Edgewater Hotel
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Avg. C$290 /night, 10/8 - 10/9
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4.5
#3 of 13 hotels in WhitehorseLocation
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Welcome to Edgewater Hotel, your Whitehorse “home away from home.” Edgewater Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
While staying at Edgewater Hotel, visitors can check out White Horse Christ Cathedral (0.3 km) and Yukon Legislative Assembly (0.3 km), some of Whitehorse's top attractions.
The rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.
Edgewater Hotel features 24 hour front desk, baggage storage, and newspaper. In addition, as a valued Edgewater Hotel guest, you can enjoy a lounge that is available on-site. Guests arriving by vehicle have access to free parking.
When you’re feeling hungry, be sure to check out The Hue Oasis Restaurant, Asahiya Japanese Restaurant, and Golden Sakura Sushi Japanese Restaurant, which are some sushi restaurants that are popular with locals and out-of-towners alike.
Should time allow, Takhini Hot Springs, S.S. Klondike, and MacBride Museum are some popular attractions that are within walking distance.
Edgewater Hotel puts the best of Whitehorse at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Newspaper
24-hour front desk
Wifi
Restaurant
Vending machine
Non-smoking hotel
ATM on site
Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Location
101 Main St, Whitehorse, Yukon Y1A 2A7 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Whitehorse Airport
12 min•
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39 Restaurants
within 0.5 kilometers
224Reviews2Q+A42Room tips
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Detailed Reviews
I just finished a two-night stay at The Edgewater and was so impressed by this hotel and the amenities in my room. I loved the location right across from the Yukon River, and the neighborhood had excellent options for dining and exploring. My room was soundproof and had a Nespresso machine, bathrobe,refridgerator, and beautiful linens on the bed. I was particularly impressed that overnight parking behind the hotel was complimentary. And lastly, the employees here are friendly and very service oriented. Thanks for a great stay!
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lovepreet Kaur, Guest Services / Front Office at Edgewater Hotel
Responded May 24, 2023
It is a pleasure to hear this insightful feedback about your stay at the Edgewater Hotel in Whitehorse. We applaud our team for taking such great care of you, our valued guest. We are honoured to be your choice of accommodation in Whitehorse, and look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
An OASIS! Very charming historic hotel that has been carefully renovated and modernized. It is in the heart of downtown, so parking is naturally a bit limited. If you have a big RV, this might be not for you or plan ahead for nearby parking (which is doable with a bit of a walk).
Because of its downtown, historic nature, there is not an elevator and there are some nooks and crannies to navigate. I had zero problem with this especially given that everything is completely renovated and fresh. Also I booked directly with the hotel and asked for a first floor room and they were able to confirm that for me, so if an elevator is an issue for you then just try booking directly. You always get better service when booking directly anyway. If you don't have a preference, the 2nd floor rooms looked like they were a bit quieter with nicer views, so there's still a bonus for you if you go that option.
Yes, the standard rooms are small. But don't book the smallest room in the place and then complain that rooms are small. There are *multiple* upgrade options to larger rooms. I stayed in a "Deluxe" room, just one upgrade up from a standard room and a very modest/reasonble upgrade fee, and my room was plenty spacious.
Rooms are thoughtfully curated and the staff in the hotel were incredibly helpful and friendly.
Location is pristine-literally right outside your door are tons of shops, restaurants and even a gorgeous walk/bike trail along the river.
Belly of the Bison restaurant was delish! The mushroom ravioli in particular was divine.
This place is a total gem in Whitehorse!
Because of its downtown, historic nature, there is not an elevator and there are some nooks and crannies to navigate. I had zero problem with this especially given that everything is completely renovated and fresh. Also I booked directly with the hotel and asked for a first floor room and they were able to confirm that for me, so if an elevator is an issue for you then just try booking directly. You always get better service when booking directly anyway. If you don't have a preference, the 2nd floor rooms looked like they were a bit quieter with nicer views, so there's still a bonus for you if you go that option.
