the richness of the local terroir in the comfort of our restaurant.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Game room
Children's television networks
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Fitness / spa changing rooms
Sauna
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Full body massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French
Location
1100 Rene Levesque East, Quebec City, Quebec G1R 4P3 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Québec City Jean Lesage Intl Airport
13.5 km•
See all flights
Rental Cars
146 Restaurants
within 0.5 kilometers
Reviews
4.0
3,803 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI
While the Hilton Quebec boasts an ideal location for exploring the city's attractions, some travelers feel that the additional charges for amenities and parking detract from the overall value. Guests praise the spacious and clean rooms with impressive views, though there are occasional service hiccups.
The hotel's atmosphere and renovations receive compliments, despite suggestions for a more vibrant pool area. The cleanliness of the hotel is consistently recognized, but mixed reviews arise regarding service quality, with some guests encountering unprofessionalism alongside commendations for friendly staff.
Location
Convenient
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveller reviews and learn more about how the site works.
3,803Reviews84Q+A100Room tips
Traveller rating
- 1,443
- 1,440
- 569
- 221
- 131
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Detailed Reviews
We very much enjoyed our stay at the Hilton Quebec City. The hotel enjoys a central and prominent location that is just a few steps from the doorstep of Old Quebec, a hop/skip from the parliament building, the great restaurants along Le Grand Allee, as well as the plains of Abraham.
The hotel itself is newly renovated as the lobby and common areas are very nicely done and modern, while the rooms are also very nicely renovated and comfortable. So all in all in terms of the hard product its probably one of the nicer Hilton flag hotels in the Canada/US market.
Our check in experience was very pleasant. There's a separate line for Hilton gold/diamond members, as well as a main line that had a short queue when we arrived. The agent was friendly and courteous and took her time to explain the ins and outs of the property to us, and made sure our initial impression of the hotel was a very positive one.
We got a high floor room with a fabulous river view and of old quebec. The room was bright and airy and well equipped including a Nespresso machine with some complimentary pods that were also refilled when we had the room made up. The king bed was fresh and comfortable, and sheets/pillows were of good quality. I guess if we had to pick one thing out to critique it's that the rooms are a tad on the smaller side. But at the end of the day does 50 to 75 Sq ft really make that big a difference, when we have such a great view to fall back on?
Service levels at the hotel were solid. Our calls to front desk were answered quickly, and requests were acted on quickly as well. The concierge was pleasant and gave us some nice restaurant suggestions for the area. The staff at the hotel restaurant were pleasant as well, and we enjoyed the good quality breakfast that was offered each morning as part of our elite benefit.
The hotel was quite busy during our time there, and I'd gather it's also one of the biggest in the area in terms of number of rooms. I'd certainly say it's the place to stay for anyone visiting Old Quebec, and we'd definitely return again the next time we visit. Kudos to the Hilton Quebec team for a professional and smoothly run hospitality operation, particularly during these challenging times of Covid.
The hotel itself is newly renovated as the lobby and common areas are very nicely done and modern, while the rooms are also very nicely renovated and comfortable. So all in all in terms of the hard product its probably one of the nicer Hilton flag hotels in the Canada/US market.
Our check in experience was very pleasant. There's a separate line for Hilton gold/diamond members, as well as a main line that had a short queue when we arrived. The agent was friendly and courteous and took her time to explain the ins and outs of the property to us, and made sure our initial impression of the hotel was a very positive one.
We got a high floor room with a fabulous river view and of old quebec. The room was bright and airy and well equipped including a Nespresso machine with some complimentary pods that were also refilled when we had the room made up. The king bed was fresh and comfortable, and sheets/pillows were of good quality. I guess if we had to pick one thing out to critique it's that the rooms are a tad on the smaller side. But at the end of the day does 50 to 75 Sq ft really make that big a difference, when we have such a great view to fall back on?
Service levels at the hotel were solid. Our calls to front desk were answered quickly, and requests were acted on quickly as well. The concierge was pleasant and gave us some nice restaurant suggestions for the area. The staff at the hotel restaurant were pleasant as well, and we enjoyed the good quality breakfast that was offered each morning as part of our elite benefit.
The hotel was quite busy during our time there, and I'd gather it's also one of the biggest in the area in terms of number of rooms. I'd certainly say it's the place to stay for anyone visiting Old Quebec, and we'd definitely return again the next time we visit. Kudos to the Hilton Quebec team for a professional and smoothly run hospitality operation, particularly during these challenging times of Covid.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Where to begin! This was one of the nicest hotels we have ever been to. My mother (she is gone now, sadly) and I stayed here in 1994 and 2000 and it brought back a lot of memories!
