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850 Place D'Youville, Quebec City, Quebec G1R 3P6 Canada
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Traveller (399)
Room & Suite (365)
Dining (30)

About

#29 of 104 hotels in Quebec City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Providing easy access to Jean-Lesage International Airport, Québec City Marriott Downtown offers business travelers and vacationers an elegant, sophisticated spot from which to explore Old Quebec, Canada. Conveniently located near Québec City Convention Centre and the historic Citadelle of Québec, our upscale hotel offers spacious newly renovated rooms and thoughtful amenities in abundance. Get a good night's sleep inspired by our luxury bedding, then begin your day by taking care of your work obligations using our ergonomic workstations and Wi-Fi, or visiting our full-service business center. Have breakfast in bed thanks to our room service, or head down to the lobby to have delicious French cuisine at our on-site restaurant, Que Sera Sera. If you're hosting a meeting or celebration soon, reserve one of our six event spaces with AV equipment, an on-site culinary team and expert event planners. Begin making marvelous memories when you book your stay at Québec City Marriott Downtown.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Restaurant
Business Centre with Internet Access
Conference facilities
Salon
Baggage storage
Paid private parking nearby
Paid wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, French
Hotel links
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1537Reviews24Q+A100Room tips
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FoxFrancis wrote a review Jan. 2023
Boston, Massachusetts255 contributions76 helpful votes
This is a charming hotel in the heart of the old city. We enjoyed our stay in Quebec Coty on large part to the hotel and it’s location. And, I cannot compliment the staff enough. The Good: The rooms are comfortable and a nice size. Also, everyone we met on staff was very friendly and really helpful. Finally, you can’t beat the location in Quebec City because you are a short walk from almost everything. The Bad: There is no valet parking despite the Marriot website saying valet parking is available. However, a parking garage is not far away. The Ugly: Housekeeping does not mop the floors. In the winter, the salt from your snow or winter boots ends up on the non-carpet part of the floor. We ended up cleaning in ourselves every day. Finally, snow removal from the sidewalks seems random. The front of the hotel and steps got cleared but other sidewalks along the back and sides of the hotel were not cleared. Just be careful walking around in the winter.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: There is no valet parking but there is a nice private garage very close to the hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GlobeTrotter186 wrote a review Aug. 2022
New City, New York117 contributions126 helpful votes
Hotel's Favourite
This is a perfect location for exploring Quebec City --- just steps from the old city. You can walk to everything. Parking is convenient but costs at least $18 a day (more if you need to come and go). Our room was spacious and comfortable. Staff members were friendly, but not that helpful. When I had a question about additional credit card charges, no one correctly explained that there were taxes.
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Date of stay: August 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Stephen B wrote a review Nov. 2022
Mississauga, Canada52 contributions13 helpful votes
This was an amazing hotel with very spacious rooms. The shower felt like you were at a spa. Staff were very friendly and Ben if you didn’t want your room cleaned the cleaning staff still ensured you had everything you needed. Right in the heart of downtown near everything. I will definitely go back!
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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ge0rgiatraveler1 wrote a review Oct. 2022
Atlanta, Georgia3 contributions4 helpful votes
DO NOT STAY in this hotel. Had confirmed reservation. Arrived. Was told "It has been decided" that since they were overbooked, we did not have a room. Took an hour for them to find another hotel for us (They only did that because I would not leave front desk. This was decided in advance so why didn't they arrange Other people that were also told same thing were told to wait in lobby and were not being helped. The front desk employee was only one at front desk (and only employee out of three who could help anyone waiting at front desk) and when she called management (who were not on site) they did not come into assist. Cue for front desk while she was handling this was at lest 15 people deep. Hotel they finally found for us was a dump and further away from our destination. We also ran into guest behind us in line who said they complained about their room as well how we were treated since they witnessed what happened. When we reached out to hotel they acted as if it was a minor inconvenience and after going back and forth several times (and even contacting Marriot corporate) we were simply worn out. They did not make us whole nor credit account for the difference in hotel costs. This property is not customer service centric and runs a poorly managed staff.
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Date of stay: October 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hicham Alaoui Lamrani, Other at Quebec City Marriott Downtown
Responded Nov. 1, 2022
Dear Guest, Thank you for taking the time to let us know about your recent experience with us. Providing the highest level of hospitality is our number one priority and I sincerely do apologize for failing to meet your expectations. Having an overbooked situation is not something we enjoy, especially, during the severe labor shortage that the area suffers from. Once again, we are deeply sorry for the inconvenience this might have caused you. Sincere regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vic S wrote a review Oct. 2022
Parker, Texas232 contributions157 helpful votes
Poor signage and not obvious which of 2 entrances to enter. Front has unloading area but not marked/signed. Parking convenient in underground public lot just outside of hotel. Check in courteous. Room nice & comfortable bed & pillows. Has safe & small fridge. No microwave. Why did room have only 1 suitcase rack even if designed to accommodate 2 or more guests?
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Date of stay: October 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TOCDNTRAVELER wrote a review Oct. 2022