Yes, the standard rooms are small. But don't book the smallest room in the place and then complain that rooms are small. There are *multiple* upgrade options to larger rooms. I stayed in a "Deluxe" room, just one upgrade up from a standard room and a very modest/reasonble upgrade fee, and my room was plenty spacious.
Rooms are thoughtfully curated and the staff in the hotel were incredibly helpful and friendly.
Location is pristine-literally right outside your door are tons of shops, restaurants and even a gorgeous walk/bike trail along the river.
Belly of the Bison restaurant was delish! The mushroom ravioli in particular was divine.
This place is a total gem in Whitehorse!
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Date of stay: July 2024Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Book direct if you want 1st floor. Book an upgraded room if you don't want a small room.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mónica Morrison, Other at Edgewater Hotel
Responded 2 weeks ago
Thank you so much for your excellent review! We are thrilled that you enjoyed your stay at our historic hotel and appreciated our renovations. It’s great that you found our location convenient and our staff helpful and friendly. We understand that our downtown setting presents some challenges with parking and navigating the property, but we’re glad you were able to book a first-floor room directly with us. Your tip about upgrading for more space is much appreciated, as it helps future guests make informed choices. It’s fantastic to hear you enjoyed dining at the Belly of the Bison! We take pride in offering delicious options to our guests. Thank you again for your kind words. We hope to welcome you back to our oasis in Whitehorse soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Normally this is not the hotel we stay in when in Whitehorse, however we may change venues. Had a great room and the folks at the desk were awesome. It is unfortunate that the restaurant was not open, however there were a couple next door and G&P Steakhouse that looked after us just fine.
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Date of stay: March 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray_theEdge, Manager at Edgewater Hotel
Responded Mar 16, 2020
70Brian44, thank you for choosing to stay with the Edgewater hotel. I hope you enjoyed your time with us as much as we enjoyed having you. We would love to welcome you back in the near future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Picked this hotel for it's prime downtown location and even chose to pay up for this hotel which was more expensive than the other property we had already stayed at and liked. With rooms close to $300 a night it was supposed to be a better location/ newly renovated property. The staff was friendly for the most part and the hotel lobby was cute but we were really disappointed in the room. Despite booking weeks in advance they gave us what was arguably the worst room in the hotel. It was on the ground floor with the windows facing the parking lot and the dumpsters. The room itself was clean but small. The bathroom however was very nice and had a great shower. As a female traveler I do not like staying in ground floor rooms for security reasons. I've always been able to find an option that wasn't on the ground floor until now. Despite asking for another room and even offering to upgrade I was told there was no room available on a higher floor. I also had a child with so it wasn't ideal to have a room on the ground floor for that reason either. I figured it would be ok in the end and didn't have the budget to forfeit our stay and find another room in a different hotel so we stayed. But Several times during our stay there were people right outside the window smoking and drinking and they got loud a couple times. Additionally we also discovered that the room was not very sound proof from above so we could hear every footstep above and every footstep on the stairs making for a not so restful sleep. If we had been staying in a room on a higher floor I think our experience would have been different. My recommendation to anyone traveling to this property is to confirm before departure in writing that the room is on one of the other floors or if it's on the ground floor it isn't facing the parking lot and the dumpsters.
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Date of stay: August 2021
Rooms
Service
Sleep Quality
Room Tip: Make sure your room is not on the ground floor back side of the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray Morrell, Owner at Edgewater Hotel
Responded Nov 22, 2021
Dear Mjo1279, thank you for taking the time to share your feedback of the Edgewater hotel. Please be assured that I take your comments seriously. Thank you again for being our guest, and our apologies for the inconvenience you experienced. We hope to have the opportunity to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked 9 nights at the hotel, and arranged to have a room on the second floor with a view. When we checked in, we were given a ground floor room facing the sidewalk outside! We were told we could move upstairs the following day, but when that day came, we were told that they had a room on the second floor, but they wanted to keep it in case someone came needing a room. ARE YOU KIDDING ME? We arranged for the second floor room for our whole stay, not for 7 or 8 nights of it. That’s what we reserved. When I told him I wasn’t impressed, he said he’d call me back, and eventually we moved our belongs to the second floor room we should have been in all along.
