Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel

Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel

2000 Rue Des Grand-Marchés, Trois-Rivieres, Quebec G9B 0Y9 Canada
Traveller (51)
Holiday Inn Express Trois-Rivières - Business Suite One King Bed
Room & Suite (28)
Holiday Inn Express & Suites Trois-Rivieres Ouest
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About

4.0
#7 of 19 hotels in Trois-Rivieres
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Holiday Inn Express and Suites Trois-Rivieres is located in the heart of the brand new District55. IHG Rewards Club members receive special members-only rates. We offer complimentary hot Express Start breakfast to help you start your day. Help yourself to signature Smart Roast coffee and tea served 24 hours a day. Stay connected with our free Wi-Fi and 24-hour business centre. Take a dip in our indoor heated pool or keep up with your exercise program at our always-open fitness centre. Holiday Inn Express and Suites Trois-Rivieres is 100% smoke-free with 111 carpet-free guest rooms, all equipped with a mini-refrigerator, microwave and Keurig coffee maker. Earn IHG Rewards Points on qualifying rates or transfer your points to Air Miles, airline points and many more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Electric vehicle charging station
Secured parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Saltwater pool
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Business Centre with Internet Access
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, French
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards
89Reviews1Q+A7Room tips
Traveller rating
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Detailed Reviews
Teresa wrote a review Oct 2022
Burlington, Canada
Hotel's Favourite
5.0 of 5 bubbles
Great hotel; we could not have asked for more. We were a large group (over 50) but the check in process was so smooth! Awesome staff- professional, friendly and carrying. Breakfast was delicious, fresh, ready early and plenty of food and fresh (very good) coffee.
Beds were very comfortable, sheets and towels smelled so fresh! Nice, modern furniture in all rooms, lobby, cafeteria and hallway.
We all were really impressed!
THANK YOU
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyla L wrote a review Jul 2021
+1
4.0 of 5 bubbles
My husband, daughter and I stayed here during our trip to Nicolet to visit in laws. Check in process was nice and easy, the woman spoke English luckily for us as we arent very good at speaking french (we try). Having bilingual staff definitely helps boost our ratings! So kudos to IHG for that! Our room was new, fresh and very clean. Our king bed was AMAZING! So comfortable! And has two choices of pillows as well! One thing I look for is the use of full duvet covers in which they had. I've seen some hotels use a flat sheet folded over the duvet itself, kind of gross when you wake up in the middle of the night toughing the duvet itself. So I was happy with the cleanliness of the bed. The remote was covered with plastic for germ free use! Cable TV provided, lots of English channels too! No outlets close to TV for use of fire stick or Google Chromecast (which hotels usually frown upon anyways). The lighting was perfect, the window covering was perfect (black out, no light entered room). The bathroom was beautiful, great lighting, big stand up shower, great water pressure (just wish there was a step or seat for easier shaving LOL) shampoo, conditioner and body wash available. Could have used more than one bar of soap though! The staff was friendly and helpful! The breakfast was good, hot breakfast too! Eggs, bacon, sausage, cereals, toast/bagels, yogurts, fruits, juices, coffee etc. We had to take it back to our room due to covid but they packed it up and supplied us with all we needed. The pool was just what we expected. Small and only 4 ft deep throughout. Perfect for small children. Luckily we were able to book a time slot and it was just us in the pool, kind of nice that way! We will be coming back in July as this is our new favourite hotel in trois rivieres! Kudos to the holiday inn express team! Thank you!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gail D wrote a review Jul 2022
4.0 of 5 bubbles
Beautiful new hotel. Love the no carpet look. Beds very comfortable, room clean. When we were there there was a baseball team staying so lots of children. Breakfast was good but very noisy. The little store next to front desk had soft drinks, water Gatorade, etc but no milk. Would have been nice to be able to buy container of either white or chocolate milk. Especially with all the kids that were there
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: We stayed on top floor loved it not to noisy at end of hall far from elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
bigdaddyxray wrote a review Mar 2022
1.0 of 5 bubbles
I spend 2/3 of my time in hotels for work, worst hotel I’ve ever stayed at. Working nights maids slam the doors constantly starting at 8 am. Begged the maids to please just prop the doors open so I could sleep, no change. Manager asked to do something several times and it only got worse. I even offered to buy them stoppers for the doors out of my own pocket. Have not slept more than four hours since my first night here. Been here three months and comforter has never been washed once. No plug ins for vehicles in winter. They lock the rear door after 10 pm and all front stalls are taken by 8 pm so you have to park in the back and walk all the way around the hotel in the snow to get in. Much better and cheaper accommodations literally half a block away that actually care about their clientele. Don’t give these people a penny of your money, you’ll regret it.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Apr 7, 2022
Hi bigdaddyxray, We strive to offer the type of hospitality our guests value most where the essentials are done exceptionally well, but that did not happen on your visit. I am sorry for the discomfort and for having a sleepless stay. I've communicated your sentiments with our management team for review and I've also sent you a private message to discuss this further. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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D Ben wrote a review Sep 2020
Sudbury, Canada
4.0 of 5 bubbles
Great spot right off the highway, staff was friendly, rooms where clean and updated.
Lots of spacious parking spots. Just a heads up don’t miss the exit or you will take a real tour to get back, especially if you are heading southbound
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trois-Rivières, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Dec 18, 2020
Thank you Railway_travel for taking the time to tell us about your experience at Holiday Inn Express. We're delighted to hear you enjoyed your recent stay with us. We appreciate the great feedback and hope that you will give us the opportunity to serve you again in the future.
