Hotel Chateau Laurier Quebec

Hotel Chateau Laurier Quebec

1220, Place Georges-V Ouest, Quebec City, Quebec G1R 5B8 Canada
Rue commerçante menant au Vieux Quebec
Traveller (482)
Superior Room
Room & Suite (440)
St Hubert at the Hotel Chateau Laurier
Dining (29)
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Avg. C$282 /night, 2/12 - 2/13
C$285
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C$169
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About

#43 of 100 hotels in Quebec City
4.7 of 5 bubbles
Location
3.9 of 5 bubbles
Rooms
3.8 of 5 bubbles
Value
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Finding an ideal charming hotel in Quebec City does not have to be difficult. Welcome to Hotel Chateau Laurier, a nice option for travellers like you.

Nearby landmarks such as Upper Town (Haute-Ville) (0.8 km) and Basilique Cathedrale - Notre-Dame-de-Quebec (1.1 km) make Hotel Chateau Laurier a great place to stay when visiting Quebec City.

Hotel Chateau Laurier Quebec is a charming hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features a concierge and room service. Plus, guests can enjoy a pool and a lounge, which have made this a popular choice among travellers visiting Quebec City.

When you’re feeling hungry, be sure to check out Bati Bassac, Tora-Ya Ramen, and Sushi Taxi, which are some Asian restaurants that are popular with locals and out-of-towners alike.

Should time allow, Old Quebec, Quartier Petit Champlain, and Plains of Abraham are some popular attractions that are within walking distance.

Hotel Chateau Laurier looks forward to welcoming you on your visit to Quebec City.

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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Car park
Wifi
Fitness / spa changing rooms
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Room service
Safe
VIP room facilities
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Classic
Languages Spoken
English, French

Location

1220, Place Georges-V Ouest, Quebec City, Quebec G1R 5B8 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
Québec City Jean Lesage Intl Airport
13.4 km
See all flights
Traveller rating
  • 770
  • 707
  • 325
  • 123
  • 57
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Detailed Reviews
Christine K wrote a review Aug 2024
Oakville, Canada
4.0 of 5 bubbles
We just finished a four night stay at this hotel. Overall it was ok. The best thing about this hotel is the location. Being just slightly outside the old wall makes it very accessible by car and ease of loading luggage etc. it is also walkable to all the attractions in and out of the old city. The cons: the check in could have been better. The hotel says it has a valet service but the two teenagers working that door could not be bothered to assist. Our room was okay but the carpet is old and needs to be ripped out. The bedding was also odd. No fitted sheets. Just flat sheets on the bed and acting as a duvet cover. The hotel did offer free filtered water and for a cost you could have sparkling or flavoured water and wine. We are. It fans of buffets so we opted to eat breakfast on the adjacent grande Allee at the Grand Cafe. Overall I was happy with the hotel but don’t expect 4 star quality or service here
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Grand Moursel, Guest Services / Front Office at Hotel Chateau Laurier Quebec
Responded Sep 11, 2024
Dear Mrs. Christine K. Thank you for taking the time to write us this detailed review. We are sorry to hear that your stay did not live up to your expectations. We have followed up with our teams to ensure that this does not happen again. Customer satisfaction is very important to us. We look forward to welcoming you again in the near future. Clément, customer service supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adam H wrote a review Jul 2024
Southampton, United Kingdom
3.0 of 5 bubbles
A fairly modern looking hotel with a decent sized room for two people, however the service could have been better. For a four star hotel I would not expect to have to ask 3 times and wait over 2 hours for fresh towels to be delivered to the room, this was after the ‘please service this room’ ticket was ignored on the door.

The cleanliness needs some work with hairs found in the bath and one of the robes was dirty.

