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Grand Bahia Principe San Juan

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4,540 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Bahia Principe San Juan
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Showing 3,812: English reviews
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Despite the rain, my stay here was great! The staff is amazing! They are very welcoming! Benny, Noel, Johanna, Mayelin, Waldy, Daniel and so much more, made our stay very fun! The food was very good and the resort had beautiful spots to kick back and relax! Also, the massage at the spa was very relaxing! My family and I... More 

Helpful?
Thank A TripAdvisor Member
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We thank you for writing a review about your experience among us. In the name of the Hotel Management and all our staff, we would like to express you how glad we are to read your positive valuation about the hotel premises due to the arduous effort of our staff. In Grand Bahia Principe San Juan our customer’s... More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

We arrived on Sunday 6th of November to be greeted with heavy rain, floods and wind!!! This didn't last a few hours it was for 6.5 days, which affected the whole week. It was our first and last visit to Dominican Republic. Briefly here are my issues: 1.Rooms Spacious but require upgrading, water was leaking from the ceiling of the... More 

Helpful?
Thank Glenda J
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you so much for taking time in sending us your feedback about your stay in our hotel. We are very sorry to hear that your experience was not a positive one. We sincerely regret the fact that we were not able to fulfill your expectations regarding some of our hotel facilities and services. However, we have follow... More 

Kitchener, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Firstly, I've been to this resort several times over the past 15 years and it use to be one of my favorites, now not so much. The staff are still really good, well trained and personable, kudos to Jose, Eddy, Rosa, Elizabeth, Waldy and so many more, they do the best they can whenever they see you. My issues are... More 

Helpful?
1 Thank Kim M
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We sincerely appreciate that you have chosen our Hotel as your holiday destination once again. We also would like to thank you for taking the time to post a review of your recent stay at our hotel. Our Guest perceptions are the most important to us; therefore we appreciate your value time to share your experience and comments... More 

Monroe, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The food selections and restaurants were bad - slim pickins. The sand was ugly, the beach water was not pretty. The mosquitoes unbearable. The entertainment not great at all - too much spanish music I realize where we were but considering everyone is traveling there all vacationers are not familiar with spanish music. The Spanish lady singer always played the... More 

Helpful?
1 Thank aperricho
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to... More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

A few important things you should know: -The beach at this resort is awful. They have breakers in the water to seemingly preserve the beach but it makes the beach dirty, not nice sand, and no one went swimming in the ocean. It is also a complete eyesore. I typically scoff at people who stay at the pool instead of... More 

Helpful?
2 Thank juliecreen
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to... More 

Manchester, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 weeks ago

Where do I start, from checking in to checking out the whole holiday was an experience never to forget. The check in staff where quick and no waiting around after a long flight. Staff in all the restaurants were pleasant and made sure you got everything you wanted. The bar staff where really efficient and pleasant at all times, and... More 

Helpful?
Thank gail_bowker
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for posting a review about your stay at Grand Bahia Principe San Juan and for having chosen our hotel to spend your vacations. In the name of the Hotel Management, we would like to express you how pleased we are to read that you have enjoyed a “Memorable” as the title of your review shows us... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 weeks ago via mobile

My husband and I, along with another couple, visited this resort from Oct 29 to Nov 4. We arrived a bit late and we're pleasantly surprised to have welcome drinks and an express check in. Anna (front desk) also made arrangements for us to have a meal at the buffet (which was about to close) because she knew we hadn't... More 

Helpful?
Thank NicGough
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our... More 

Thornhill, Ontario, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 weeks ago

We stayed at this resort October 22-29. The resort was practically deserted. That aside, the staff were phenomenal to the guests that were there. I would like to give a huge shout out to the Animation Team who went out of their way to get people up and involved in the daily activities. Thank you to Daniel, Elishabeth, Wilson, John,... More 

Helpful?
Thank Michele L
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, We would like to thank you for writing some comments about your recent experience at Grand Bahia Principe San Juan and on behalf of Hotel Management, we also thank you for your preference in selecting us as your holidays destination. We feel much honoured to read that the kindness of our staff and the quality of our facilities... More 

