Airport Chalet
91634 Alaska Hwy Whitehorse Airport, Whitehorse, Yukon Y1A 3E4 Canada
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About
3.5
#1 of 2 motels in WhitehorseLocation
Cleanliness
Service
Value
The Airport Chalet is located directly across from the Whitehorse Airport on the Alaska Highway, only two miles from the city centre. The Airport Chalet is a full-service hotel offering a licensed family restaurant, cocktail lounge, choice of hotel, motel, family, or kitchenette style rooms, guest laundromat and gas bar.
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Snack bar
Vending machine
Non-smoking hotel
24-hour front desk
Room features
Desk
Housekeeping
Seating area
Clothes rack
Kitchenette
Refrigerator
Bath / shower
Complimentary toiletries
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Filipino, Japanese
Location
91634 Alaska Hwy Whitehorse Airport, Whitehorse, Yukon Y1A 3E4 Canada
Getting there
Whitehorse Airport
12 min•
See all flights
Rental Cars
88 Restaurants
within 10 kilometers
65Reviews0Q+A16Room tips
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Detailed Reviews
We have stayed here multiple times over the years and will probably continue to stay here on future trips. Here is the good: conveniently located on the Alaska Highway, rooms are clean, the motel unit (also referred to as the Annex) has outside entrances which allow you to park near your door (a difficult thing to find in Whitehorse). The restaurant has good food and pleasant service. The rooms we have stayed in are freshly painted and pet friendly rooms are available. Here is the bad: even though we've always gotten a non-smoking room, the bedspread and blankets have cigarette burns in them. The curtain has tears and does not hang straight, so need to pin together for privacy, the parking lot is rough with potholes, the bed bases are not boxed in so things can roll under the beds, no microwave and larger beds (queen or king) not available.
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Date of stay: September 2022
Cleanliness
Sleep Quality
Room Tip:Â Request a unit in the motel or annex to get an outside entrance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed in the Airport Chalet many times on my trips to Alaska and have always had great service and enjoy the rooms that are separate from the main building. Very quiet and good rooms. Hope to stay there on my return trip home in late August.
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Date of stay: June 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed in the main hotel, not the "newer" more expensive motel portion at the rear. Things were definitely well worn and we had a room next to the furnace that made rude noises around the clock. Outside of that, it was close to the airport, clean, nice friendly staff. It seemed expensive, but comparing prices around town, it was a good deal for a night. Local bed and breakfast places seem to be a much better deal. Might or might not stay here again - would depend on the circumstances.
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Date of stay: September 2012Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked an overnight here for my partner a few yrs ago. Mice had crept into the bed frame, and they couldn’t sleep with the scurrying noises all night. They told reception and were met with the verbal version of a shrug. After 5 or so phone calls back in forth with management, they were offered a 10% off coupon for the dining establishment, which they declined (I mean c’mon). I have an upcoming flight landing at 11pm and leaving early the next morning, so my options are there or the pricier place next door. I called and told them about the mice situation and they replied that we live in the wilderness. I’d hope for some assurance that should the furniture have mice in it they would change rooms if possible, or help in catching the mice... but apparently if there are rodent tenants already in your room that’s just the deal. Sometimes service in the Yukon has an incredibly low bar because, hey, where else are you going to go? And this is a prime example.
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Date of stay: October 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The rooms are a little dated but that's not a big deal at all when the staff is as friendly and the rooms as clean as they are. This is the 7th night of our trip and I would venture to say, the best! Even in the midst of Covid-19, the hotel and staff have tried to make guests feel welcome. When we checked in, the lady at the front desk gave us a breakfast and dinner menu for the restaurant in the hotel and they were able to deliver it to our door (delicious food btw), and she made sure to let us know if we wanted or needed anything else to call her and she would have it delivered to us. Grade A customer service!
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Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
april 9
previous guest garbage not removed
TV screen dirty
TV partially broken
water smells - bacteria needs bleaching?
no microwaves in any rooms
no compensation for issues
Have stayed many times but last 2 were unsatisfactory.
Formerly dinners were good but last 2 stays were unsatisfactory, however breakfasts still ok.
previous guest garbage not removed
TV screen dirty
TV partially broken
water smells - bacteria needs bleaching?
no microwaves in any rooms
no compensation for issues
Have stayed many times but last 2 were unsatisfactory.
