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Dunston Hall

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Dunston Hall
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2,276 Reviews from our TripAdvisor Community

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Showing 2,267: English reviews
essex uk
Reviewed 17 August 2015

From the outside the building looked incredible the drive up looked lovely, we were very excited. We booked a king room with dinner and breakfast. Upon arrival we saw there were a porters trolley so we asked for our luggage to be taken up to our room. The receptionist then proceeded to pick up our bags obviously we said no...

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Helpful?
3Thank caffcaff121
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear caffcaff121 Thank you for your review I was disappointed to read that you had a number of issues with your stay for which I sincerely apologise. Please be assured I will be passing your comments on to the management team as this was not up to the high standard we aim to portray at the hotel. The issues you...

Southampton, United Kingdom
Reviewed 17 August 2015

The Pool was a great place to relax and was surprised to find those small tiles coming off in abundance around one of the pillars and left there. The rest of my observations are about the Restaurant. I was staying at Dunston hall for a business trip but decided to take my family. I booked a table for Dinner and...

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Helpful?
1Thank Bernie R
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Bernie R Thank you for your review following your visit to the hotel. I was extremely disappointed to read that you and your friends had a number of issues when you dined in our Brasserie Restaurant for which I sincerely apologise. Please be assured your comments will be taken on board by the Food & Beverage management team so...

Sudbury, United Kingdom
Reviewed 17 August 2015

this is our second visit to this hotel,with its lovely setting.it looks lovely.but I am going to start with a negative,the rooms have still not been updated since we last stayed about 5 years ago,they really do need it!!! now.they were clean and tidy but have that tired worn out look.now to the good stuff,the staff on fri nite could,nt...

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Helpful?
Thank buckley1962
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear buckley1962 Thank you for your review following your visit to Dunston Hall. I was delighted to read that you had a thoroughly enjoyable stay and found the staff to be excellent. We have a very loyal team who work hard to ensure our guests are looked after and the love to see the feedback. Please be assured your comments...

Peterborough, United Kingdom
Reviewed 15 August 2015

I visited back In April and have been remiss in reviewing this place. My partner and I went for an overnight stay with dinner and breakfast included and had one of their pamper packages for their spa as well. It was very relaxing and I wished at the time that I had stayed for two nights. Our room was spacious...

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Helpful?
2Thank victhepope
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear victhepope Thank you for your review following your visit to Dunston Hall I was pleased to read that on the whole you and your partner enjoyed your visit. Please be assured your comments will be taken on board by the management team so we can address the issues you raised. As a hotel chain we are always looking at...

Preston, United Kingdom
Reviewed 13 August 2015

Sorry but I cannot recommend this hotel it needs major updating new bathrooms and furniture and the most serious concern is the smell of drains in the rooms this must be a health hazard it made me feel sick I had to close the door in the bathroom and open the bedroom window to get some air

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Helpful?
2Thank andrewcookie
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear andrewcookie Thank you for your review I was disappointed to read that you had a few issues with your stay and I sincerely apologise for these. Please be assured you comments have been taken on board by the management team. As a hotel chain we are always looking at ways to ensure the hotel moves forward and are in...

Thetford, United Kingdom
Reviewed 13 August 2015

I have visited Dunston Hall for a carvery on a Saturday and Sunday - the selection is superb on both days. The food is always nice and hot (sometimes not the case with a carvery), and the meal is always wonderfully filling. I am going again in a couple of weeks and I am really looking forward to it. The...

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Helpful?
1Thank Kelly S
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Kelly S Thank you for taking the time to review your recent visits to the Brasserie Restaurant at Dunston Hall. I was extremely pleased to read that you have thoroughly enjoyed dining in our Restaurant and found the food superb along with the service from Imogen. I am sure she will be thrilled to read your comments. We look...

Halstead, United Kingdom
Reviewed 13 August 2015

My husband & I stayed here for 1 night with the dinner package, a few weeks before our wedding as we wanted to get away to relax together. On driving up to the hotel, it looks very grand and it really is a beautiful building. Service was good on arrival, and we had booked the suite, which although was probably...

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Helpful?
Thank Emma R
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Emma R Thank you for your review following your stay at Dunston Hall. I was delighted to read that you and your husband enjoyed your stay finding the food beautiful and excellent value for money. Please be assured your comments with regards to the room and cocktails have been taken on board. We hope we have the opportunity to...

London, United Kingdom
Reviewed 13 August 2015

Went on a one night trip with dinner bed and breakfast and two rounds of golf, with a friend. The hall is a beautiful old house and my first impressions were that it was great. The staff was very friendly and upgraded us to a family room with two double beds. The room was fine, bar one or two little...

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Helpful?
Thank Comeuppance
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Comeuppance Thank you for taking the time to review your recent stay at Dunston. I was pleased to read that you and your friend enjoyed your stay bar a few niggles and that you found the staff very friendly. We have a very loyal team who work hard to ensure our guests are looked after. We look forward to...

Reviewed 13 August 2015 via mobile

Picturesque location but in easy reach of Norwich, the hotel was lovely, comfortable rooms, lots to do and helpful, friendly staff. The food was excellent. The hotel layout was a little confusing. We went with s group of friends some were there for golf and others for site seeing in Norwich. A good time was had by all.

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Helpful?
Thank Joan P
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Joan P Thank you for your review following your visit to Dunston with friends I was delighted to read that you all thoroughly enjoyed your stay finding the food excellent and the staff helpful and friendly. We have a very hard working team who love to read the feedback. On behalf of everyone at Dunston, we look forward to...

Reviewed 12 August 2015 via mobile

I stayed at dunston hall as a birthday pressant for my girlfriend. I have visited a few times before and always found the staff delightful and friendly and this time was no different. The check in staff were fantastic, checking people in fast and explaining everything from what was included, the room, and the facilities. All staff throughout the hotel...

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Helpful?
Thank Andrew H
Denis_McEvoy, Manager at Dunston Hall, responded to this review

Dear Andrew H Thank you for your review following your recent visit to Dunston Hall. I was delighted to read that you and your girlfriend had a thoroughly enjoyable stay and found the staff friendly, chatty and willing to help. We have a very loyal team here at the hotel who work hard to ensure our guests are looked after...

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Amenities

Highlights
  • Free Parking
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Dunston Hall

Address: Main Road, Stoke Holy Cross, Norwich NR14 8PQ, England (Formerly De Vere Dunston Hall)
Region: United Kingdom > England > East Anglia > Norfolk > Norwich > Stoke Holy Cross
Price Range: $110 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dunston Hall 4*
Number of rooms: 169
Reservation Options:
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Also Known As:
Dunston Hall De Vere Hotel Norwich
De Vere Dunston Hall Norwich
Dunston Hall Norwich
Dunston Hall Hotel
De Vere Dunston Hall Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Dunston Hall staff and other travellers.
10 questions
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Questions? Get answers from Dunston Hall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful room with four poster bed ”
 of 5 bubbles christinebassett21, 11 Jan 2017 | Read review
“We have never stayed there..just eaten in the Brasserie..”
 of 5 bubbles sandrasT9340DV, 9 Jan 2017 | Read review
“All rooms are good”
 of 5 bubbles EssexTansy, 3 Jan 2017 | Read review
“Avoid below stairs! You can hear everything going on in the rooms above and around you!”
 of 5 bubbles Chrisclearbrook, 2 Jan 2017 | Read review
“545 a long walk from reception,diners,bars etc.”
 of 5 bubbles 17meeee, 28 Dec 2016 | Read review
5 of 5
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