We were able to check in a little earlier and we had a room on the 12th floor with a Mountain View. We opted for the &22 a night self park. You have the option to bring the car out once a day but since there isn’t a lot of local free parking we only used the car for day trips. You take a white ticket upon entrance each time and the desk gives you yellow tickets to scan each day to leave. The parking garage has its own elevator to the hotel and then you use another elevator to access your room. You need your room key to scan for the hotel elevator.
The pool was so warm and plenty of fresh towels. The towels were big! There is a nice pool bar but it wasn’t always staffed. You could get drinks and ice creams and such. Pool open 8am- 8pm and until 9pm on Saturdays.
There are restaurants onsite but we didn’t try them. We opted to have the breakfast included and are so glad we did: juices, smoothies, croissants, breads, cereal, yogurt, milk, coffee, tea, pastries, fruit, eggs, bacon, fried potatoes, and so much more! The staff was so friendly and couldn’t do enough. This goes for the whole hotel, not just breakfast. Be sure to leave a tip! 😀 The staff was also patient with my French!
Housekeeping came daily and made the beds and replenished the toiletries and towels. The room had soap and shampoo and conditioner in wall dispensers.
Room had a fridge but no microwave. There were pretty views of the mountains.
This hotel is close to lots of restaurants and attractions.
A laundromat is six minutes walking from the hotel with washers, dryers, detergent, and a change machine. It was a bit pricey and not crowded when we went. It would be great if the hotel had coin operated machines; I am sure they would pay for themselves after too long!
All in all, we are so happy we chose this hotel (mom, dad, two teens). We hope to return soon! Merci beaucoup!
We were able to check in a little earlier and we had a room on the 12th floor with a Mountain View. We opted for the &22 a night self park. You have the option to bring the car out once a day but since there isn’t a lot of local free parking we only used the car for day trips. You take a white ticket upon entrance each time and the desk gives you yellow tickets to scan each day to leave. The parking garage has its own elevator to the hotel and then you use another elevator to access your room. You need your room key to scan for the hotel elevator.
The pool was so warm and plenty of fresh towels. The towels were big! There is a nice pool bar but it wasn’t always staffed. You could get drinks and ice creams and such. Pool open 8am- 8pm and until 9pm on Saturdays.
There are restaurants onsite but we didn’t try them. We opted to have the breakfast included and are so glad we did: juices, smoothies, croissants, breads, cereal, yogurt, milk, coffee, tea, pastries, fruit, eggs, bacon, fried potatoes, and so much more! The staff was so friendly and couldn’t do enough. This goes for the whole hotel, not just breakfast. Be sure to leave a tip! 😀 The staff was also patient with my French!
Housekeeping came daily and made the beds and replenished the toiletries and towels. The room had soap and shampoo and conditioner in wall dispensers.
Room had a fridge but no microwave. There were pretty views of the mountains.
This hotel is close to lots of restaurants and attractions.
A laundromat is six minutes walking from the hotel with washers, dryers, detergent, and a change machine. It was a bit pricey and not crowded when we went. It would be great if the hotel had coin operated machines; I am sure they would pay for themselves after too long!
All in all, we are so happy we chose this hotel (mom, dad, two teens). We hope to return soon! Merci beaucoup!
Read more
Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Mountain rooms have a nice view! Use the app to facilitate check in and check out
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Oct 2, 2023
First of all, on behalf of Hilton Quebec staff, I would like to thank you for taking the time to kleave us this wonderful review from your stay with us this summer. Feedback from our customers is always greatly appreciated. We are happy to read your stay brought back some lovely memories, that your family enjoyed the breakfast buffet at our CABU Boire et Manger restaurant and that our location at the heart of the city was useful for you ! We hope you created some more memories and are already looking forward to welcoming you again soon ! À la prochaine !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Stayed 2 nights at the end of July for a short vacation in Quebec City; the location of the hotel is perfect, as it sits in between the two stone gates giving access to the Old city, and right across the street from Parliament. Our room was comfortable, very clean, and although it was close to the elevators (always a great concern to me), we could not hear the elevator bell.
The problem lay with the pool bar, which is on the 3rd floor. Although our room was on the 15th floor, we could hear the music. It was so loud, it was as if we were down there. I contacted the front desk to ask when it would be over and they said 9h pm - called back at 9h30 pm as the music was still raging and they said it would be over by 10h pm. They also mentioned the DJ had lowered the music - not true, he actually did increase the volume.