Formerly dinners were good but last 2 stays were unsatisfactory, however breakfasts still ok.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip:Â Many truckers overnight in the parking lot and some run their engines all night which is annoying...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Front desk consists of people who speak English as a second language, the manager is a drunk who is always in and out of the bar, blonde bartender isn’t pretty enough to be as rude as she is. Junkies, drug dealers are crawling all over this place, using the motel outside for a few hours only. A stranger kept knocking on our door harassing us, front desk did nothing. Trust me on this, hotel is not safe. Chambermaids keep what they find.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You know the truth of it is that I don't always look for the million dollar light fixtures and beds you need a step ladder to get into but more the feel when you enter the place. As long as it's clean, friendly and the staff when the say "hello can I help you" they look at you not through you. Not only is the staff great the owner and his wife are on the property and accessible. The lounge is a great place to meet locals, chat and have a meal and beverage or go across the lobby to the restaurant. The property is full of History and stories and that is a bonus. I left with a smile and would return without a thought. The owners are constantly working on things there and without a doubt it is noticed. If you are looking for at neat place to stay give them a try. Keep up the great work there.
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Date of stay: January 2013Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Grab one with a kitchen unit.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I know this is one of the cheapest places in Whitehorse, but that doesn't excuse the complete apathy and neglect with which this hotel is managed. You should provide services based on what you charge, not charge the going rate and call it good. This place stank like a hundred years of cigarettes. The internet doesn't work, at least not well enough to use webpages. There is no sound privacy at all - I could hear every cough and bed squeak and whispered conversation on the entire hall. To boot, the price we were charged ended up being a lot more than we were quoted when we showed up, and more than what is listed online. The person working the desk ignored this point and just started rambling about taxes and dogs and all the fees that we had already included the night before. You are better off anywhere else, though to get your money's worth in Whitehorse the best option is one of the hostels.
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Date of stay: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I had a chance to visit Whitehorse,Yukon last winter as a part of my precious vacation.lol! (YUKON,wow..wut a exotic-arctic place to imagine) Unlike visiting other big Canadian city like Van and Toronto, it was not easy to find out "adequate" staying there. Fortunately I could find and book this Hotel,(actually I tripadisored and googled myself- Especially remarkable location looks good to my family)
I stayed this Airport Chalet with my family from Last December 18 to 22. Well I could remember atmosphere around there was kinda cozy, comfy still a bit conservative.
Overall score 90 out of 100.(my subjective opinion)
Pros.
#1. Fantastic location from the airport. ..you can literally walk to hotel from airport.!
#2. Foods served at the restaurant and Beverages at the bar were both excellent.
#3. Cozy,Clean bed, Nice screen TV
#4. Relatively well equiped necessary amendment.
Cons.
#1. a bit oldy....i can say.
#2, WIFIless...-> im not sure it could be problem of my device.
Housestaffs were very nice and kind....also you can never be disappointed by their dishes at the main restaurant. Definitely I can say this hotel became one of my favorite stay.
I stayed this Airport Chalet with my family from Last December 18 to 22. Well I could remember atmosphere around there was kinda cozy, comfy still a bit conservative.
Overall score 90 out of 100.(my subjective opinion)
Pros.
#1. Fantastic location from the airport. ..you can literally walk to hotel from airport.!
#2. Foods served at the restaurant and Beverages at the bar were both excellent.
#3. Cozy,Clean bed, Nice screen TV
#4. Relatively well equiped necessary amendment.
Cons.
#1. a bit oldy....i can say.
#2, WIFIless...-> im not sure it could be problem of my device.
Housestaffs were very nice and kind....also you can never be disappointed by their dishes at the main restaurant. Definitely I can say this hotel became one of my favorite stay.
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Date of stay: December 2011Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip:Â Definitely you will be happy when you choose non-smoking option
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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"Many truckers overnight in the parking lot and some run their engines all night which is annoying to rooms facing the parking lot."Read full review
LOCATION
CanadaYukonWhitehorse
NUMBER OF ROOMS
20
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Airport Chalet
Which popular attractions are close to Airport Chalet?
Nearby attractions include Miles Canyon (4.7 km), MacBride Museum (1.8 km), and Yukon Beringia Interpretive Centre (0.7 km).
What are some of the property amenities at Airport Chalet?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Airport Chalet?
Top room amenities include a kitchenette, a refrigerator, and a desk.
What food & drink options are available at Airport Chalet?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
What are some restaurants close to Airport Chalet?
Conveniently located restaurants include Antoinette's, Baked-Cafe & Bakery, and The Kind Café.
Which languages are spoken by the staff at Airport Chalet?
The staff speaks multiple languages, including English, Japanese, and Filipino.
Are there any historical sites close to Airport Chalet?
Many travellers enjoy visiting S.S. Klondike (1.9 km) and Yukon Historical & Museums Association (1.6 km).