Hotel & Spa du Castellet
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3001 route des Hauts du Camp Rn8, 83330 Le Castellet France
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Dining (44)
Room & Suite (8)
About
#1 of 2 hotels in Le Castellet
Location
Cleanliness
Service
Value
Travellers' Choice
See why so many travellers make Hotel & Spa du Castellet their hotel of choice when visiting Le Castellet. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travellers like you.
As your “home away from home,” the hotel rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is easy, with free wifi available.
Guests have access to a concierge and room service while staying at Hotel & Spa du Castellet. In addition, Hotel & Spa du Castellet offers a pool and a poolside bar, which will help make your Le Castellet trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
While in Le Castellet, you may want to check out some of the restaurants that are a short walk away from Hotel & Spa du Castellet, including Restaurant Christophe Bacquié (0.0 km), Le San Felice (0.0 km), and Restaurant Le Pitlane (0.1 km).
If you’re looking for things to do, you can check out Le Circuit du Castellet (0.6 km), which is a popular attraction amongst tourists, and it is within walking distance.
At Hotel & Spa du Castellet, your comfort and satisfaction come first, and they look forward to welcoming you to Le Castellet.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Tennis court
Airport transportation
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Massage
Concierge
Currency exchange
Non-smoking hotel
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, French, Russian, Spanish and 1 more
Location
Full view
Contact
3001 route des Hauts du Camp Rn8, 83330 Le Castellet France
Name/address in local language
Getting there
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620Reviews4Q+A12Room tips
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This email below was addressed directly to the manager and after to Mme Bacquie directly. (sent August 12, 2020). We have not received any response and therfore decided to make this email public: Dear Madame Bacquie, I wanted to share with you my disappointing experience last Saturday at the Ephémère. I already took the liberty to contact one of your staff members on Sunday by phone ( i forgot his name Sorry about that) to let them know step by step our overall customer journey and the reason of my disapointement. When we arrived, we were placed at our Gazebo and waited there that someone took care of us. We waited around 15 min prior behind just acknowledge. I asked (i had to as i was still not proposed) for a menu and a drink list for the aperitif and i was told that there is no menu or drink list and i have to scan a QR code due to Covid 19. When I asked do you have a paper form of it i was told it is the concept so no paper form. I understand the hygiene concern but it took us some time to understand how it works and luckily we were already equipped with a QR code reader. Anyway, i wanted to have a bottle of rosé for aperitif and in the menu i only noticed one choice from Marocco. I mentionned that i would like to know if we could order something else and was abruptly told: this is THE CONCEPT. I kindly asked again if we could have other option from the bar and i received a yes but it will take sometime.... After an another 15 min, our maroccan Rosé arrived. The bottle was installed on a gueridon outside the Gazebo. The waiter open the bottle and served one round and left the bottle outside. We drank our wine and the other waitress ask us our choice on the menu. She briefly explain the Bento box concept and ask us what we want for the main course. I asked if they could do something for my 6 years old niece and she mentionned: " we do not do anything for kids and when you booked you should have been told so....". Again, i kindly suggested that we do not need a" Steak Frite" for the child but asked if they could do something more kid suitable. She proposed the main course "pintade with some semoule" and we said it will be fine. After she left, our glass were empty and i called the waiter for a refill. after 10 min waving at them, behing ackowledge by a nod of their head several times, we were still not served. I personnaly stand up and took the bottle to serve my family and was started to be irritated. We were served one tomatoes caramelised as an amuse bouche. The bento box arrived on a tray. 2 soup bowls: one with Ceviche, the other one with grilled peppers, 5 maki and 2 small balls with humus lentils and pita bread. I asked if we could have some plates as we were told. this is the CONCEPT. I said well we are 5 and even if the concept is for sharing i want some plates as we cannot eat together in one bowl..... After 5 min the plates arrived. We started to eat. The Ceviche and the grilled peppers were good. The Hummus was ok and the maki rice a disaster. The overall presentation was bad and without even a side garnish or anything pretty on it. I asked for an another bottle of rosé. it took an another 15 min and same story. Nobody to serve us the wine, staff giggling around a drinking in the open kitchen so i litterally took the ice bucket with the rosé on the table. The main course arrived. An another bitter disapointement. Both the pintade or the fish