Destination Family Hotel
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Avg. C$150 /night, 11/15 - 11/16
C$150
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C$142
per night
C$133
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3.0
#4 of 12 hotels in WhitehorseLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Finding an ideal budget friendly hotel in Whitehorse does not have to be difficult. Welcome to Destination Family Hotel formerly known as Stop in Family Hotel, a nice option for travelers like you. Now UNDER NEW MANAGEMENT and with NEWLY RENOVATED boutique-style club rooms! You’ll enjoy relaxing rooms that offer air conditioning and a refrigerator, and you can stay connected during your stay as Family Hotel offers guests free wifi. For guests with a vehicle, free parking is available. Given the close proximity of popular landmarks, such as White Horse Christ Cathedral (0.5 mi) and Yukon Legislative Assembly (0.8 mi), guests of Family Hotel can easily experience some of Whitehorse's most well known attractions. Travelers looking to enjoy some ribs can head to Miner's Daughter, Antoinette's, or Klondike Rib & Salmon. Otherwise, you may want to check out an Italian restaurant such as Giorgio's Cuccina, Domino's Pizza, or Pizza Hut. If you’re looking for things to do, you can check out S.S. Klondike (1.1 mi), MacBride Museum (0.5 mi), or Lumel Glass Blowing Studio (0.3 mi), which are popular attractions amongst tourists, and they are all within walking distance. Stop In Family Hotel puts the best of Whitehorse at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Kids stay free
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Shared lounge / TV area
Meeting rooms
ATM on site
Room features
Air conditioning
Housekeeping
Telephone
Refrigerator
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Languages Spoken
English, Chinese
Location
314 Ray St, Whitehorse, Yukon Y1A 5R3 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Whitehorse Airport
15 min•
See all flights
Rental Cars
27 Restaurants
within 0.5 kilometers
2 Attractions
within 0.5 kilometers
55Reviews0Q+A8Room tips
Reviews
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Detailed Reviews
All of the staff were kind, efficient, helpful. The room was well set up. Hot Breakfast is provided. The hotel is handy to everything in town. The only drawback was that our room was pretty warm and stuffy during the night
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jun 22, 2023
Hi Ian, Thank you for sharing your feedback, Ian. We appreciate your positive comments about the staff's kindness, efficiency, and helpfulness. It's great to hear that the room was well set up and that you enjoyed the convenience of the hotel's location. We apologize for the inconvenience you experienced with the temperature in your room. Your feedback is valuable, and we will make sure to address this issue to provide a more comfortable stay for future guests. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Destination Family Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to stay at the Best Western or Westmark or High Country, but they were all sold out. Every place in Whitehorse was sold old even the bed and breakfasts, this place had stained linens, stained towels and stained shower curtain. I woukd have rather slept in my truck.
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Date of stay: June 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Responded Jun 25, 2012
I am sorry that your stay did not meet with your satisfaction. If you had pointed out the stained linens, they would have been gladly and promptly replaced. However, if the guest does not point this out while staying at our premises, then how are we to rectify the issue? I assume you were happy just to be getting any accommodation at all that night, and, perhaps, that is why you did not raise the issue in person. It is additionally unfortunate that you focused on the one negative aspect of your stay. The month of June 2012 has been particularly busy, and our establishment has been fully occupied on several nights. Many guests that would not have chosen our place normally, due to a preference for larger chain hotels, have had the chance to experience our property, and the overwhelming numbers of responses have been ones of pleasant surprise. We have received several compliments on our new flat screen TVs, comfortable beds, new furniture, our reasonable rates, excellent water pressure in our showers, and the quality of sleep guests get in our hotel on account of our quiet location. Guests that have pleasant experiences are happy to share their views and voice those to us in person upon check out, rather than stating them from the anonymity of the Internet. It is obviously more difficult to win over a guest when we were not their first choice to begin with, as in your case. I hope you have better luck for the remainder of your travels. I wish you well. Please remember to book ahead, as hotels are often sold out in the summer. Additionally, you always have the choice to: (a) see the room and inspect it before taking it, and (b) sleeping in your truck if you want to.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No rooms anywhere in town as Whitehorse was hosting a festival so this was the only place we could get Needs lots of tlc - dirty and old. CSI would have a field day with the ceiling stains. We were on the top floor, our neighbours returned to their rooms at 4.15 am very noisy so that was the end of our sleep - we were on the road a short time later. No internet connection, and were told no one else had a problem it must be our computer!!! Receptionist 100% disinterested, couldn't even raise a smile or greeting. Room was grim - we were grateful to not be sleeping in the car but on reflection not sure that was the right decision.
