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Hotel Palace Royal

Expedia.comUS$111*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Palace Royal
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637 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Reviewed 2 days ago NEWvia mobile

Hotel Palace Royal served to be an excellent couples getaway location! We loved that the hotel was walking distance to old Quebec City (2 min) and Saint Roche (10 min) The set up with the balcony was beautiful and well used during our stay. The balcony was small, but we were still able to enjoy it. We also liked that...

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Helpful?
Thank Emma H
Exeter, New Hampshire
Reviewed 4 days ago NEW

This hotel could not be in a better spot. It is smack dab between upper town/Vieux Quebec and the Saint Jean-Baptiste/Saint Roch neighborhoods. You are surrounded by great restaurants all within easy walking distance. We drove up from New Hampshire and were very happy to have access to the parking garage underneath the hotel. There's a lovely pool and hot...

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Thank jene354
Lenox, Massachusetts
Reviewed 1 week ago

Beautiful hotel only minutes from the Old City by foot. My sister and I had a lovely room with an indoor balcony overlooking a courtyard with a beautiful swimming pool. Room service was excellent. We ordered desserts and had specialty cocktails. We had a nice one bedroom, the living area had a very comfy Murphy bed. I would definitely recommend...

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Helpful?
Thank SusanneLee
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Mrs SusanneLee, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that your sister and you enjoyed the hotel's location, your comfortable hotel room overlooking the atrium, and the dishes and cocktails of the Restaurant Beffroi Steak House. If you have any suggestions for improvements, please send them...

Reviewed 2 weeks ago via mobile

Pretty much everything was comfortable and well maintained. It was convenient having a mini fridge and microwave in the room. The location is also very nice and close to lots of restaurants, things to do, etc. The only two downsides I found were that people's voices carried through the building easily, and I could hear people's conversations while laying in...

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1Thank Beth D
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Beth D, Thank you for staying at Hotel Palace Royal and taking the time to write this review. We are pleased that you enjoyed the comfort, the amenities of your hotel room and the location of the hotel. If you want as little noise as possible, we recommend the rooms that give a view of the exterior of the...

Montreal, Canada
Reviewed 2 weeks ago

I found this hotel very nice and I will be returning to it again when I go back to Quebec City.I got very good service on my visit here.I just wish that they had gluten free food in the hotel since I am unable to eat gluten.

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1Thank facebookToronto
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear facebookToronto, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that you appreciated the quality of the service and that you consider making a new stay at our hotel during your next visit to Quebec City. We will forward your comment regarding gluten-free dishes to Restaurant Beffroi Steak...

L'islet
Reviewed 2 weeks ago

I mentioned before past reviews, I am still discouvering new Holels, new restaurants, boutiques, With the hospitality as if the Hotel belongs to them. I do always get for my money. Right in the center of town which is of course our Capital of our Province. Just 2 minites walk to enter the old Quebec inside the fortress walls, with...

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1Thank Leonard G
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Leonard G, Thank you for having experienced the Hotel Palace Royal and having taken the time to write a review. We are pleased that you enjoyed the perfect location of our hotel as well as the hospitality of our team. We look forward to welcoming you again. Have a wonderful day

Canada
Reviewed 2 weeks ago

Stayed here for four nights to celebrate our 20th wedding anniversary. It is a great hotel, staff is friendly and helpful, our room was large and comfortable, we had a city view, and the pool and hot tub very clean. I liked the balcony off the elevators over looking the pool, nice place to sit and have a glass of...

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Thank Steve F
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear Steve F, Thank you for staying at Hotel Palace Royal to celebrate your 20th wedding anniversary and to have written this review. We are pleased that you appreciated the location of the hotel, the facilities, the Restaurant Beffroi Steak House and the Bar Le Fou du Roy as well as your hotel room. If you wish to save on...

Toronto, Canada
Reviewed 7 March 2017

I stayed at the Palace Royal last month. On the second morning of my stay I was woken up by loud drilling and hammering at around 8:30am. I called the front desk and was told that signs in the hotel indicated that some work was happening in the hotel. Had I known that work was being done in the hotel...

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1Thank ericN9878IF
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

EricN9878IF, We understand that it can be annoying to stay in a hotel when renovations are underway in a limited section of the hotel. However, we would like to remind you that when you reported to the hotel reception, you yelled at the attendant and then at the supervisor. However, these two people were trying to help you. We also...

Waterloo, New York
Reviewed 24 February 2017

Stayed here with my family for a long weekend. The staff were very friendly and helpful, and the rooms very quiet and comfortable. Showers were nice, very clean and pleasant atmosphere and perfect location by the old city walls! wonderful restaurants in downstairs and parking convenient. Definitely a good stay.

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Thank TravelinRobT
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear TravelinRobT, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel, the comfort, the cleanliness and tranquility of the rooms, the indoor parking, the Restaurant Beffroi Steak House as well as the quality of service offered by our team. We look forward...

Boca Raton, Florida
Reviewed 20 February 2017

We stayed here for 10 days for my son's hockey tournament. Very charming hotel in the best location right in Quebec City. Great restaurant with amazing food. Great room service. Great pool area. The valet staff was amazing. The beds are memory foam and very comfortable. The wood floors had some gaps, and the black out shades didn't quite fit...

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Helpful?
Thank spin4lyf
Les_Hotels_JARO, Responsable des relations clients at Hotel Palace Royal, responded to this review

Dear spin4lyf, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are delighted that you enjoyed the location of the hotel, the dishes of the Restaurant Beffroi Steak House, the indoor pool and the amenities of your room. We will share your comments with the departments involved. We hope to welcome you...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Beffroi Steak House
Restaurant Beffroi Steak House
Cuisines: American, Steakhouse, Canadian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. ... more   less 

Additional Information about Hotel Palace Royal

Address: 775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
Region: Canada > Quebec > Quebec City
Price Range: $152 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palace Royal 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palace Royal Hotel
Palace Royal Quebec City
Hotel Palace Royal Quebec/Quebec City
Hotel Style:
#7 Luxury Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
#35 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Royal staff and other travellers.
15 questions
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Questions? Get answers from Hotel Palace Royal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private balcony rooms open over the pool. 2nd and 3rd floor rooms are very close to it.”
jene354, 27 Apr 2017 | Read review
“All rooms look good”
facebookToronto, 13 Apr 2017 | Read review
“gardin room with balcony view spa pool or room on City, For Photo's go to hotelsjaro.com Palace Royal Hotel . like steak the best .”
break01, 12 Apr 2017 | Read review
“If you like a window, don't do a pool room, and vice versa.”
spin4lyf, 20 Feb 2017 | Read review
“Avoid the staircase, elevators and inside rooms”
MariaR57, 30 Jan 2017 | Read review
5 of 5
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US$111* /night
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Prices are for 1 room, 2 adults
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