Ontario
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

We travelled with friends in Feb. and had a great time. This was our fourth visit and it did not dissapoint. The grounds are clean and they are always out doing more cleaning. We had a hiccup with our room when we checked in. Someone was already in the room but after a quick trip to the lobby we were... More 

Helpful?
Thank dini21
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, On behalf of Hotel Management and all the staff working at Grand Bahia Principe San Juan, we thank you for publication on Tripadvisor about your experience in our hotel. We are very happy to acknowledge that your experience was amazing and unforgettable due to our facilities and excellent service. In Grand Bahia Principe San Juan we want our... More 

Moncton, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

I was just there awhile ago and the resort looks the same as it did when I first went there 8 years ago just wondering why it is a 5 star now and called Grand Bahia Principe and more expensive it is a nice resort but not a 5 star it is a 4 star like it was before

Helpful?
1 Thank Steven H
Cservicebpsj, Quality & Customer Services Department at Grand Bahia Principe San Juan, responded to this review

Dear Guest, Thank you for taking the time to bring your comments during your stay with us as it is through communications of this nature that we can evaluate our level of service and improve our facilities on all aspects. Once again, thank you so much for your review and we sincerely wish to welcome you again very soon to... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
Facilities and services: 3 pools BAHIA SPA (additional charge) Sports facilities: gym, tennis court, mini golf, football pitch... Water activity centre Motorised sports (additional charge) WiFi access in the lobby (1 hour free per day/device) and in rooms (additional charge) Wedding gazebo Main restaurant and 3 specialty restaurants 4 bars Playa Grande Golf Course just 40 minutes from the hotel Convention / Meeting centre Pueblo Principe: shows, live music, bars, stores, karaoke, casino and disco Rooms 548 rooms including 2 types: Suite & Standard The Standard rooms are equipped with: King size bed or 2 full size beds Fully-equipped bathroom: Bathtub plus shower, wash basin, hair dryer and magnifying mirror Bathroom amenities Air conditioning Ceiling fan Safe (additional charge) Mini-bar (Restocked daily) Direct phone line (additional charge for external calls) Flat screen TV Coffee set WiFi (additional charge) The Suite rooms have the same equipment as the Standard rooms but also include: Ironing set Sitting area with sofa Pool towel available in room Bathrobe and slippers Evening turn-down service International newspapers Terrace or balcony Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service for children aged up to 12 (additional charge) Other Services Medical service (additional charge) Pharmacy (additional charge) Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 

Additional Information about Grand Bahia Principe San Juan

Address: Ctra. Gaspar Hernandez - Rio San Juan, km 18, Rio San Juan, Dominican Republic
Region: Caribbean > Dominican Republic > Maria Trinidad Sanchez Province > Rio San Juan
Price Range: $130 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Bahia Principe San Juan 3.5*
Number of rooms: 548
Reservation Options:
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Also Known As:
San Juan Dominican Republic
Bahia Principe Puerto Plata
Bahia Principe San Juan Puerto Plata
Bahia Principe Dominican Republic
Bahia Principe San Juan Dominican Republic
Dominican Republic Bahia Principe
Bahia Principe San Juan Resort
Bahia Principe Sj
Puerto Plata Bahia Principe
Bahia Principe Resort San Juan
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Questions & Answers

Here's what travellers have asked, with answers from Grand Bahia Principe San Juan staff and other travellers.
376 questions
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Questions? Get answers from Grand Bahia Principe San Juan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2110 block is a perfect location if you do decide to go here. Close to the buffet, main pool, lobby, beach and smaller pool.”
 of 5 bubbles 112Tracey112, 29 Nov 2016 | Read review
“Try to get a second floor with a view. It's nice a quiet away from the main buildings”
 of 5 bubbles LawladyCalgary66, 21 Nov 2016 | Read review
“One Bedroom Master Suites are ideal”
 of 5 bubbles kimmS4039RO, 16 Nov 2016 | Read review
“Try to get a room on 2nd floor.”
 of 5 bubbles gail_bowker, 9 Nov 2016 | Read review
“Get a room on the second floor if you don't like critters. We had a few unwated visitors in our room that were quickly ushered out.”
 of 5 bubbles michelel959, 6 Nov 2016 | Read review
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