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Hotel Acadia

Booking.comUS$113*
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12/06/2017 13/06/2017
1 room 2 adults 0 children
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Hotel Acadia
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661 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Singapore
Reviewed 30 December 2016 via mobile

I had a good stay in Hotel Acadia. I have to boost about the location, merely a less than 10mins walk to Chateau, and 5mins (not on snowy slippery times). Great location! On our first night in the classic room, we were cold as we are unable to turn on the heater on both sides. At the end of the...

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Helpful?
Thank Shimin W
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to review our hotel on Trip Advisor. We are truly happy to see that you fully enjoyed your stay with us! It is true that we are perfectly located in the heart of the Old City, to only a few steps from great restaurants and popular attractions! We are thrilled to read...

Canton, Ohio
Reviewed 29 December 2016

Greeted warmly on our arrival by Louis the porter and John the Colombian at the front desk after losing a night of our vacation in Toronto secondary to Air Canada tardiness getting their plane to Chicago (no weather problems or act of God).....Hotel Acadia is perfected located in Vieux Québec City and walking around this Winter Wonderland was easy and...

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Helpful?
Thank Fausto S
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to write this amazing review! It is always great to read positive feedback from our guest and your review definitely makes our day! We are so happy to hear that you had a perfect stay at our hotel and that you receive such a professional and courteous service from our team! Winter...

Reviewed 1 December 2016 via mobile

The location was perfect for us. Easy access to many sites by walking or a short drive. Hotel staff was very friendly and helpful. Room was very clean. Excellent value for the price! Plan on spending $20 per night for parking.

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Helpful?
Thank Brad M
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are sincerely happy to know that you fully enjoyed your stay with us. We are glad to know that you appreciated your room and that you received an excellent customer service from our friendly staff. It is true that...

Pittsburgh, Pennsylvania
Reviewed 22 November 2016

I stayed there Friday and Saturday and returned Sunday due to a flight change The Hotel is very quaint and is multiple buildings which are very old and give off the feeling of 19th century France. The staff is excellent, especially Haris. I had 2 different rooms, the first room was very modernized and beautiful, but the second room was...

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Helpful?
Thank Pittony
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are truly happy to know that your stay with us has completely met your expectations. It is always a pleasure for us to know that our customers appreciated their room and that they recommend our hotel to their loved...

Reviewed 18 November 2016

Hotel Acadia is easily walk-able to anywhere in Old Towne. My partner and I stayed in two different rooms; the first was quite small and on the 5th story (no elevator). That being said, even the economy room had a Jacuzzi tub, albeit a small one. There was also a public spa right out side our door. The second room...

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Thank BeLikeWater311
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to express your satisfaction on Trip Advisor. We are really happy to know that your stay with us has met your expectations. It is always a pleasure to know that our customers appreciated our outdoor spa, located on the rooftop of our hotel. It is true that...

Reviewed 15 November 2016

no elevator. very narrow stairs. Getting to the forth floor with luggage was not fun. rooms and décor are very outdated. Meant to look antique, but just old. very squeaky, noisy rooms. valet parking only. Otherwise great location and very cozy. no bottled water anywhere. breakfast coupons only for guests who booked directly.

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Thank oceanbeaver
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

First of all, we would like to thank you for taking the time to evaluate us on Trip Advisor. We are very disappointed to learn that your stay with us has not met your expectations. Let us assure you that we take our customers' reviews very seriously as they help us know what we have done right and what we...

Reviewed 31 October 2016

ageing facilities. the rooms did not match with photos.. inferior room was given. compulsory valet parking no self parking unless walk 5 minutes to park outside in city facility... it has a large yard that can accommodate 20 cars. only 3 were there and still made it compulsory valet... not comfortable to pay CND5 tips when pickup so had to...

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Thank _v_v_v_ush
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

We are sorry to read that you did not fully appreciate your stay with us. Let us assure you that we read every customer review, as it helps us know what we have done right and what needs to be improved. First of all, we would like to precise that our pictures on our website are an example of a...

Duluth, Minnesota
Reviewed 27 October 2016 via mobile

The staff were wonderful the entire stay from recommending restaurants, providing large umbrellas, reserving cabs or giving directions. The large in room bathtub was fantastic along with the roof top spa. We loved every moment and slept fantastic. Might be a bit drafty in winter but it wasn't that cold while we were there. Definitely would stay again

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Thank dragonflyfrisbee
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to express your satisfaction about our hotel. We are truly happy to learn that you fully enjoyed your stay with us. It is always a pleasure to know that our clients appreciated their experiences and that they would recommend us. In fact, we have a beautiful historical building in the heart of...

Bryn Mawr, Pennsylvania
Reviewed 26 October 2016 via mobile

Had to stay extra night because flight was cancelled. This hotel was $75 for one night. Great deal for what you got. I am used to more in a hotel but it was fine for one night. Room was very small but was clean and served its purpose. There is no gym or pool. The room i had was not...

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1Thank Donna F
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you for taking the time to evaluate us on Trip advisor. We are happy to know that you enjoyed your stay with us. Our hotels are located in century-old buildings, all our rooms are different and have their own unique and historical cachet. We are sorry to know that you disliked your room. However, it is true that we...

Stoney Creek
Reviewed 22 October 2016

Quebec City is absolutely beautiful and my husband and I enjoyed our two days there. The Hotel Acadia is perfectly situated, walking distance to all the attractions. The hotel is an older building and the room we had (511) was at the very top in the Acadia section. There are no elevators and the stairs are narrow in spots but...

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1Thank Caroline122
TommyBernier1, Responsable des relations publiques at Hotel Acadia, responded to this review

Thank you so much for taking the time to evaluate us on Trip Advisor. We are truly happy to know that you enjoyed your stay with us, but we are sorry to learn that your room has not met your expectations. As you said, it is true that we are perfectly located in the heart of the old city and...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Acadia

Address: 43, rue Sainte-Ursule, Quebec City, Quebec G1R 4E4, Canada (Formerly La Maison Acadienne)
Region: Canada > Quebec > Quebec City > Downtown Quebec City
Price Range: $108 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Acadia 3*
Number of rooms: 40
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Also Known As:
Acadia Hotel Quebec City
Acadia Quebec City
Hotel Acadia Quebec/Quebec City
Hotel Style:
#37 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Acadia staff and other travellers.
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Questions? Get answers from Hotel Acadia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the service of the staff!! Is the worst in reception.”
Mark1109, 4 Jan 2017 | Read review
“Our room 501 was quiet and did not have problems with guests trafficking around it.”
90faustos, 29 Dec 2016 | Read review
“lower floors are noisier, but easier to get to”
oceanbeaver, 15 Nov 2016 | Read review
“Get a room on the lower floors, especially if there are mobility issues.”
Caroline122, 22 Oct 2016 | Read review
“no elevators so if you have trouble with stairs stay somewhere else”
sillygirl938, 30 Sep 2016 | Read review
5 of 5
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US$113* /night
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Prices are for 1 room, 2 adults
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