looks the same. just put disgrafully into a bowl. both the taste of the pintade or the fish was overwelmed by a heavy tomato sauce reduction. The dessert arrived- was better but again nothing wouahhhh. Same problem with the plates when i mentionned i am sorry that i cannot eat a genoise directly from a serving tray. we only wanted to go. I asked for the bill. an another 15 min and i went to see the waither and grab him by his shoulder for asking again and again. So our overall experience was really terrible.... I did not want to discuss directly with someone on site as we just wanted to go. I understand that you wanted to create something more casual with the Ephemere and a new concept a bit away from le San Felice ou Christophe Bacquie but your establishment is a 5 stars hotel and settings but the experience was truly not. The overall service was a real disaster. The food was far way from the promise " Chef Christophe Bacquié et son adjoint Fabien Ferré: Lobster roll, Buns coréens, Poke bowl... Savourez une cuisine originale et colorée!" I am sorry that i had to right this email to you but I was expected a lovely evening with my family and it was just the opposite. i am looking forward to receive your feedback.…
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Date of stay: August 2020
2 Helpful votes
Helpful
a long time customer of all restaurants since the opening , including the 3 stars Michelin , i have had countless memorable lunch & dinner , casual or gastronomical . Perfect places , if you don't venture into the Spa , independently managed ; while the place is nice and the treatment professional , the billing is not , and on two consecutive occasions we had unpleasant experiences ; At the contrary ,the Boutique is very well managed & welcoming . G.P. AUGIER
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Date of stay: July 2020
Location
Room Tip: SAN FELICE restaurant is a perfect match : view , quality and casual atmosphere
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Helpful
Response from Alexandra Bacquie Perbet, Directeur général at Hotel & Spa du Castellet
Responded Jul. 31, 2020
Dear Sir, Thank you for taken the time to share your recent experience at the Hôtel & Spa du Castellet. Be assured that our commitment is to provide you the greatest satisfaction and all the comments are essential for us to improve our services. We look forward the pleasure welcoming you in Provence. Yours sincerly Alexandra BACQUIE
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It is a magnificent hotel, beautiful bright room but too bad the television is not facing the bed but in a wardrobe located in a corner of the room, the indoor pool was cold at 20 degrees, the advantage is that there is no one in the pool and therefore the 10 seats were empty, 10 seats is little compared to the number of rooms, quality service, exceptional breakfast with lots of choice but very expensive, we keep a good memory
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Date of stay: November 2019
Rooms
Service
Sleep Quality
2 Helpful votes
Helpful
+1
We spent 3 nights in this hotel located near the race track of Le Castellet. As expected, service was excellent and we had an enjoyable stay. The Spa is nice and we had all our dinners at the San Felice and that was excellent too. In short, a real 5-star hotel.
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Date of stay: November 2019Trip type: Travelled as a couple
Helpful
Best Hotel by far in the provence region. Amazing location with fantastic views, nice spa and welness accomodation , great food , good service. This was the 2nd time I visited and I will be back for sure next year.
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Review collected in partnership with this hotel
Date of stay: September 2019Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$258 - US$399 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
du castellet hotel
LOCATION
FranceProvence-Alpes-Cote d'AzurVarLe Castellet
NUMBER OF ROOMS
41
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Claim Your Listing Frequently Asked Questions about Hotel & Spa du Castellet
Which popular attractions are close to Hotel & Spa du Castellet?
Nearby attractions include Confiserie Fouque (7.9 km), Le Castellet Village Médiéval (5.2 km), and OK Corral (4.8 km).
What are some of the property amenities at Hotel & Spa du Castellet?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel & Spa du Castellet?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel & Spa du Castellet?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hotel & Spa du Castellet?
Yes, free parking is available to guests.
What are some restaurants close to Hotel & Spa du Castellet?
Conveniently located restaurants include La Goguette, Restaurant Christophe Bacquie, and La Cauquière restaurant.
Are there opportunities to exercise at Hotel & Spa du Castellet?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel & Spa du Castellet have an airport shuttle?
Yes, Hotel & Spa du Castellet offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel & Spa du Castellet?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel & Spa du Castellet offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel & Spa du Castellet?
The staff speaks multiple languages, including English, Spanish, French, Italian, and Russian.