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Quebec City Marriott Downtown

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Traveller (436)
Room & Suite (368)
Dining (32)

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About

#26 of 101 hotels in Quebec City
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Providing easy access to Jean-Lesage International Airport, Québec City Marriott Downtown offers business travelers and vacationers an elegant, sophisticated spot from which to explore Old Quebec, Canada. Conveniently located near Québec City Convention Centre and the historic Citadelle of Québec, our upscale hotel offers spacious newly renovated rooms and thoughtful amenities in abundance. Get a good night's sleep inspired by our luxury bedding, then begin your day by taking care of your work obligations using our ergonomic workstations and Wi-Fi, or visiting our full-service business center. Have breakfast in bed thanks to our room service, or head down to the lobby to have delicious French cuisine at our on-site restaurant, Que Sera Sera. If you're hosting a meeting or celebration soon, reserve one of our six event spaces with AV equipment, an on-site culinary team and expert event planners. Begin making marvelous memories when you book your stay at Québec City Marriott Downtown.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Salon
Wifi
Paid wifi
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, French
Hotel links
Special Offer:Earn points toward free nights.
4.5
1,584 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Quebec City Marriott Downtown garners accolades for its exceptional service, with staff members like Jimmy receiving special recognition for their caring assistance. The hotel exudes European charm with tastefully decorated, spacious rooms that are consistently spotless, contributing to its inviting atmosphere. While the prime location near Old Quebec is a highlight for many guests, opinions on value are mixed due to extra charges for certain amenities. Despite this, the hotel's cleanliness and professional service remain its most celebrated features.
Location
Convenient
Atmosphere
Inviting
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Professional
Amenities
Satisfactory
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1584Reviews24Q+A100Room tips
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BacktoBoston wrote a review Jan 2024
Cape Cod, Massachusetts205 contributions75 helpful votes
+1
On our recent Canadian trip, we stayed a week in Quebec City at the Marriott Downtown. It was an excellent choice for anyone that wants to explore the city. It is centrally located to both Old Quebec City and the rest of the city. Hotel rooms were large and clean. The restaurant was surprisingly good for both breakfast and dinner. The hotel staff was very helpful and the concierge gave great recommendations for restaurants. We came during the Christmas celebration with the city's Christmas markets in full force. This was a great time to visit the city even though it was cold. If you brought warm clothes you didn't notice the weather. Everyone including party goers were very friendly.
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Date of stay: December 2023
Value
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Trip type: Travelled as a couple
Room Tip: This hotel has a great location to explore all parts of the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded 2 weeks ago
Good evening sir! My name is Jimmy, and I'm a front desk supervisor. I am taking this opportunity to thank you very much for this perfect 5/5 grade, plus the very well-detailed review you gave us! From everyone here at the Marriott, Quebec-City Downtown, we are really glad that you thoroughly enjoyed your stay and time here with us and the world-famous Old-Quebec. This is what matters the most to us in our work. We hope to have the pleasure of being your hosts again, if you come back to the world-famous Old-Quebec (Maybe in a warmer season). Until then, take great care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Matthew Josiah wrote a review Jan 2024
10 contributions5 helpful votes
We really enjoyed our visit to the Quebec City Marriott Downtown Hotel. I was very happy with our stay and would definitely stay here again and recommend it to anyone looking for a place to stay in Quebec City! We were greeted by two front desk staff who were very friendly and the rooms were basic for a Marriott property, but exactly what we wanted (and for a great price, too). Some of the reasons why we stayed here are: 1) It's a Marriott property and the quality is always great! 2) We could see the walls of Old Quebec from our hotel room and it was probably a 30 second walk from the door of the hotel to the wall gate (if you didn't get convinced to lace your skates up on the outdoor skating oval in between...) 3) Parking is right beside the hotel (not connected) but only a short walk and we left our vehicle here all week because we walked everywhere. 4) The food at the restaurant was just as good as any food we had in Old Quebec (we liked the wings and truffle fries) 5) Staff were friendly and made you feel comfortable speaking either English or French depending on your skill level. Our experience staying here was very good and I wouldn't hesitate to book it again, or recommend it to others looking for a spot to visit Quebec City!