The hotel does not have an elevator, so be prepared to lug your 50 pound suitcase up stairs and through doors dividing various hallways.
Because of Covid, there was no room service to speak of. We had to leave our garbage bag of trash outside the room so they would take it away. They took it away all right, but on several days, did not leave us a replacement plastic bag to put in the bin. One would think that it would be common sense to leave a bag when you take one away!
Cassandra was friendly and speedy at coming in to do a quick vacuum when asked, or give us more tea or coffee supplies.
We could easily hear the stomping noise of people walking in the room above us.
The hotel does not have an elevator, so be prepared to lug your 50 pound suitcase up stairs and through doors dividing various hallways.
Because of Covid, there was no room service to speak of. We had to leave our garbage bag of trash outside the room so they would take it away. They took it away all right, but on several days, did not leave us a replacement plastic bag to put in the bin. One would think that it would be common sense to leave a bag when you take one away!
Cassandra was friendly and speedy at coming in to do a quick vacuum when asked, or give us more tea or coffee supplies.
We could easily hear the stomping noise of people walking in the room above us.
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray Morrell, Owner at Edgewater Hotel
Responded Jun 27, 2022
Dear Travel-1-Facts, we are disheartened to learn of your experience. We understand that this was not the Edgewater hotel service you have come to expect, and will certainly address this with our team members. While we know this does not change your experience, know that we are taking your feedback seriously and implementing changes for the comfort of our guests. We hope we may have the opportunity to welcome you back so we can ensure a better experience with us on your next visit. Please do not hesitate to reach out if I can assist; I remain at your service!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No elevator. I repeat, no elevator. If you have any mobility issues, then make sure to request a room on the main floor (I think they may have some). We had to stay here one night because the other hotel did not have any availability for the one night.
We have a king suite with a spacious one bedroom, a full kitchen with a 2 person dinette, a living room with a sofa bed, but no balcony. The bathroom is nice with a separate shower, shower gel, shampoo, conditioner, hand soap.
It's located perfectly downtown right on Main Street, so there is no need to take the car out for some shopping and nearby restaurants. The park is nearby, as well as some sites to see.
However, parking is limited and we had to park our car overnight on the street and move it by 9 am. The front desk was courteous but the male receptionist acted like I was lying when I told him there was no parking left. Why the hell would I lie over parking? We had rented a large pick up truck at the airport, and there was no parking. Someone had even parked their car on the side entrance to the lot because it was full.
The walls are thin-we can hear the young family and kids screaming all night long. It is 1 am and I can still hear them screaming and the parents talking loudly. I have never been in a hotel with such thin walls. This is unacceptable. We can hear hear the music next door, and the people outside.
I am writing this as l listen to the screaming and crying and yelling. I've warned you.
+
We have a king suite with a spacious one bedroom, a full kitchen with a 2 person dinette, a living room with a sofa bed, but no balcony. The bathroom is nice with a separate shower, shower gel, shampoo, conditioner, hand soap.
It's located perfectly downtown right on Main Street, so there is no need to take the car out for some shopping and nearby restaurants. The park is nearby, as well as some sites to see.
However, parking is limited and we had to park our car overnight on the street and move it by 9 am. The front desk was courteous but the male receptionist acted like I was lying when I told him there was no parking left. Why the hell would I lie over parking? We had rented a large pick up truck at the airport, and there was no parking. Someone had even parked their car on the side entrance to the lot because it was full.
The walls are thin-we can hear the young family and kids screaming all night long. It is 1 am and I can still hear them screaming and the parents talking loudly. I have never been in a hotel with such thin walls. This is unacceptable. We can hear hear the music next door, and the people outside.
I am writing this as l listen to the screaming and crying and yelling. I've warned you.
