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2018-03-04 2018-03-05
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    Hotel Palace Royal

    775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
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    2018-03-04 2018-03-05
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    Traveller (333)
    Room & Suite (223)
    Pool & Beach (47)
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    • Excellent43%
    • Very good40%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (820)
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    1 - 5 of 522 reviews

    Reviewed 6 days ago via mobile

    We stayed one night while staying in Quebec City. The hotel’s location was excellent, easy walking distance to old Quebec City. The hotel was clean, but a bit dated. The pool area was unique. A good stay overall.More

    Thank SamPav
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 5 days ago

    Bonjour SamPav, Thank you for having stayed at Hôtel Palace Royal and for tahing time to share your comments. We are very happy to have contributed to make your stay more enjoyable, Being located next to the Saint-Jean and the Palace d'Youville, our hotel is...More

    Reviewed 6 days ago via mobile

    Nice hotel just outside the St Jean gate entrance to Le Vieux Québec. Easy walking distance to shops and restaurants on St Jean and St Luis (a few hills). Hotel is clean and quaint. Recommend inside Nice hotel just outside the St Jean gate entrance...More

    Thank CathyG2011
    Reviewed 2 weeks ago

    The hotel is within a five minute walk to the center of the activities. 7 minute walk to the Citadel. 10 minute walk to the Funicular to the port area. The hotel is in the middle of the restaurant areas and all of the tourist...More

    Thank 24thIDTraveller
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 1 week ago

    Bonjour 24thIDTraveller, Thank you for taking time to share such good impressions concerning your last stay at Hotel Palace Royal. We are so proud, by the service provided by our team as well as our Restaurant Beffroi Steak House, to have contributed to make your...More

    Reviewed 3 weeks ago

    Mostly this is an adequate hotel and worth booking if you can get a cheap rate. The location is good, at the edge of old Quebec, and the rooms have modern decor including laminate wood floors. There aren't a lot of extras or niceties, but...More

    Thank Winter857
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 3 weeks ago

    Bonjour Winter857, Thank you for having stayed at Hotel Palace Royal and for taking time to share your comments. We are glad you enjoyed the cleanliness of your room with city view as well as the service offered by our team. Being located next to...More

    Reviewed 3 weeks ago via mobile

    I’ve read the reviews for this hotel and more importantly the management responses to them. The 1 and 2 star reviews reflect my experience as well and the management responses completely reflect the attitude I’ve received from management. Terrible hotel. Smells bad. Rooms are dated....More

    Thank ottawatcher
    Response from Les_Hotels_JARO, Guest Relations Manager at Hotel Palace RoyalResponded 3 weeks ago

    Bonjour ottawawatcher, We are surprised of your comments concerning your stay. Unlike your perception, our team is recognized for providing excellent customer service. Have a great day.

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Price range
    • US$125 - US$263 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #9 Luxury Hotel in Quebec City
    • #21 Family Hotel in Quebec City
    • #29 Business Hotel in Quebec City
    • #34 Romantic Hotel in Quebec City
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 234
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Cancelon and Agoda so you can book your Hotel Palace Royal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Quebec >
    • Quebec City
    • Also Known As
    • Palace Royal Hotel ,
    • Palace Royal Quebec City ,
    • Hotel Palace Royal Quebec/Quebec City
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    Traveller (333)
    Room & Suite (223)
    Pool & Beach (47)
    Dining (37)
    Business Centre & Event Rooms (2)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Riina M
    25 August 2017|
    AnswerShow all 2 answers
    Response from CheriG7 | Reviewed this property |
    There are so many restaurants near as you enter the old city and many are creperies that have all vegan choices.
    Riina M
    21 August 2017|
    Response from jene354 | Reviewed this property |
    from the Hotels Jaro official website... Opening Hours Monday to Friday from 8am to 10pm; Saturday and Sunday, from 9am to 10pm; Every day from 9pm to 10pm : adults only. *The pool’s opening hours may vary according to... More
    7 April 2017|
    Response from Les_Hotels_JARO | Property representative |
    Hi chiefjohn, Unfortunately, since we do not own the indoor parking, it is not offered free of charge. To find out about the rate, we invite you to visit the FAQ section of our official website. We look forward to... More
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    Room Tips
    "rooms with a bathtub to relax after a long walking day"
    Read review
    "Worth getting a room with an interior balcony on a higher floor"
    Read review
    "if you want a room with a balcony ask for the interior ones that have a pool view. the ones with street view..."
    Read review
    "luxury studio rooms are expensive but amazing spa bathroom and views."
    Read review
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