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Date of stay: January 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 18, 2024
Hi sir. My name is Jimmy, and I'm a Front Desk Supervisor. I wanted to take the opportunity to thank you, sincerely, for this very, very good and detailed review you gave us! Every member of our team works really hard to make our guests' stay as perfect as it can be, as you seem to have noticed based on your comment. So, I'm always delighted to read when we manage to achieve our goal. You are "correct": While they were all entirely rebuilt just in 2019, our rooms, like many other Marriott's of this category, aim to have a very classic, traditional style. So, they won't "bother" anyone. For people looking for more "eccentric", unique designs, Marriott also has many properties to fully satisfy their preferences, mostly in our Tribute Portfolio and Autograph Collection. We really hope to have the pleasure of welcoming you again in the future. Until then, take care! PS: Indeed, the truffle/cheese fries are delicious (laugh)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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starnesk wrote a review Jan 2024
Chantilly, Virginia4 contributions4 helpful votes
We visited Quebec City during December and Christmas market season. The Marriott is in a perfect location, with a market right outside the front door. Upon checking in, we were greeted by Jimmy, at the front desk. He was so friendly and full of helpful advise the entire trip. The lobby is so inviting and cozy with the fireplaces and bars. Cedric, in the restaurant was also very friendly and welcoming. Our room was a large suite and kept very clean. Overall, a great stay at this hotel and a perfect walking distance throughout Old Quebec.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 9, 2024
Hi! First, I'm so glad if I (Jimmy) was able to help in making your stay that much better and more enjoyable! I often call this type of comments my "second salary". So thank you very much! Secondly, from all our team here at Marriott Old-Quebec, Downtown, it was a real pleasure having you with us, and we are happy you thoroughly enjoyed your time in our hotel and at the German Christmas Markets next to us! I will also share your awesome review with our great housekeeping team and to Cedric at the restaurant as well. We hope to see you again in the future. Until then, have a great year 2024. Jimmy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Anne G wrote a review Dec 2023
2 contributions1 helpful vote
The location near old Québec was perfect! The manager Jimmy, and his staff were friendly, professional, and very helpful. Their breakfast buffet offered a wide range of fresh options plus an omelette bar. Having fortified ourselves, it was easy to go adventuring. We tend not to spend a lot of time in our room, but we received a nice upgrade and the rooms are well-appointed. Overall a warm and lovely experience I highly recommend!
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Perfectly situated to explore old Québec with easy valet parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 3, 2024
Hi Mrs. Anne. Jimmy writing ;) . I hope you are doing great! I really want to thank you for this great review you gave us. It means so much to me and everyone from our team here at the Marriott Old-Quebec, Downtown. We are delighted that you had such a good time with us, and we hope to welcome you again, if you visit the gorgeous Old-Quebec again. Happy new year to you and your loved ones.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Syh J wrote a review Oct 2023
4 contributions
We had a wonderful stay here while celebrating our anniversary with toddler in tow. The front desk was extremely accommodating in letting us check in early to let our kiddo nap. In addition it was extremely nice of them to let us know that upgrading our room would not necessarily be better for our sleeping situation which we greatly appreciated. The rooms were very welcoming, cozy, and clean. We were given vouchers for our breakfast which was delicious. The services was extremely personable and attentive. The hotel is centrally located. Easily accessible from the train station by bus as the stop is almost right across from the hotel and also across from the walls of old quebec. Walking distance to all the main sites. We would absolutely stay here again. Thank you for a wonderful stay!
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Date of stay: October 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 3, 2024
Hi! I want to thank you for this excellent review. We all work very hard to make our precious guests' stays perfect. So, it is amazing to read about it each time we achieve this goal of ours. Thank you for choosing us for your visit to the historic Old-Quebec, and we do hope to welcome you again in the future. Until then, take great care. Jimmy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joe-chicago-23 wrote a review Oct 2023
Chesterfield, Missouri1107 contributions314 helpful votes
What I really liked about the location at the edge of Old Quebec is access to many places. It is easy to walk through Place D' Youville and into the upper town of Old Quebec. But walking in the other direction takes you to the convention center and the observation tower. Check in was easy. We arrived mid morning but Jimmy at the front desk found an upgraded room for us that was immediately available. He also provided us with breakfast vouchers and beverage vouchers. Unlike prior negative reviews from persons with high level Marriott Bonvoy status, this elite member was very pleased with how status was recognized. Housekeeping did a great job. Our room was very clean, and so was the entire property. Germain was also very helpful with touring suggestions and with getting us a taxi to the airport. The breakfast buffet was surprisingly good, especially the service. The omelettes and crepes are excellent.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Ask if the room has a view, or faces the next building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 4, 2024
Hello Mr. Joe. Jimmy here! To start off, thank you very much for this very good and detailed review you provided! I am very glad that I was able to make your check-in that easy and seamless. I will make sure to share your great comment to Germain, the restaurant staff and our excellent housekeeping team. As far as how status is recognized: We are a very small hotel for a Marriott and in one of North America’s strongest tourist areas. So, some days we can accommodate more than others, and guests have to understand that. But rest assured that, as soon as we are able, we are more than happy to spoil our most loyal guests (Platinum, Titanium and Ambassador). Take care, sir, and we hope to welcome you again if you visit the Old-Quebec again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GenieBIdaho wrote a review Oct 2023
127 contributions68 helpful votes
Beautiful hotel with a nice room. The elevator is pretty small. We enjoyed a meal at the little restaurant adjoining the lobby. It is in a great location close to the old city. An active person could walk into the old city, but we took a hop-on, hop-off bus tour. The concierge was very helpful in getting our bus tour booked.
