Such an awesome place for our family. Reasonable prices. House restaurant have AWESOME pizza. So much fun for the kids. If you can upgrade to a them room do it, your kids will love it...(so will you!)
I appreciate this hotel. They are open and covid ready. I was very impressed with the cleanliness. I was impressed with the staff. I loved the pool area and excellent water slides. The pool is cleaned about 8 times a day. Wow, so awesome. The two hot tubs are pretty good.
The staff were friendly and helpful. I stayed in the race car themed room which was so fun. The room and overall property was maintained and clean. We had a great time at the water adventure park where there are a variety of pools a fun splash pad and two waterslides.
No hot water, poorly trained staff, and overall dirty Hotel. We had a Swim Package and weren't allowed to book swimming times until time of check-in. And at that time the only times left were 9 pm for a 3 year old?! The phone in our room didn't work so when it came to using our free pizza and breakfast vouchers it made ordering extremely difficult. None of the staff were up-to-date with the swim package and we had to explain to everyone what we had purchased and how it was to be used.
Theme room was fun, lots of really neat touches. Pool area was clean, had lots of fun racing on the waterslides. Beds were comfortable Bathroom was terrible. Toilet was so close to the sink even my youngest daughter was banging her elbows, and the toilet paper was underneath there...so extremely awkward and hard to reach. The ceiling fan was deafening, and with it being on the same switch as the light there was no way to avoid it. The walls were quite thin and you could hear the people in the rooms next to you and the hallways. The staff was friendly for the most part. when we checked out she barely said two words to us not even asking how our stay was. It was a nice little getaway. But it definitely needs some updates and some upgrades.
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