Another point: the music in the lobby and the restaurant/bar area is also very loud, to the point it gives out a very “chaotic” vibe to the whole experience.
I will make sure never to come back here.
The problem lay with the pool bar, which is on the 3rd floor. Although our room was on the 15th floor, we could hear the music. It was so loud, it was as if we were down there. I contacted the front desk to ask when it would be over and they said 9h pm - called back at 9h30 pm as the music was still raging and they said it would be over by 10h pm. They also mentioned the DJ had lowered the music - not true, he actually did increase the volume.
Another point: the music in the lobby and the restaurant/bar area is also very loud, to the point it gives out a very “chaotic” vibe to the whole experience.
I will make sure never to come back here.
Read more
Date of stay: August 2021Trip type: Travelled with family
Room Tip: Go to the Marriott across the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room cleaning needs to be scheduled in advance otherwise none will be received. Room specifications are not clear ( we book a room with a king bed expecting to have a sofa bed for our daughter but there was none, so we had to paid extra $15 per night). Breakfast included is way expensive for the quality of food an options are poor (everything else needs to be paid extra). Location is good but overall experience not worth it.
Read more
Date of stay: July 2021
Location
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AVOID this property
In a 3 day stay, the second day the Hilton Quebec hotel did not clean the room, do the beds nor change towels.
When we requested the service the manager alleged shortage of personnel, he was impolite, pretentious and treated us with superiority.
Cleaning, doing beds, providing toiletries and dry towels are a MUST have service in a hotel, even more in a 4star hotel.
I am deeply disappointed with the horrible management, bad service and impoliteness. No solution not compensation was offered by the manager.
In a 3 day stay, the second day the Hilton Quebec hotel did not clean the room, do the beds nor change towels.
When we requested the service the manager alleged shortage of personnel, he was impolite, pretentious and treated us with superiority.
Cleaning, doing beds, providing toiletries and dry towels are a MUST have service in a hotel, even more in a 4star hotel.
I am deeply disappointed with the horrible management, bad service and impoliteness. No solution not compensation was offered by the manager.
Read more
Date of stay: August 2022Trip type: Travelled with family
Room Tip: Avoid it, no cleaning in more than 1 day stays
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We’ll all I have to say is that we picked the wrong weekend to visit the Hilton hotel. The location is what initially drew us to the hotel. We wanted a hotel close to the parliament and the carnival sites and also close to the old town. However, the unfortunate part was that the truckers convoy was parked right outside the hotel intersection with loud honking from 8:30am-10;30pm everyday! It’s at no fault to the hotel obviously (if we only knew).
The lobby was beautiful, due to the strike the restaurants were closed but that didn’t bother us. We were happy to bring in food and eat in the hotel. They have a desk that can double up as a dining table with the bench in the room.
The heated outdoor pool was lots of fun for the kids and quite an experience. You enter the pool from the indoors and leads to the outdoors. So there is no worries of getting cold entering and leaving the pool. On weekends you need a reservation for it.
We did not have housekeeping for 3 days. The front desk was happy to give us any supplies we needed. We left our used towels and garbage outside the room at night and was picked up by the morning. The hotel and room was spotless!
Front desk was staffed with only one person, the hotel was empty, so it was easy to check in and out. A plus in my books. Overall a nice stay at the hotel!
We felt sorry for those striking as their voices were not heard the weekend we were there as they were overshadowed by the convoy. I hope they reach an agreement soon!
The lobby was beautiful, due to the strike the restaurants were closed but that didn’t bother us. We were happy to bring in food and eat in the hotel. They have a desk that can double up as a dining table with the bench in the room.
The heated outdoor pool was lots of fun for the kids and quite an experience. You enter the pool from the indoors and leads to the outdoors. So there is no worries of getting cold entering and leaving the pool. On weekends you need a reservation for it.
We did not have housekeeping for 3 days. The front desk was happy to give us any supplies we needed. We left our used towels and garbage outside the room at night and was picked up by the morning. The hotel and room was spotless!
Front desk was staffed with only one person, the hotel was empty, so it was easy to check in and out. A plus in my books. Overall a nice stay at the hotel!
We felt sorry for those striking as their voices were not heard the weekend we were there as they were overshadowed by the convoy. I hope they reach an agreement soon!