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Date of stay: October 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Marriott Downtown, Guest Services / Front Office at Quebec City Marriott Downtown
Responded Jan 4, 2024
Hi, madam! Thank you very much for this perfect 5/5 grade that you gave us! It means so much to all of our team. About the elevator, we do have one that is much smaller, but can be convenient to have quicker access to rooms on one side of our building. Otherwise, we have a much larger one on the other side of the hotel. Whenever we can, we always try to direct our guests towards the best option in between both elevators. What matters the most is that it didn't prevent you from having a great stay with us. Our location is simply perfect indeed and extremely convenient. I will make sure to let our concierge know about your comment! Thank you again. Happy new year to you and we hope to welcome you again in the future. Jimmy
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Darrell L wrote a review Oct 2023
Washington DC, District of Columbia3 contributions
GREAT hotel and awesome staff. Especially the concierge, Germain and reception, Jeremie. I highly recommend this hotel. It's in a great location and the prices are good for what you get. Everyone was friendly and helpful.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The hotel food was great, plus there are several good restaurants nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ryanlesko85 wrote a review Oct 2023
Plymouth, Massachusetts46 contributions31 helpful votes
Beautiful Hotel, modern, clean. Spent 2 nights here with our 16 month old daughter and I was very annoyed we were charged for a crib and microwave, this isn’t something ive ever had happen before. As a Titanium I am even more irritated, babies consume little to no resources and to charge for a safe place for them to sleep and the microwave to warm their milk (when most hotels have a microwave in the room standard). I wouldn’t stay here again based on the principle your franchise owner clearly hates children. Besides that everything was fantastic but knocking you down to 3 stars for being petty towards families with infants
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Melissa Veilleux, Sales at Quebec City Marriott Downtown
Responded Oct 4, 2023
Dear Guest, Thank you for your taking the time to let us know about your recent stay with us! Providing the highest level of hospitality is our number one priority and I do apologize for failing to meet your expectations, especially as a Titanium elite member. I have shared your feedback with our operations leadership team to ensure proper guidelines are in place and avoid future frustrations from occurring in the future. Thank you once again for your constructive feedback, and we really hope to welcome you once again. Sincere regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jason N wrote a review Sep 2023
Washington DC, District of Columbia78 contributions28 helpful votes
My wife and I stayed at this location for several nights. The hotel is fantastic. Centrally located and just a few steps from the old city gates or downtown QC. Plenty of cafes, restaurants, and markets around the hotel to make your stay even more convenient. There is parking at the hotel (make sure your car can meet the clearance requirements) as well as another Marriott parking lot just down the street away from the Old City within walking distance (about four city blocks). We have never stayed in a cleaner Marriott than this location. The cleaning staff deserves a lifetime achievement award for the state of each room within the hotel. In addition to cleanliness, the front of house staff is amazing. Friendly, patient, and even willing to humor your broken French if you are determined to 'fit in'. Jimmy and team welcomed us upon our arrival. I can confidently state that I have never had a more courteous / professional team at a Marriott hotel. Jimmy has personally studied each room and was extremely helpful with helping us upgrade our room. He greeted us each morning with a smile and his approachable demeanor made us both feel as if we were right at home. Jimmy and team, thank you from the bottom of our hearts. This was our first trip away from our children in over 11 years and the Marriott team made this trip an absolute pleasure! We will certainly recommend this location to all of our friends and we look forward to our next getaway in Old Quebec City.
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Date of stay: August 2023
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Location
Service
Trip type: Travelled as a couple
Room Tip: Check the clearance requirements for the parking garage. Most SUVs will fit, but if you have...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$227 - C$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard quebec city downtown hotel quebec city, marriott quebec city, quebec city courtyard, quebec city marriott
LOCATION
CanadaQuebecQuebec City
NUMBER OF ROOMS
112
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Quebec City Marriott Downtown - UPDATED 2024 Prices, Reviews & Photos - Hotel - Tripadvisor

Frequently Asked Questions about Quebec City Marriott Downtown
Which popular attractions are close to Quebec City Marriott Downtown?
Nearby attractions include Terrasse Dufferin (0.2 km), Morrin Centre (0.3 km), and Parliament Building (0.3 km).
What are some of the property amenities at Quebec City Marriott Downtown?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and breakfast buffet.
Which room amenities are available at Quebec City Marriott Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quebec City Marriott Downtown?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Quebec City Marriott Downtown?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Quebec City Marriott Downtown?
Conveniently located restaurants include Beclub Bistro Bar, Chez Boulay-bistro boreal, and Restaurant Le Saint-Amour.
Are there opportunities to exercise at Quebec City Marriott Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Quebec City Marriott Downtown located near the city centre?
Yes, it is 0.2 km away from the centre of Quebec City.
Does Quebec City Marriott Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Quebec City Marriott Downtown?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Quebec City Marriott Downtown?
Many travellers enjoy visiting Morrin Centre (0.3 km), Fortifications of Quebec National Historic Site (0.2 km), and Plains of Abraham (0.6 km).