A comfortable place to stay and little noise was heard from the festival which was just outside of the hotel.
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Date of stay: July 2024Trip type: Travelled with family
Room Tip: Avoid July when the festival is on as it is very busy around
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Grand Moursel, Guest Services / Front Office at Hotel Chateau Laurier Quebec
Responded Sep 11, 2024
Dear Adam H, We are sorry that you have encountered difficulties with your requests. We thank you for taking the time to leave us this comment, it helps us to improve. We hope to see you again soon. Clément, customer service supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ParisTexas wrote a review Oct 2021
Houston, Texas
3.0 of 5 bubbles
$190 a night (without tax and without parking) will get you a clean, small, no-frills rooms in a fine location. Expect little to no service due to COVID. Breakfast is provided in a plastic box and consists of pastries, a yogurt, a hard boiled egg, a fruit and an orange juice. AC unit was extremely loud and kept waking me up the first night. I'm sure this place has seen brighter days pre-COVID but I'll try something different next time.
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Date of stay: October 2021
5.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Johanne Caron , Ventes at Hotel Chateau Laurier Quebec
Responded Oct 7, 2021
Bonjour, We understand that this guest will not be coming to our facilities based on his post-covid experience. We are sorry that our accommodations or service did not meet the expectations. We follow local health organisation recommandation and adjust our services regularly. We take great pride in our hotel and services, we may not have a 100% score but it remains our objective.
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Inspire31608265574 wrote a review Jun 2024
2.0 of 5 bubbles
The door system was defective, I had to wait in front of my door 3 times, they told me it was a recurring problem. The shower water temperature was constantly changing temperature. The configuration of the room was poorly done, I had to move the desk chair in order to get to the toilet. I give 3/5 including lunch. I ended my stay at Hotel Must which had the same type of breakfast but fresher with a little less variety. The service was however fast, but too frequent needed. The room was clean and the bed comfortable. NB: Avoid rooms facing the main avenue, the nightclubs are noisy.
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Google
Date of stay: May 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happiness46851696305 wrote a review Jul 2024
2.0 of 5 bubbles
Hotel is located perfectly and our first impression was that we got it right, but after we spent almost a day in a city we came back to hotel around 3:00 pm and found our room wasn't made up despite the sign we left at the door. We called a reception desk and were told, that in 15 minutes some body will come. We waited longer and called again and got another promise for another 15 minutes. When we called the third time we were told that they have up to 5:00 pm to clean up for current guests.

When we check out the other day I asked for the final bill and was told that they are going to email it to me
When I got home I looked at final bill and they double bill me for every night we stay there and it took another hour on the phone with credit card to resolve this issue
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Date of stay: July 2024
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Richard J wrote a review Dec 2024
Tetbury, United Kingdom
1.0 of 5 bubbles
This hotel managed to ruin a great holiday in Quebec, and upon arrival, we were given a room with an adjoining door to the next room. We arrived late and could see signs of a party finishing, but the following day, we were awoken by the next door being sick. Luckily, they left and then had to put up with morning noise from the building work nearby. Luckily, this only lasted a couple of hours each morning.

The worst was to come. On our last day, we had an early flight, so we wanted to get to bed early, but early evening music started. We tried to sleep, but it just got louder. I complained at 11 p.m. and was told it would finish soon offed earplugs! At midnight, it was still going, and I went to the front office, and they said it would be going on until 1 a.m. This constant noise disrupted our sleep and made us feel exhausted for our early flight. I told them this was completely unacceptable. The party was on the ground floor, and we were on the 3rd floor, and all we could hear was a heavy bass sound vibrating the room. 

The following day, on checkout, I asked for a night's compensation but would only pay $100. I was unhappy and will never stay at this hotel again, and no one should if they want a hotel that cares for its guests. Any excuse about it being near Christmas does not negate that they allowed this to happen.