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Date of stay: September 2013Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleasant surprise. Externally, we were worried. However, new management is investing in external improvements. Room was great with extras. Love the upgrades when buy breakfast. Staff extremely helpful. Breakfast was perfect-hot eggs which is not Norm in restaurants- and filling. Thank you.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jul 22, 2023
Thank you, Ladylobo01, for taking the time to share your experience at Destination Family Hotel! We're delighted to hear that your stay turned out to be a pleasant surprise. We're glad that you noticed the efforts of the new management to invest in external improvements. We continuously strive to enhance our guests' experience, and it's fantastic to know that you appreciated the positive changes. It's great to hear that your room was great, and you enjoyed the extra amenities provided. We aim to make our guests' stays as comfortable and enjoyable as possible. We're thrilled that you found value in upgrading to include breakfast. Our team takes pride in preparing a perfect and filling breakfast, and we're glad that you enjoyed the hot eggs, which is not always the norm in restaurants. Thank you for acknowledging our staff's helpfulness. Providing excellent service is essential to us, and your kind words encourage us to continue delivering exceptional hospitality. We appreciate your review and thank you for choosing Destination Family Hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great stay! Clean amenities and hotel surroundings. The ATM on site is really convenient when you need cash. I really love the place! I'll definitely stay again when I return to Canada. Looking forward to it.
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jun 6, 2023
Thank you, ChristerArmand, for sharing your fantastic experience at Destination Family Hotel. We're thrilled to hear that you had a great stay and that you found the amenities and hotel surroundings to be clean. Maintaining cleanliness and providing a pleasant environment for our guests is a top priority for us. We're glad to know that the ATM on-site proved to be convenient for you. Having access to cash right at the hotel can save time and provide added convenience during your stay. We strive to offer amenities that enhance the overall experience for our guests, and we're delighted that the ATM met your needs. It's wonderful to hear that you loved your stay at our hotel. We appreciate your kind words and are honored to have provided you with a positive experience. We look forward to welcoming you back to Destination Family Hotel when you return to Canada. It will be our pleasure to accommodate you once again. If there's anything we can do to make your future stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel, and we can't wait to host you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel offers one of the most affordable rates in Whitehorse. A good deal for those looking for a budget friendly hotel without sacrificing the creature comforts of a hotel stay. The room that I got was spacious and with fine linens. Equipped with modern amenities like the coffee maker, microwave, mini ref, wifi and tv with ample channels. The bathroom was also clean and sanitized. All of their personnel are quite accommodating and friendly. Overall a decent budget friendly hotel. Highly recommended for business travelers.
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Date of stay: October 2022Trip type: Travelled on business
Value
Location
Service
Room Tip:Â Book the club rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jun 6, 2023
Thank you, Michael, for sharing your positive review of Destination Family Hotel. We're delighted to hear that you found our hotel to offer one of the most affordable rates in Whitehorse, making it an excellent choice for budget-conscious travelers. We're glad to know that despite the budget-friendly rates, we haven't compromised on the creature comforts that are essential for a comfortable hotel stay. It's great to hear that your room was spacious and furnished with fine linens, ensuring a pleasant and relaxing environment. We're also pleased that the modern amenities, including the coffee maker, microwave, mini-refrigerator, WiFi, and TV with ample channels, met your needs and enhanced your stay. We take pride in maintaining cleanliness throughout the hotel, including the bathrooms, and we're glad that you found them to be clean and sanitized. Our team strives to provide exceptional service and create a welcoming atmosphere for our guests. We're delighted to hear that you found all of our personnel to be accommodating and friendly. Your kind words are a testament to their dedication and hard work. Thank you for highly recommending Destination Family Hotel to business travelers. We understand the unique needs of our guests, and we're committed to providing a comfortable and convenient experience for business travelers. We truly appreciate your feedback and recommendation. It was our pleasure to host you, and we hope to welcome you back to Destination Family Hotel in the future. If there's anything we can do to make your next stay even better, please let us know. Thank you once again for your kind words!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was my First time I WhiteHorse, Yukon at Destination Family Hotel. I had alittle problem with the remote control it wasnt working so I called reception and they gave me another one plus they gave me free breakfast and dinner! Beautiful Place.
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Date of stay: March 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded May 15, 2024
Dear AdolfoRR10, Thank you for taking the time to share your feedback with us. We're delighted to hear that you found Destination Family Hotel to be peaceful and beautiful during your stay in Whitehorse, Yukon. We apologize for the inconvenience you experienced with the remote control, but we're glad to hear that our reception team promptly addressed the issue by providing you with a replacement. It's our priority to ensure that our guests have a comfortable and hassle-free stay. We're also thrilled that you enjoyed the complimentary breakfast and dinner. We strive to offer excellent hospitality, and it's rewarding to hear that our efforts are appreciated. We hope to have the pleasure of welcoming you back to Destination Family Hotel on your next visit to Whitehorse. Warm regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice hotel with the basic convenience - ATM on site and the laundromat right beside the hotel. The plated breakfast is ok. Also the location of the hotel is quite near the commercial establishments - restaurants, pharmacy and the local supermarket. Overall, a decent hotel with ample amenities.