+
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Date of stay: August 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mónica Morrison, Other at Edgewater Hotel
Responded 2 weeks ago
Dear, MGB38 Thank you for taking the time to share your experience with us. I sincerely apologize for the challenges you faced during your stay. I understand that the absence of an elevator can be inconvenient, especially for those with mobility issues, and I appreciate your reminder to future guests about requesting a main floor room. I’m glad to hear you enjoyed the amenities in your king suite and appreciated our downtown location. However, I am truly sorry for the issues you encountered with parking and the noise disturbances. We aim to provide a comfortable and relaxing environment, and it’s clear we fell short in this regard. Your feedback about the front desk interaction is also noted, and I will address this with our team to ensure a better experience in the future. We value your comments, as they help us improve our services. I hope you might consider giving us another chance in the future, as we strive to provide a more pleasant experience for all our guests. Thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is old and has paper thin walls and ceilings. Unless you are on the top floor, don't bother trying to sleep unless you have ear plugs. No fault to the people above as they were just living normally. After the first night, the hotel promised that the unit above us would be empty the next night and of course it wasn't. They were reluctant to move us upstairs as per our request. Their solution was to call them any time during the night if it's noisy. I phoned them at midnight because of the cracking ceiling with people walking around and I can literally hear the upstairs phone ring when the reception tried to 'resolve' this issue. I didn't bother to call reception again the following nights since the unit above was not at fault for this. The hotel uses the 'solution' of welcoming us to phone anytime with noise problems without actually solving the issue. Covid was also used as an excuse for the lack of complimentary airport transfer even though it was advertised. Covid was also used as an excuse for no housekeeping even though the other Yukon still had it. Staying in Best Western Gold Rush Inn now after a few nights in Dawson City... much nicer and newer hotel.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray Morrell, Owner at Edgewater Hotel
Responded Sep 8, 2020
Dear camannamcwoo, thank you for taking the time to share your feedback of the Edgewater hotel. Please be assured that I take your comments seriously, and will therefore follow up on response to noise complaints. Thank you again for being our guest, and our apologies for the inconvenience you experienced. Sincerely, Wray Morrell Rooms Division Manager Edgewater Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I almost never write negative reviews (last time was over a decade ago) but this hotel stands out as the worst stay on multiple levels. After a long drive from Dawson City we arrived to find no parking, but were informed that streets were unmetered until morning, at which point we would need to move our vehicle every two hours. This made the visit to Whitehorse immediately revolve around moving our car every two hours. The hotel lot accommodates 6 vehicles, and we were also advised that if a spot came up they would call us (never happened). Then we were told if we went over to the Whitehorse Visitor centre we would get an all day pass. Dropping our bags to do this on our own while exhausted proved fruitless - the info was incorrect and the passes were only good for two hours at a time.
The hotel staff person who assisted did not seem to care, and apologized without any real solution.
The room itself, at $319 before tax/night was chaotic. There were two speakers under the windows that blared music until after 10 pm (which hotel staff assured us they would attend to by 10 pm but it took 2 calls to finally get it done) the cleaning staff office was across the hall from us and started around 8 am with yelling down hallways and constant door slamming.
The hotel itself is exhausting - the walls are thin and noise and slamming doors is constant. The street itself hosts a loud bar and then party goers right under room windows until 1 am. We left exhausted.
The manager seems to only apologize without taking any initiative. All in all, after a fantastic 2 weeks in Yukon with wonderful hotels and inns across the territory, the hotel is to be avoided at all costs.
The hotel staff person who assisted did not seem to care, and apologized without any real solution.
The room itself, at $319 before tax/night was chaotic. There were two speakers under the windows that blared music until after 10 pm (which hotel staff assured us they would attend to by 10 pm but it took 2 calls to finally get it done) the cleaning staff office was across the hall from us and started around 8 am with yelling down hallways and constant door slamming.
The hotel itself is exhausting - the walls are thin and noise and slamming doors is constant. The street itself hosts a loud bar and then party goers right under room windows until 1 am. We left exhausted.