It is disappointing to note that the hotel seems to prioritize parties over the comfort of its guests, especially those who come to relax in what is supposed to be a 4-star hotel.
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Date of stay: December 2024
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Grand Moursel, Guest Services / Front Office at Hotel Chateau Laurier Quebec
Responded Dec 24, 2024
Dear Mr. James, We are sincerely sorry to hear that your stay with us did not meet your expectations. We fully understand your frustration regarding the noise and inconveniences caused by the parties and nearby construction. We want to assure you that the comfort and satisfaction of our guests are our top priorities. We regret that the measures taken to attenuate the noise were not sufficient and that this disturbed your rest, especially before an early flight. We take your comments very seriously and will follow up with the concerned departments. We apologize for the inconveniences you experienced and hope you will accept our offer of compensation as a gesture from us to try to remedy this situation. We hope you will give us another chance to provide you with a more pleasant experience in the future. Sincerely, Clément, customer service supervisor
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Tony H wrote a review Jun 2022
North East England, United Kingdom
2.0 of 5 bubbles
This is the only hotel anywhere in the world that I have stayed at,that does not provide room service over a 5 night stay. We weren't given any information and only found out after day 2 when we ran out of towels. We asked at reception for the room to be made over, only to be told that there is no housekeeping !!!!!. We asked for clean towels and 1 bath towel and one hand towels were left on the bed while we were out. As a couple did they expect us to share the towels ??.Another trip to reception and more towels requested which arrived the following day, the maid didn't even bother to take the dirty towels away. Another request for the maid to come and collect the dirty towels. In any other industry, if the service is not available then the service is usually not open. No driver, then the bus doesn't go, no pilot, the plane doesn't fly, yet this hotel think that they can take customers money and then give next to no service, absolutely disgusting. The hotel itself although well located for the centre of Quebec does not even have a bar, no food service, breakfast is offered in a restaurant next door.I know people are just getting over covid but this place is using covid to offer a sun standard service whilst charging full price for services which aren't even given.I asked for a room with a view either over Grande allee or the museum, the guy checking us in, (Whose first language wasn't English) he said "I no understand" so I gave up and ended up with a dark and dingy room with no view whatsoever. The fridge was constantly buzzing and the ac was too noisy, we had to turn it off.Never again will we stay in this hotel and I advise anybody else to stay away from this place. Worst hotel I have ever stayed in, anywhere in the world. STAY AWAY!!!!!!
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Date of stay: June 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jibdraw Baldwin wrote a review Aug 2024
Carbonear, Canada
3.0 of 5 bubbles
We booked a six night stay. We booked at $321 a night plus tax. They only gave us that rate for 2 nights. The other nights were greatly inflated which we discovered at check out. They refused to entertain us and just talked around us. We had to go to airport so there was no extra time to discuss.
Day four we were in our hotel room when housekeeping finally arrived. My husband said that the girl was washing glasses in the bathroom sink. I asked for clean glasses but she kept insisting that I speak Spanish. I called front desk. Their response “Did you see her do it?” My husband went to wine bar and retrieved glasses. We hoped. Next day a different cleaner came after we called to have our glasses/ towels/ toilet paper replenished. We had to ask for TP twice. The new cleaner took our glasses outside room and returned them. They were very hot.
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Date of stay: August 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joanna M wrote a review Aug 2024
Toronto, Canada
4.0 of 5 bubbles
Location, location, location! A couple of minutes walk from the walls of the old city, steps to the citadel and overlooking the Plains of Abraham. Also located along a pedestrian street with many restaurants with patios. Very picturesque spot. The location could not be any better for a full service hotel with a swimming pool. The pool is small but good for children. Outdoor hot tubs are ok. Lobby is lovely with lots of seating and large windows. The room was clean, comfortable and spacious for the 4 of us (2 parents, 2 children). We were luck to have a view of the Plains of Abraham. Nespresso coffee make in the room, with addition coffee pods provided upon request. Underground parking (25$+tax per day) was very convenient. Helpful staff at reception desk. Overall, great hotel and good value. We stayed here twice, and I would stay here again. I would almost give it 5 stars.
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Date of stay: August 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: Pool is small but good for children.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Grand Moursel, Guest Services / Front Office at Hotel Chateau Laurier Quebec
Responded Nov 16, 2024
Dear Guest, Thank you for your wonderful feedback! We are happy to hear that you enjoyed our location and found it convenient for exploring the old city, the citadel, and the Plains of Abraham. It is great to know that you appreciated the picturesque surroundings and the variety of nearby restaurants. We are glad you found the pool suitable for children and enjoyed the outdoor hot tubs. It's also fantastic to hear that you found our lobby inviting and your room clean, comfortable, and spacious for your family. We are pleased that you enjoyed the view of the Plains of Abraham and the convenience of the Nespresso coffee maker and underground parking. Thank you for your kind words about our staff at the reception desk. We are delighted that you found our hotel to be of great value and that you have chosen to stay with us twice. We look forward to welcoming you back for another enjoyable stay and hope to earn that fifth star on your next visit! Best Regards, Clément, customer service supervisor
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Picami wrote a review Oct 2023
Paris, France
+1
5.0 of 5 bubbles
CHÂTEAU LAURIER 5/5
True traditional comfort
By choosing the Château-Laurier hotel, I noticed amenities that corresponded exactly to what we were looking for and that we find less and less often: rooms furnished in a classic way and in a spirit of true comfort.
- real nightstands, not tiny shelves that you can't put anything on.
- a big office.
- sufficient storage space.
- numerous lights that can be operated individually, no sophisticated and often poorly thought-out system.
- quality materials, wood.
- sober coverings, no colorful decorations as we see more and more.
- a window that opened sufficiently for ventilation.
In short, it is obvious that one day, the owners will renovate all of this.
We just hope that they don't give in to fashionable fantasies and that they keep this spirit of classic and traditional comfort.