Toronto, Canada105 contributions44 helpful votes
We stayed one night. Our check in was quick and effortless. Our room was the cheapest in the hotel and its window looked out down a narrow space between two buildings. The room itself had a very comfortable bed made uncomfortable by the air conditioning vent pouring cold air at it from the opposite wall. The hotel is extremely well located to explore the amazing historical old town, and just outside the St. Jean gate. Breakfast wasn't included so we crossed the road to one of the many coffee shops nearby.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hicham Alaoui Lamrani, Other at Quebec City Marriott Downtown
Responded Oct. 26, 2022
Dear Guest, Thank you for taking the time to let us know about your recent stay with us. Providing the highest level of hospitality is our number one priority and we sincerely do apologize for failing to meet your expectations. I am glad that you have enjoyed some aspects of the hotel during your stay, meanwhile, I have shared your constructive feedback with our maintenance team to ensure proper guidelines are in place to avoid similar frustrations from recurrence. We hope you choose to stay with when your travel brings you back to the area. Sincere regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Happy King wrote a review Oct. 2022
Skillman, New Jersey227 contributions255 helpful votes
Great location and spacious, well appointed rooms with comfortable bedding. Breakfast gets a B grade - more fruit and bread/toast options needed. Not much of a lobby or check in area but friendly reception. Located just outside the walled city gate adjacent to a large square. Parking is next door at city lot - ample spaces and reasonable rates.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Parking is convenient next door at city lot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Leighann Z wrote a review Sep. 2022
Suffern, New York364 contributions168 helpful votes
Overall we had a great stay at this hotel. We started off on a bad note when they didn’t have our reserved room king bed and we had to take 2 queens. The gentleman at the front desk was not very nice in dealing with this issue. The room was fine, a basic Marriott room. The rest of the hotel staff was lovely and very helpful and friendly. The breakfast there is nothing special and we actually preferred the coffee shop next door. The hotel is located across the street from one of the gates into the Old City which was great as we enjoyed not having to take the car out of the garage.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: If you don’t take the car out of the garage it is a little less money per day. $18/day instead of...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jessica S wrote a review Sep. 2022
169 contributions37 helpful votes
The location is superb. Couldn’t ask for anything more amazing. The room is lovely- modern and very clean. I’m disappointed the bar isn’t open and I can’t order any food to the room. Room service is a must for me! The staff have been fine for me. Didn’t love the parking not being in the actual building.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hicham Alaoui Lamrani, Other at Quebec City Marriott Downtown
Responded Sep. 14, 2022
Dear Guest, Thank you for taking the time to rate your recent experience with us! Unfortunately, the area is still suffering from labor shortage, which we are still working on. And soon we will restore all of our amenities. We hope you choose to stay with us in a future opportunity. Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lekker001 wrote a review Sep. 2022
Toronto, Canada180 contributions154 helpful votes
This hotel is ideally located and the rooms are clean. At same time A/C created issues (very noisy and erratic), breakfast is poor and interaction with team was absolutely not acceptable (especially not for someone holding the highest status in their loyalty program). Commitments were not met (e.g. despite confirming that someone would come and look at A/C, no one ever showed up) and attitude was surely not service oriented (contrary to most other Marriott hotels). Won’t be back
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hicham Alaoui Lamrani, Other at Quebec City Marriott Downtown
Responded Sep. 10, 2022
Dear Guest, Thank you for taking the time to rate your experience during your recent stay with us! At Marriott Quebec Downtown, we are committed to delivering the highest hospitality service as per Marriott brand standards, and I sincerely do apologize for failing to meet your expectations. Your constructive feedback was shared with the operations leadership team to ensure proper training, and guidelines are reviewed to avoid similar frustrations from recurrence. I hope you would give us another opportunity in the future to showcase our true service. Sincere regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$171 - US$294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard quebec city downtown hotel quebec city, marriott quebec city, quebec city courtyard, quebec city marriott
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
112
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Quebec City Marriott Downtown - UPDATED 2023 Prices, Reviews & Photos - Hotel - Tripadvisor

Frequently Asked Questions about Quebec City Marriott Downtown
Which popular attractions are close to Quebec City Marriott Downtown?
Nearby attractions include Terrasse Dufferin (0.2 km), Morrin Centre (0.3 km), and Parliament Building (0.3 km).
What are some of the property amenities at Quebec City Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and breakfast buffet.
Which room amenities are available at Quebec City Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quebec City Marriott Downtown?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Quebec City Marriott Downtown?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Quebec City Marriott Downtown?
Conveniently located restaurants include Beclub Bistro Bar, Chez Boulay-bistro boreal, and Chocolato rue Saint-Jean.
Are there opportunities to exercise at Quebec City Marriott Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Quebec City Marriott Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Quebec City.
Does Quebec City Marriott Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Quebec City Marriott Downtown?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Quebec City Marriott Downtown?
Many travellers enjoy visiting Morrin Centre (0.3 km), Fortifications of Quebec National Historic Site (0.2 km), and Plains of Abraham (0.6 km).