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J P wrote a review Jun 2023
Brussels, Belgium
3.0 of 5 bubbles
Decent room at a reasonable price. Easy to find from highway. Some distance from downtown, but convenient for a simple overnight stop. Lots of construction going on but not noisy. Swimming pool is reasonable. During my stay the system for producing room key cards was not functioning, so staff had to escort each guest to their room. Somehow, they managed to remain friendly and composed, despite the additional workload.
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Date of stay: June 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Jun 23, 2023
Hi JP398, Thank you for staying at the Holiday Inn Express and Suites Trois-Rivieres Ouest and leaving us feedback. We value your business with us. We work hard to deliver an exceptional guest experience. We are glad to hear you found our location convenient. If there is anything we can do to make your next stay more comfortable, please let our Front Desk know. Again, thanks for staying with us. We look forward to your next visit. Sincerely, Connie D Case Manager IHG Hotels & Resorts Service
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Richard Graham wrote a review Jun 2020
Bedford, Canada
5.0 of 5 bubbles
Had to travel for business. Hotel is newer, modern, clean and staff very friendly. Good covid practises in place. Provided bagged breakfast as dining area closed due to covid practises. Would stay again.
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Date of stay: June 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trois-Rivières, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Dec 18, 2020
Thank you Ricklg for the great review! We love to hear from our guests. Guest safety and comfort is the top priority especially right now. We have improved our cleaning and safety measures in every room and public areas around the hotel to help reduce the risk of Covid 19. We look forward to getting more guests back into the hotel. Thank you for staying with us and we look forward to seeing you the next time you are in Trois-Rivieres.
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diyguy88 wrote a review Aug 2021
Markham, Canada
4.0 of 5 bubbles
What we always like about HIE is the consistency. My daughter will let me know when a hotel/motel is substandard by calling it a "hell-hole". HIE has always been one of her favourites. We were pleasantly surprised with the complimentary breakfast to go (no seating due to covid). Our room was clean, with fast wifi and ample space for a famly of 5 adults. Would not hesitate to stay at this HIE location in the future.
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Date of stay: August 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WH B wrote a review Oct 2020
Mississauga, Canada
5.0 of 5 bubbles
Stopped in the hotel for a night on the way from a trip to Gaspe. The hotel is very clean and modern, conveniently located just off the highway. The beds were very comfortable. The hotel provided a very good breakfast. I highly recommend the hotel
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Date of stay: September 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Trois-Rivières, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Dec 18, 2020
Thank you Henry154996 for taking the time to tell us how your visit with us went. It was a pleasure to welcome you to the Holiday inn Express & Suites Trois-Rivières and we greatly hope to have the chance to welcome you again very soon!
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MilouR wrote a review Jul 2022
Ottawa, Canada
2.0 of 5 bubbles
Very disappointed. I stayed at this hotel for 2 nights with y husband and daughter. 10:30 at night kids were playing mini hockey in the hallway. 45 min wait for self serve breakfast. No housekeeping service, which we were not informed. Lots of items missing for breakfast, floors sticky and garbage outside main doors was overflowing at 10pm, and was still overflowing the next morning 10. Room was comfortable but could've been cleaner.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Guest Services / Front Office at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Responded Jul 23, 2022
Hi MilouR, I'm glad to have welcomed you to our hotel. I appreciate you being one of our valued guests and choosing to stay at our Holiday Inn Express hotel brand for this trip. I hope all is well. The comfort and satisfaction of our guests are important to us, and I'm sorry to learn about your experience. I have brought your concern to our Management's attention. I know they appreciate your thoughts, and I am confident they will take appropriate steps to address these issues. I am hopeful for another opportunity to welcome you back for an improved experience. Kind regards, Glaiza G. Case Manager IHGService
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Gail D wrote a tip Jul 2022
2 contributions
4.0 of 5 bubbles
"We stayed on top floor loved it not to noisy at end of hall far from elevators"
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1bigred wrote a tip Sep 2019
Toronto, Canada183 contributions51 helpful votes
4.0 of 5 bubbles
"Always away from elevator and ice machines"
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ADK_Dreamer wrote a tip Sep 2019
Toronto, Canada176 contributions143 helpful votes
5.0 of 5 bubbles
"Ask for room away from highway."
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Doug F wrote a tip Jul 2019
1 contribution1 helpful vote
1.0 of 5 bubbles
"If you use a wheelchair maybe go somewhere eles"
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Roberto L wrote a tip Mar 2019
Laval, Canada26 contributions2 helpful votes
5.0 of 5 bubbles
"Take the rooms of the 4th floor. Nobody above you and you will have a peaceful night. - Great buffet breakfast included."
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PRICE RANGE
C$236 - C$288 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecTrois-Rivieres
NUMBER OF ROOMS
111
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Nearby attractions include Boréalis (5.2 km), La Vieille Prison de Trois-Rivières (4.5 km), and Cogeco Amphitheatre (5.1 km).
What are some of the property amenities at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Conveniently located restaurants include Le temps d'une Pinte, Binerie Chik, and Cabane a sucre Chez Dany.
Are there opportunities to exercise at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are pets allowed at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Holiday Inn Express & Suites Trois-Rivieres Ouest, an IHG Hotel?
Many travellers enjoy visiting La Vieille Prison de Trois-Rivières (4.5 km) and maison Hertel-de-la fresnier (4.6 km).
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