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Date of stay: August 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Dec 13, 2023
Dear Explore15460707247, Thank you for choosing Destination Family Hotel and taking the time to share your feedback! We're delighted to hear that you found our hotel to be a nice place with basic conveniences. It's great that the ATM on-site and the laundromat right beside the hotel added to your convenience. We appreciate your feedback on the plated breakfast, and we'll certainly take it into consideration as we strive to enhance our offerings. We're pleased to know that the location of the hotel near commercial establishments, restaurants, a pharmacy, and the local supermarket met your needs. Providing a convenient and accessible location is important to us. Your insights are valuable to us, and we hope to have the opportunity to welcome you back to Destination Family Hotel in the future. If there's anything specific you enjoyed or if there are ways we can improve, please feel free to share. Thank you once again for your review! Best regards!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk personnel was really helpful in arranging my mini tour at Yukon. At first I was clueless on how to spend my weeklong vacation. Glad the receptionist was helpful enough to recommend some activities and even took care of creating my travel itinerary for two days! The Beer Brewing Tour and the Slopes Tour are both quite interesting! Overall a great experience and I also made some new friends along the way!
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Date of stay: January 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jun 6, 2023
Thank you, 498sideh, for sharing your wonderful experience at Destination Family Hotel. We're thrilled to hear that our front desk personnel were extremely helpful in arranging your mini tour in Yukon and providing recommendations for activities during your weeklong vacation. We're delighted that our receptionist went above and beyond to assist you in creating a travel itinerary for two days. It's our goal to ensure that our guests have a memorable and fulfilling experience, and we're glad that our staff was able to help you make the most of your time in Yukon. The Beer Brewing Tour and the Slopes Tour are indeed fascinating activities, and we're thrilled that you found them interesting. It's always our pleasure to recommend local attractions and help our guests explore the best that the area has to offer. We're delighted to hear that your overall experience at our hotel was great, and it's fantastic that you were able to make new friends along the way. Building connections and creating memorable experiences are some of the highlights of traveling, and we're glad that our hotel played a part in facilitating those connections. Thank you for choosing Destination Family Hotel for your stay in Yukon. We appreciate your kind words and recommendation. It was our pleasure to host you, and we hope to welcome you back in the future. If there's anything more we can assist you with, please don't hesitate to let us know. Safe travels, and thank you once again for sharing your positive review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel room was very clean, a little bit smaller then we expected from the pictures but it was perfect for what we needed. The hotel staff was very friendly. The restaurant staff were incredibly friendly.
Location is walking distance to the core of downtown with many restaurants and shopping.
Location is walking distance to the core of downtown with many restaurants and shopping.
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Date of stay: July 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mike Belle, Marketing at Destination Family Hotel
Responded Jul 10, 2023
Dear Coastal04579562359, Thank you for your wonderful review of Destination Family Hotel! We're delighted to hear that you found your stay with us to be well worth it. We're glad that you found your hotel room to be clean, even if it was slightly smaller than expected. We strive to provide comfortable and well-maintained accommodations that meet the needs of our guests, and we're pleased that it was perfect for your requirements. It's great to know that our hotel staff and restaurant staff were friendly and provided you with excellent service. We believe that genuine hospitality and a warm atmosphere make a significant difference in our guests' experience, and we're thrilled that you felt welcomed and well taken care of during your stay. Our convenient location near the core of downtown, with its wide range of restaurants and shopping options within walking distance, is one of our highlights. We're glad that you found it convenient and enjoyed exploring the local area. Thank you once again for choosing Destination Family Hotel and for sharing your positive experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay. Best regards, The Destination Family Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$122 - C$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
family hotel whitehorse
FORMERLY KNOWN AS
Family Hotel
LOCATION
CanadaYukonWhitehorse
NUMBER OF ROOMS
44
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Destination Family Hotel
Which popular attractions are close to Destination Family Hotel?
Nearby attractions include Lumel Glass Blowing Studio (0.4 km) and Landmark Cinema (0.3 km).
What are some of the property amenities at Destination Family Hotel?
Some of the more popular amenities offered include free wifi, free parking, and a business centre.
Is parking available at Destination Family Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Destination Family Hotel?
Conveniently located restaurants include Boston Pizza, Big Bear Eatery & Taphouse, and Legends Smokehouse & Grill.
Is Destination Family Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Whitehorse.
Does Destination Family Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Destination Family Hotel?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to Destination Family Hotel?
Many travellers enjoy visiting S.S. Klondike (1.7 km) and Yukon Historical & Museums Association (0.8 km).
Is Destination Family Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.