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Grand Bahia Principe San Juan

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4,745 Reviews from our TripAdvisor Community

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Showing 3,961: English reviews
Start your review of Grand Bahia Principe San Juan
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Reviewed 3 days ago NEW

The service was outstanding, food was excellent and entertainment great. The resort is a bit dated (especially the gym, where I think the elliptical machines was made in the 70's!) but the service, food and drink make up for it. If you are expecting a 5-star resort with royal pampering this isn't the place for you, but if you are...

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Helpful?
2Thank Trevor S
Baden, Canada
Reviewed 4 days ago NEWvia mobile

Rooms were okay (had to use bug spray) and could use a refreshing. Food was okay not bad but not great. Resort layout was nice. Beach is less than desirable. Bus ride is 2+ hours and you are in the middle of nowhere. Staff were not overly friendly. Didn't matter whether you tipped or not. They seemed uninterested. Drinks were...

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Thank MBingeman
London, Canada
Reviewed 5 days ago NEW

We have been to many resorts around the Caribbean from 5 stars like Sandals and Secrets to 4 stars like RIU's and Barcelos and many in between this is the least impressive resort I have ever been to. If your budget is around $1500..or less.. per person there are many other newer resorts where you can get more bang for...

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Helpful?
1Thank wineguru590
Cservicebpsj, Grand Bahia Principe San Juan Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Thank you very much for highlighting our amazing staff, they will very grateful to hear of your good comments. Once...

Lincolnshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

We are on our way back from a fortnight at this hotel and we did have a good time. We visited the same hotel 4 years ago and experienced the youth Canadian Spring Break holiday then! For a couple of years Thomas Cook noted on their website that the Hotel would have an influx of students but nothing has appeared...

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Helpful?
1Thank chelseaangel2016
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Chatham, Canada
Reviewed 6 days ago NEW

We stayed at the hotel from March 7th-14th. Do not form an opinion on the negative posts here. Some people you can never please. We had a great vacation! Our room was clean and our maid was wonderful. Lots of variety in food, fresh grilled chicken, pork, ham. Fresh fruit and great breakfast and lunch. Food was very good. We...

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Helpful?
5Thank churchie2017
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear guest, We would like to thank you for choosing us as a destination for your holidays, as well as taking the time to write and tell us your impressions about the pleasant experience you had during your stay in our hotel. We look forward to seeing you in our wonderful Caribbean paradise, our beloved Dominican Republic. Please do not...

Nova Scotia, Canada
Reviewed 6 days ago NEW

We stayed for 3 days March 10 -13, during these 3 days we had a beautiful stay. Our only complaint was very poor water pressure. We were upgraded to the Luxury Bahia Principe in Samana due to over booking for the S-Trip (700+ high school students). I feel resorts should advise if they are hosting these types of trips. The...

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Helpful?
1Thank Suzette M
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for writing a review about your experience among us. In the name of the Hotel Management, we would like to express you how glad we are to read your positive valuation about our facilities and services. In Grand Bahia Principe San Juan we aim to ensure our valuable costumers memorable experiences. In case you decide...

Toronto, Canada
Reviewed 6 days ago NEWvia mobile

Was at this resort for a week over March Break. Pros: The rooms seem to have been renovated and were spacious and well kept. Cleaning staff was excellent and fridge was restocked daily. Two bathrooms in a suite was an unexpected surprise. The staff was very friendly and helpful. It was rare to pass anyone that didn't greet you with...

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Helpful?
1Thank 2JeffG
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

st. catharines, ontario
Reviewed 6 days ago NEW

All in all, this is not a bad resort. I was not aware of the fact that this was a huge resort when I booked it and I generally do not like big resorts. However, they had a huge pool and even though there were lots of high school graduates coming and going, I found that "MOST" of them were...

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Helpful?
Thank Faye H
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Thank you very much for highlighting the good and not so good aspects of our property. Once again, thank you...

Reviewed 6 days ago NEW

Arrived 26/2/17 with a linked booking to our friends only to find we had been allocated rooms at the opposite ends of the resort. This was changed the following day so we were in the same block but it was a further 2 days before the mini fridge was stocked. Room did not have any socket outlets so had to...

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Helpful?
1Thank Barbara P
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for taking your time sharing your opinion with us on Trip Advisor which we will take in the highest consideration. Regarding your comments we are very sorry to hear that we could not fulfil your expectations regarding our services and facilities, we must say that the level of satisfaction obtained concerning our hotel, services and...

Tallinn, Estonia
Reviewed 1 week ago NEW

I really enjoyed staying there. The place was beautiful and i hope to come back one day! The hotel was nice to stay and food was good. The people working there and extremely friendly and helpful. Only positive vibes. Really suggest you to everyone!

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Helpful?
5Thank siiritromm
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear guest, We would like to thank you for choosing us as a destination for your holidays, as well as taking the time to write and tell us your impressions about the pleasant experience you had during your stay in our hotel. We look forward to seeing you in our wonderful Caribbean paradise, our beloved Dominican Republic. Please do not...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services: 4 pools BAHIA SPA (additional charge) Sports facilities: gym, tennis court, mini golf, football pitch... Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1 hour free per day/device) and in rooms (additional charge) Wedding gazebo Main restaurant and 3 specialty restaurants 6 bars Playa Grande Golf Course just 40 minutes from the hotel Convention / Meeting centre Pueblo Principe: shows, live music, bars, stores, karaoke, casino and disco Rooms 608 rooms including 2 types: Suite & Standard The Standard rooms are equipped with: King size bed or 2 full size beds Fully-equipped bathroom: Bathtub plus shower, wash basin, hair dryer and magnifying mirror Bathroom amenities Air conditioning Ceiling fan Safe (additional charge) Mini-bar (Restocked daily) Direct phone line (additional charge for external calls) Flat screen TV Coffee set WiFi (additional charge) The Suite rooms have the same equipment as the Standard rooms but also include: Ironing set Sitting area with sofa Pool towel available in room Bathrobe and slippers Evening turn-down service International newspapers Terrace or balcony Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service for children aged up to 12 (additional charge) Other Services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe San Juan

Address: Ctra. Gaspar Hernandez, km 18, Rio San Juan 33000, Dominican Republic
Region: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range: $134 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe San Juan 3.5*
Number of rooms: 608
Reservation Options:
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe San Juan staff and other travellers.
474 questions
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Questions? Get answers from Grand Bahia Principe San Juan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Section E close to beach and lobby.”
 of 5 bubbles 780suzettem, 19 Mar 2017 | Read review
“First floor, close to the buffet. Just a quick walk to the main lobby and entertainment.”
 of 5 bubbles crazyfazie, 19 Mar 2017 | Read review
“Ask to be on the 2nd floor, closer to the beach.”
 of 5 bubbles Madeline68, 17 Mar 2017 | Read review
“You can use the hotel's website to pick a room reasonable walking distance to the restaurants/pools/beach”
 of 5 bubbles turningpoint177, 16 Mar 2017 | Read review
“Ask for it.”
 of 5 bubbles 3JoyceB, 16 Mar 2017 | Read review
5 of 5