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SureStay Plus Hotel by Best Western Seven Oaks

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777 Albert St, Regina, Saskatchewan S4R 2P6 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (91)
Room & Suite (41)
Pool & Beach (24)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 33 hotels in Regina
The SureStay Plus Hotel by Best Western Seven Oaks offers clean, spacious digs at a great price. Hotels in Regina, Saskatchewan are as diverse as the people, but choosing the best hotel has never been easier. We offer a great location and are the only hotel north of the city. Other Regina hotels don't offer these kinds of perks. You deserve the kind of accommodations in Regina that are unsurpassed. Rider games, Farm Progress, Western Canadian Agribition, and Country Thunder® are just a few of the local must-see events. When traveling on business, we've got you covered. Employees of the oil refinery, The Potash Companies, Saskpower, and the Canadian Pacific Railway are all regular guests of this Regina hotel. The Co-Operators Centre with six hockey rinks is only 3.60 kilometers away and the SureStay Plus Hotel by Best Western Seven Oaks is the Preferred Partner of this facility. Mosiac Stadium is just 2.20 kilometers away.
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Location

Full view
61Somewhat walkable
Grade: 61 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
777 Albert St, Regina, Saskatchewan S4R 2P6 Canada
Getting there
Regina Airport5 kmSee all flights
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749Reviews0Q+A7Room tips
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Popular mentions
Joey l wrote a review Aug. 2021
1 contribution
Worst place ever staff very rude kids being told they can’t go down water slide because they are making to much waves in the pool because swimming lessons are going on in the pool the one pool employee was screaming at the kids for no reason rooms were dirty as well have been coming to this hotel for years but I think it’s time they do a overhaul on rooms and overhaul on staff corner pub employees very rude as well this hotel in my mind is done do not stay here
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Date of stay: August 2021Trip type: Travelled with family
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Response from , Owner at SureStay Plus Hotel by Best Western Seven Oaks
Responded 4 weeks ago
Again I apologize to you for the manner that we handled the situation. I spoke to you at hotel, and thank you for making me aware of the situation. You saw me in the pool as I discussed with staff, and your group seemed to enjoy the remainder of the morning before checking out. Your notifying me of our shortcomings helps me to better my staff. G.Weir
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Bryan Swayn wrote a review Feb. 2021
Moose Jaw, Canada7 contributions
Hotel's Favourite
Overall it was a very good stay there, aside from a view minor hiccups that were rectified. I would highly recommend staying at this hotel for your leisure. The staff are very helpful and knowledgeable
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Review collected in partnership with Best Western
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from David Thompson, Guest Services / Front Office at SureStay Plus Hotel by Best Western Seven Oaks
Responded Feb. 8, 2021
We are glad you enjoyed your stay. Looking forward to seeing you again.
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Budge E wrote a review Aug. 2021
5 contributions
The amenities are great, we love the pool and the restaurant. The staff at the restaurant is great, very attentive and helpful. Hotel room attendants and pool attendants are friendly, helpful and approachable but the front desk, I hope they would be more attentive and friendly. The room air-conditioning is not working well. The vicinity of the property is a bit sketchy.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from , Owner at SureStay Plus Hotel by Best Western Seven Oaks
Responded 4 weeks ago
Your review is appreciated and you have a fair view of the property. I will share this with the front desk staff in an effort to show them we need to step up our customer service. I will address the AC issue with maintenance. I hope your next stay scores us higher. G.Weir
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Schmit-Sickle wrote a review Aug. 2021
Calgary, Canada19 contributions16 helpful votes
We arrived in our room and we were happy, it was dated but functional, we ordered room service and had a swim. The pool deck was dirty and there were lessons in the shallow end so swimming with my twin six year olds was tough as there was no area free where they could comfortably touch the bottom. All of that would have been easy to overlook, the part that ruined this stay was the lack of consequences for unruly guests. The group in the room next to us grabbed a fire extinguisher off the wall and used it. They were throwing ice at people in the pool and they were outrageously noisy. Upon approaching the front desk my husband was told, “There is nothing we can do”. Upon realizing we would be getting little to no sleep at this facility we packed up our kids and left (at 9 pm) to find a new hotel. I have never been so disappointed in a hotel before and to be told that I would not be refunded any money was an insult. To top it off, as we left we witnessed a drug deal in the parking lot. This hotel is not family friendly, has terrible customer service and is unsafe due to lack of consequences.
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Date of stay: August 2021Trip type: Travelled with family
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Response from , Owner at SureStay Plus Hotel by Best Western Seven Oaks
Responded Aug. 12, 2021
My Apologies for this stay. The room was evicted shortly after the incident and I have learned the the guests in that room were the main cause for many of your inconvenience. I will be sending you a gift card to make this situation as right as I can at this point. Very sorry that this happened. G.Weir
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CBESC wrote a review Aug. 2021
Saskatoon, Canada20 contributions16 helpful votes
Very few nice things to say. Staff was friendly. Room is small and HOT. The fan on wall ran constant but the room was never a comfortable temperature. Fan in bathroom didn’t work and the tub/toilet room is very small. After showering it only heated the room up more. Stains on bedding and chairs They leave a form in room for you to make house keeping requests. I asked for at least 4 towels and more plastic cups. They left 3 towels and no extra cups. They also did not make the beds or wipe anything down during our stay. Pool is salt water. Water is warm. Slide was fun. It is very dated. Unless you’re on a tight budget I would not stay here. We will not book again mostly due to how uncomfortable the room was temperature wise.
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Date of stay: August 2021Trip type: Travelled with family
Room Tip: Bring a fan if staying here in summer!
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Response from , Owner at SureStay Plus Hotel by Best Western Seven Oaks
Responded Aug. 9, 2021
Thank you for taking the time to give us a review, I wish it were better and I will take this as a constructive criticism. I worked all weekend and tried to keep an eye on the front desk and any concerns that guests may have, I did not see any rooms that had cooling concerns. My apologies for your lack of cooling and perhaps you can email me your name and room # so I can further repair the AC unit. glenn@bwsevenoaks.com . House keeping will be made aware of their shortcoming, and pay more attention to a guests request. Our pool is a chemical pool with chlorine, and yes we are keeping it warm while we repair the hot tub. The slide is fun and a drawing card for the hotel, we have refreshed the structure, and the slide would be great if we could find a company to refinish with a bright purple color that will not flake or peal. Please send me an email. G.Weir
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Seven Oaks
Which popular attractions are close to SureStay Plus Hotel by Best Western Seven Oaks?
Nearby attractions include Escape Club (1.1 km), District 3 Escape Rooms (0.7 km), and Regina Floral Conservatory (1.2 km).
What are some of the property amenities at SureStay Plus Hotel by Best Western Seven Oaks?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at SureStay Plus Hotel by Best Western Seven Oaks?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at SureStay Plus Hotel by Best Western Seven Oaks?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at SureStay Plus Hotel by Best Western Seven Oaks?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Seven Oaks?
Conveniently located restaurants include Afghan Cuisine Restaurant, Red Lobster, and Fusion 28.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Seven Oaks?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SureStay Plus Hotel by Best Western Seven Oaks?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at SureStay Plus Hotel by Best Western Seven Oaks?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does SureStay Plus Hotel by Best Western Seven Oaks offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.