Read more
Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hilton Québec, Services aux clients/réception at Hilton Quebec
Responded Mar 2, 2022
Thank you for your comment, indeed the weekend of your stay was quite eventful. Hopefully, we'll have the pleasure to welcome you again and you can have the complete Hilton experience.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We made reservations here after reading it was one of the best hotels to stay at to be near the Winter Carnival. The location was tremendous, the carnival was within easy walking distance and Old Quebec City was a few minutes walk. You can choose to park your own vehicle or pay for valet service. We decided to park on our own, was easily located, with plenty of parking and the elevators take you right to the hotel. We stayed in a corner deluxe room overlooking Old Quebec, the river and parts of the Carnival. Absolutely stunning views! Honestly well worth the money just for the view. The bed was comfortable, room was very spacious with two comfortable chairs to enjoy the view. The shower was lovely, great pressure and roomy. We visited the bar for a night cap. The drinks were delicious and service was excellent. The lobby has a small convenience store that sells snacks, coffee, beer, wine, soda, small sandwiches, cheeses, muffins - something for everyone. Lastly, the outdoor pool is located on the 3rd floor and is open in the winter. It was an unexpected and unique experience that you should definitely take advantage of!
Read more
Date of stay: February 2024Trip type: Travelled with family
Value
Location
Service
Room Tip: We requested early check in for 2:30 pm and was told they would do their best. We were notified...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Feb 20, 2024
Hi Vacationer402719, thank you so much for taking the time to write us this 4 star review regarding your recent stay with us. We're more than happy to read that the views, comfort of our rooms, service and outdoor pool contributed to a great experience ! We're also glad to learn that you made the most of our location and enjoyed the proximity of the Winter Carnival - a must to try in the city in February. We truly hope to get the chance to welcome you again in the near future. Have a lovely day !
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Showed up 45 minutes early hoping to start our 3 night getaway. 3:15 pm was told room was not ready but they would check me in and text me my room number when ready. Excellent...NOT excellent 2 hours & 45 minutes later I am back in the long line at check in to find out my room number as promise made was not kept. Do not fall for this, it was after 6 before we were in our room. Claudio shouldn't make promises he will not keep.
Claudio also forgot to mention that if you want your room cleaned you needed to ask the day before that's a rather large mistake. I thought that after 2 nights we would be cleaned so was very surprised to find out when I called that we would not be getting any cleaning done. Almost $500 a night and no cleaning done even though we were there for 3 nights.
They are obviously very short staffed based upon the long lines at check in, the restaurant only open on a part time basis and cleanings only being done if you know to ask.
Many better option available in Quebec city, speak with your dollars and go anywhere else.
Claudio also forgot to mention that if you want your room cleaned you needed to ask the day before that's a rather large mistake. I thought that after 2 nights we would be cleaned so was very surprised to find out when I called that we would not be getting any cleaning done. Almost $500 a night and no cleaning done even though we were there for 3 nights.
They are obviously very short staffed based upon the long lines at check in, the restaurant only open on a part time basis and cleanings only being done if you know to ask.
Many better option available in Quebec city, speak with your dollars and go anywhere else.
Read more
Date of stay: August 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our family booked a Junior Suite for two nights. Room was great. Management was terrible.
Check-in experience was terrible and unfortunately soured the experience. Our room was not available when we arrived (5:15pm). Check-in is advertised as 4pm. We were offered a downgrade to two queens at a reduced rate, which we reluctantly accepted as we had been on the road for ten hours with young children and just needed to rest. After accepting the offer, we were then advised that after further review the hotel could not actually offer us the reduced rate (about $300 difference per night) that they mistakenly had.
The whole check-in experience was awful, completely unprofessional, and was a very poor start to our stay. We decided to wait for our Junior Suite to be available, which we were told would be cleaned on a priority basis and we could wait in the lobby with our kids in the meantime. Two hours went by with no advice from the hotel. I then requested an update and was told our room was now ready. What an absolute mess and prime example of mismanagement, lack of follow up, and poor service.
Room was nice with a phenomenal view, which salvaged our stay, but the run around at the start was awful. No concessions or recompense was offered by the hotel despite their (double) mess up. They would not even offer an extra bed for our 3yr old without an extra fee, even after their evident mismanagement of our booking.
Location was decent, just outside of Old Quebec, within walking distance to primary historical areas. Location was a step down from the prime locations within the city walls, which made a difference for the young ones whose legs tired quicker.
I hope this is not the norm for Hilton management and guest experience.