Pleasant and efficient staff (mention should be made of Marc-Antoine, who offered us another room than the one that had initially been allocated to us).
We appreciated the possibility of having a dish service.
We appreciated being able to enjoy a swimming pool (10 meters long, I think), which was very practical for relaxing.

Two remarks for improvement:
- be careful of bulbs which produce pale light: you must choose a maximum of 2900° Kelvin; beyond that, the light is cold.
- since two pillows are made available to customers, common sense would be to put one thick and the other softer.
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Google
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Amelie Delobel
Hi Alick T., We don't have a bus shuttle. However, it is possible to take the taxi to get to the airport. The price is 35,10$CAN (flat rate). Thank you so much for staying with us and have a good flight back home. ADelobel
KarenFerris asked a question Apr 2019
Ponte Vedra Beach, Florida4 contributions
Do you have lifts/ elevators for guests?
Answer from Sandra K
Toronto, Canada24 contributions26 helpful votes
Yes!
sema a asked a question Dec 2018
Keene, New Hampshire45 contributions8 helpful votes
Do you have parking lot ?
Answer from Julie R
Boston, Massachusetts2 contributions
They have an underground garage with valet parking
sema a asked a question Dec 2018
Keene, New Hampshire45 contributions8 helpful votes
Do you have parking lot ?
Answer from Pgjb
Austin, Texas431 contributions20 helpful votes
There is, but you have to pay like $20 per day. Unless you plan on going far from the center (Charlesbourg or beyond), the bus is a better option
Victoria F wrote a tip Oct 2024
Surrey, Canada26 contributions16 helpful votes
5.0 of 5 bubbles
"Ask for a room facing in to the courtyard to avoid any street noise."
Read full review
Joanna M wrote a tip Aug 2024
Toronto, Canada26 contributions
4.0 of 5 bubbles
"Pool is small but good for children."
Read full review
Adam H wrote a tip Jul 2024
Southampton, United Kingdom83 contributions1 helpful vote
3.0 of 5 bubbles
"Avoid July when the festival is on as it is very busy around"
Read full review
Ottawa_retiree wrote a tip Jun 2024
Ottawa, Ontario142 contributions105 helpful votes
5.0 of 5 bubbles
"The room on the south side, overlooking the inner courtyard, are fairly quiet. "
Read full review
Davy wrote a tip Feb 2024
Chambly, Canada4 contributions
4.0 of 5 bubbles
"Bring your own pillows "
Read full review
Not the right property for you?
There are more places to choose from in the Quebec City area.
PRICE RANGE
C$202 - C$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chateau laurier hotel, chateau laurier quebec city
FORMERLY KNOWN AS
Hotel Chateau Laurier
LOCATION
CanadaQuebecQuebec CityDowntown Quebec City
NUMBER OF ROOMS
271
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Chateau Laurier Quebec - UPDATED Prices, Reviews & Photos

Frequently Asked Questions about Hotel Chateau Laurier Quebec
Which popular attractions are close to Hotel Chateau Laurier Quebec?
Nearby attractions include Parliament Building (0.3 km), Plains of Abraham (0.2 km), and Fontaine de Tourny (0.4 km).
What are some of the property amenities at Hotel Chateau Laurier Quebec?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Chateau Laurier Quebec?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Chateau Laurier Quebec?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Chateau Laurier Quebec?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hotel Chateau Laurier Quebec?
Conveniently located restaurants include Restaurant Ophelia, Ciel Bistro-Bar, and L'Atelier Tartares & Cocktails.
Are there opportunities to exercise at Hotel Chateau Laurier Quebec?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Hotel Chateau Laurier Quebec located near the city centre?
Yes, it is 0.8 km away from the centre of Quebec City.
Are any cleaning services offered at Hotel Chateau Laurier Quebec?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Chateau Laurier Quebec offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Chateau Laurier Quebec?
The staff speaks multiple languages, including English and French.
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