The manager seems to only apologize without taking any initiative. All in all, after a fantastic 2 weeks in Yukon with wonderful hotels and inns across the territory, the hotel is to be avoided at all costs.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Avoid the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray Morrell, Owner at Edgewater Hotel
Responded Oct 17, 2022
Thank you for your feedback of the Edgewater hotel, Evaandson. The genuine care of our guests is our highest mission, and we are disheartened to learn that you did not feel this care during your visit with us. We will certainly address this with our leaders. Our guests’ comfort is always our highest mission, and we apologize for the inconvenience that occurred. We hope to have an opportunity to welcome you back, and provide you with a memorable experience. Sincerely, Wray Morrell
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel staff are excellent and the rooms appear to have newer furniture etc. with some nice touches such as turn down service, kettles, fridges, and a microwave. The negatives when you are paying $300 a night is that the toilet paper appears to be purchased in bulk at a dollar store and the walls are so flimsy you can hear everything people are saying in the rooms next to you and every step people take in the rooms above you. Bring ear plugs.
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Date of stay: June 2023Trip type: Travelled on business
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Lovepreet Kaur, Guest Services / Front Office at Edgewater Hotel
Responded Jul 20, 2023
Thank you for the feedback of the Edgewater Hotel. We understand the frustration and inconvenience caused by the issues you mentioned in your review, and we want to assure you that your concerns have been taken seriously. Our goal is to provide every guest with a memorable and pleasant stay, and we deeply regret that we did not meet that for you. Regards, Lovepreet Kaur, Superintendent of Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately the weather was unkind and missed the light show but we had a good time. The hotel was great, great staff with great customer service, although the restaurant was closed there is a pub and restaurant beside the hotel a bakery across the road and a place called Burnt Toast with others in walking distance. We spent 4 days with activities including snowshoeing in deep soft snow, a hand at ice fishing, a dip in the thermal springs and animals in their natural habitat. One thing we did miss was dog sledding as we Ice fished after drilling through a meter of ice it was good to see two dog sledders scoot pass us on the lake. All in all it was a great time feeling the temperature at -17 degrees C and above..
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Wray_theEdge, Manager at Edgewater Hotel
Responded Mar 18, 2020
Thank you for taking the time to give us 5 stars, rodericke967! We love feedback from our guests, and are so thrilled to hear that you enjoyed your experience. We are so grateful for your rating, and look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No, we do not accept Visa Debit
Hi
We had arranged a shuttle through a local airport shuttle company. I believe that the Edgewater do their own, but I'm afraid that you have to contact them about that to be sure. Here is the phone and email info.
Toll Free: 1-877-484-3334
Have a nice trip, if you go!
Dave
"The restaurant closes at 8:30PM. The front door is locked at 11:00PM but your room card will give you accesses. "Read full review
"Book direct if you want 1st floor. Book an upgraded room if you don't want a small room. "Read full review
"Six parking spaces round the back. Go to visitors centre for a three day parking pass. "Read full review
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PRICE RANGE
C$230 - C$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
edgewater hotel whitehorse
LOCATION
CanadaYukonWhitehorse
NUMBER OF ROOMS
33
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Edgewater Hotel
Which popular attractions are close to Edgewater Hotel?
Nearby attractions include MacBride Museum (0.2 km), North End Gallery (0.07 km), and Frantic Follies Vaudeville Revue (0.2 km).
What are some of the property amenities at Edgewater Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Edgewater Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Edgewater Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to Edgewater Hotel?
Conveniently located restaurants include Antoinette's, Baked-Cafe & Bakery, and The Kind Café.
Is Edgewater Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Whitehorse.
Are pets allowed at Edgewater Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Edgewater Hotel?
Many travellers enjoy visiting S.S. Klondike (0.7 km) and Yukon Historical & Museums Association (0.3 km).
Does Edgewater Hotel have any great views?
Yes, guests often enjoy the river view available here.
Is Edgewater Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.