Check-in experience was terrible and unfortunately soured the experience. Our room was not available when we arrived (5:15pm). Check-in is advertised as 4pm. We were offered a downgrade to two queens at a reduced rate, which we reluctantly accepted as we had been on the road for ten hours with young children and just needed to rest. After accepting the offer, we were then advised that after further review the hotel could not actually offer us the reduced rate (about $300 difference per night) that they mistakenly had.
The whole check-in experience was awful, completely unprofessional, and was a very poor start to our stay. We decided to wait for our Junior Suite to be available, which we were told would be cleaned on a priority basis and we could wait in the lobby with our kids in the meantime. Two hours went by with no advice from the hotel. I then requested an update and was told our room was now ready. What an absolute mess and prime example of mismanagement, lack of follow up, and poor service.
Room was nice with a phenomenal view, which salvaged our stay, but the run around at the start was awful. No concessions or recompense was offered by the hotel despite their (double) mess up. They would not even offer an extra bed for our 3yr old without an extra fee, even after their evident mismanagement of our booking.
Location was decent, just outside of Old Quebec, within walking distance to primary historical areas. Location was a step down from the prime locations within the city walls, which made a difference for the young ones whose legs tired quicker.
I hope this is not the norm for Hilton management and guest experience.
Read more
Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sabrina Bélanger, Services aux clients/réception at Hilton Quebec
Responded Aug 9, 2022
Thank you for taking the time to share experience. First and foremost, I want to apologize on behalf of our entire team for not offering you the excellent service that we normally offer. In Québec City, people have a reputation of being friendly and hospitable and we like to provide our guests with a warm welcome and efficient service. Most of all, I was quite concerned by the comment you wrote about our management team in regards to your check-in experience. Rest assured that we want to address this situation with the attention it deserves. I would greatly appreciate that you contact our Acting Assistant Director of Front Office guillaume.wolfe@hilton.com to provide us with more details in order to make the proper follow up. Again, please accept our sincere apologies for your experience. We truly look forward to hearing from you in order to address this situation and to welcome you again under better circumstances in the near future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is not the best Hilton we have ever stayed, but best location and views.
Our Parliament view room was small but well organized with plenty of storage space to make our room feel spacious. Walking distance to major attractions and restaurants. All staffs worked hard to run this hotel to ensure comfort stay. There was a conference that whole Hilton sold out at our stay. However, you barely heard any noise and feel crowed any where in the hotel. FYI, our room was at 19 floor. If we will visit Quebec again, this will be our pick again.
Our Parliament view room was small but well organized with plenty of storage space to make our room feel spacious. Walking distance to major attractions and restaurants. All staffs worked hard to run this hotel to ensure comfort stay. There was a conference that whole Hilton sold out at our stay. However, you barely heard any noise and feel crowed any where in the hotel. FYI, our room was at 19 floor. If we will visit Quebec again, this will be our pick again.
Read more
Date of stay: May 2022
Value
Cleanliness
Service
Room Tip: Higher floor with Parliament view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There is only an outdoor pool 8am to 8pm.
Indeed. we are located in the heart of many tourist attractions, so walking distance to most ! Close to the Hilton Québec, you will find access to the city bus and tour bus of the City. Enjoy!
We used a taxi from the hotel back to the airport. Flat rate of $36 Canadian. Took about 15-20 minutes (at 6 am) with zero traffic.
…
"Self parking is available around the corner. Book through Hilton directly or you won't get any privileges associated with your Hilton acct."Read full review
…
PRICE RANGE
C$241 - C$479 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton quebec hotel quebec city, hilton quebec city, hilton hotel quebec city
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
569
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHilton Quebec - UPDATED 2024 Prices, Reviews & Photos
Frequently Asked Questions about Hilton Quebec
Which popular attractions are close to Hilton Quebec?
Nearby attractions include Morrin Centre (0.4 km), Parliament Building (0.2 km), and Fortifications of Quebec National Historic Site (0.4 km).
What are some of the property amenities at Hilton Quebec?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Quebec?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Quebec?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Quebec?
Yes, a parking garage, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Hilton Quebec?
Conveniently located restaurants include Restaurant Ophelia, Beclub Bistro Bar, and Le Billig Creperie-Bistro.
Are there opportunities to exercise at Hilton Quebec?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Hilton Quebec located near the city centre?
Yes, it is 0.4 km away from the centre of Quebec City.
Are any cleaning services offered at Hilton Quebec?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Quebec offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Quebec?
The staff speaks multiple languages, including English and French.