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Hotel Royal William

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Hotel Royal William
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297 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Memphis, Tennessee
Reviewed 5 January 2013

The Staff was superb, both knowledgeable and helpful. The property is about a ten minute walk from Old Quebec City. Yes, it's uphill. There are taxis and city transportation if you're not up for the hike. The onsite restaurant is fabulous and the breakfast was delicious. The rooms were tastefully done and the beds were very comfy. I would stay...

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Helpful?
Thank Suzanne H
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear Suzanne H, Thank you for taking the time to share your feedback of the Hôtel Royal William. We are pleased to hear you enjoyed the hotel accommodations as well as the surrounding facilities. It is our goal to provide exceptional customer service and “ultra clean” facilities at all times and we are delighted to hear we were able to...

Quebec city
Reviewed 22 December 2012

Hotel very well located in Quebec's downtown close to major attractions. Friendly, and convenient staff. Our room was great: large room, large bathroom, very clean, comfy's king bed. The Bus station is close on rue du Roy. Taxi fare, and meters are expensive in the city, but there's a lot of good restaurant as: SSS, Toast, Oncle Antoine (for a...

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Helpful?
Thank Chouin
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Deat guest, Thank you for writing this amazing review on the Hôtel Royal William! We are delighted to read you enjoyed the hotels location and accommodation. We truly appreciate all of your positive notes and providing all our tripAdvisor readers wonderful information about the hotel surroundings. We look forward to see you on your next trip to Quebec City. ****...

Toronto, Canada
Reviewed 4 November 2012

I am a frequent traveller, Customer services and rooms are excellent. Importantly the staff is very warm and helpful. Especially I want to mention about Mr. Martin the front desk person assisted me resolved a few things which is very common to a stranger in the city. Thank you Mr. Martin and hope to see you again in my next...

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Helpful?
Thank M R
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, I am delighted to hear you experienced excellent service from our front office representatives during your stay at the Hotel Royal William. Martin will be especially grateful that you took the time to compliment his efforts. Each member of our hotel staff strive to provide the very best service for all of our guests and we are pleased...

California
Reviewed 28 October 2012

We were not impressed with the exterior of this property and I said to myself that my wife and daughter would be disappointed. Boy was I wrong. Room was large, clean and excellent. The hotel retaurant was outstanding.Hotel staff was most gracious and accommodating especially the young man at the front desk. We would definitely stay there again.

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Helpful?
Thank CaliforniaRosarian
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear CaliforniaRosarian, It is such a pleasure to hear you enjoyed the Hôtel Royal William accommodations. Thank you for taking the time to leave your comment on TripAdivor. We hope to see you on your next trip to Québec City! For additional updates on the Hôtel Royal William, join us on Facebook. Kind regards,

St Albans, United Kingdom
Reviewed 11 October 2012 via mobile

This hotel is fine. It screams adequate at you when you may be looking for a few extra touches. Plus is free wifi. Negative is bizarre breakfast arrangement with cafe next door: coupons for continental breakfast which you have to top up if you want more. Just include it in the price and save time! Note that Quebec City is...

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Helpful?
Thank ZukeLondon
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Thank you for taking the time to provide us with your feedback of your recent stay at the Hôtel Royal William. It is always our goal to meet all of our guests expectations, and to make sure every guests have a more than pleasant stay. I have passed on your comments to the appropriate departments in order to ensure that...

Montreal, Canada
Reviewed 9 October 2012

The Hotel Royal William has wonderful staff, I'd have to say that is their best attribute. The welcome desk people are absolutely wonderful. My husband and I arrived early with our bags and were able to easily leave them there and return later in the evening. The rooms were a bit overpowering with the enormous headboard (it's a bit much...

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Helpful?
Thank snowbirdling
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, Thank you for sharing your feedback about your recent stay and giving such great information to all our tripAdvisor readers about the Hotel Royal William. I am pleased to hear you enjoyed your stay and that every encounter you had with our staff was a pleasant one. We look forward to your next visit to Quebec City.

Niagara-on-the-Lake, Canada
Reviewed 3 October 2012

Just returned form a 2 day stay at Royal William ( Oct 1- 3 ) I have stayed in many Choice hotels but found this to be one of the best, the staff very helpful with maps and directions. My Husband and I are both 72 had just got off a Cruise Ship and yes it is 15/20 mins walk...

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Helpful?
Thank Margaret C
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, Thank you very much for your kind feedback of the Hotel Royal William. I am pleased to hear you enjoyed your stay with us; it’s always wonderful to hear when a guest look forward to returning to our hotel on their next visit to Quebec City. Hope to see you and your husband in the near future!

Fargo, North Dakota
Reviewed 28 September 2012

We are nearing the end of our two-day stay at the Royal William, and are thanking our lucky stars that we stayed here instead of in the Old City, where we would have paid twice as much for half the value in a neighborhood (Old City) that is not nearly as interesting after touring. If we could bottle this hotel...

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1Thank ChubDaddy
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, Thank you for writing this amazing review on the Hôtel Royal William! We are delighted to read you enjoyed the hotels location and accommodation. We always strive to provide the best service for all of our guests and we are so pleased that we were able to do this for you. We truly appreciate all of your positive...

Toronto, Canada
Reviewed 24 September 2012

We fail to see what people find so fantastic in this hotel. The location is horrible on a busy main boulevard. It may be a 20 minute walk from the Old Town but you have a to climb a steep hill. The area is a favorite among hooligans, punks and bag ladies. Location is just terrible. The hotel room looked...

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Helpful?
Thank Chemz S
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, We appreciate receiving your feedback from your recent stay at the Royal William. We deeply apologize that your stay with us did not meet your needs. We strive to improve ourselves and will continue to do so with your thoughts in mind. Quebec City is a world class city and is ever changing. We believe the Saint-Roch neighborhood...

Philadelphia, PA
Reviewed 4 September 2012

The Royal William is part of the boutique Ascend collection of Choice hotels, and is a great place to use Choice Rewards points to stay in Quebec City. Indeed, I would give it 5-stars in the Choice program (much better than their typical cookie-cutter motel). But since their published rates are not inexpensive, I will "grade" them on a harder...

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Helpful?
1Thank Dave's_reviews
Sophie S, Front Office Manager at Hotel Royal William, responded to this review

Dear guest, Thank you for sharing your wonderful feedback of your recent stay at the Hôtel Royal William. We truly appreciate your positive notes and providing our TripAdvisor readers with great information about the hotels surrounding. I'm sure our team will be very grateful that you took the time to compliment their efforts. Hope to welcome you back in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Hotel Royal William

Address: 360 Boulevard Charest Est, Quebec City, Quebec G1K 3H4, Canada
Region: Canada > Quebec > Quebec City
Price Range: $133 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Royal William 3*
Number of rooms: 44
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Also Known As:
Hotel Royal William Quebec/Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Royal William staff and other travellers.
6 questions
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Orlando, Florida
9 months ago
over a year ago
Arlington, Virginia

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Questions? Get answers from Hotel Royal William staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a bathtub, make sure you request that.”
 of 5 bubbles DLS04, 2 Jan 2017 | Read review
“Ask for higher floors at the back.”
 of 5 bubbles Marty_from_the_North, 19 Nov 2016 | Read review
“We were on the third floor facing the road and had no trouble sleeping.”
 of 5 bubbles MaDa_93, 23 Aug 2016 | Read review
“King room 410 was massive, the size of some apartments!”
 of 5 bubbles B3438HXandrews, 28 Jul 2016 | Read review
“Our room didn't have a good view, but it was quiet.”
 of 5 bubbles roamic, 30 Jun 2016 | Read review
5 of 5