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Maqna Hotel

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132 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Krakow, Poland
Reviewed 6 days ago NEW

Pros: - Spacious, clean room. - Good, large mattress. - Perfect service, very helpful. - Good location of the hotel. - Good breakfast buffet. - This hotel is perfect for a stopover in your journey. Cons: - Swimming pool closes too early.

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Helpful?
Thank Indiana55
Reviewed 3 weeks ago via mobile

The one and only four star hotel in Gorontalo, other than pulo cinta, i stay for almost 3 days 2 night, its an average hotel because for 3 days im staying the air conditioner didnt work properly and its feels humid and hot in my room and since day one i complain the front office send the technician and didnt...

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Helpful?
Thank Mohamad Fahmi H
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mr Muhamad Fahmi H Warm Greetings from Hotel Maqna - Gorontalo Thank you for taking your time to share valuable experiences. We highly appreciate the compliment and your input in Maqna Hotel. We apologize for any inconvenience during your stay and discover some of the things that make you uncomfortable either of the air conditioner problematic or also with...

Reviewed 10 October 2016

We stayed one night in this hotel. The staff was very friendly but hardly spoke english. The room was okay. We booked a superior room, but they only gave us only 1 towel. The breakfast was quite stunning : there were all sorts of asian food avalaible and we enjoyed it! We tried to visit Gorontalo on foot, but there...

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Helpful?
Thank Aurélie M
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mrs Aurelie M Warm and greetings from Maqna hotel - Gorontalo Thank you for taking your time to share valuable experiences. We highly appreciate the compliment and input our hotel. We apologize to our staff that is still difficult to speak English and also the negligence of our staff who only gave one towel in your room. We have...

Jakarta Utara
Reviewed 3 September 2016 via mobile

i came here after iedul fitri. there was a meeting at that time on gorontalo. the hotel interconnected with a mall, so we could go shopping. the menu of a restaurant of the hotel is standard for four stars hotel. i prefered to come to thos hotel because the access of the hotel and because of the mall.

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Helpful?
Thank ramdansyah b
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Ramdansyah B Warm Greetings from Hotel Maqna - Gorontalo Thank you for taking the time to share your valuable experience with us. It is such an honor for us to get the comment and rating from you. We really appreciate your review and we apologize for the menu of our restaurant that not like your expectation. And we really...

New York City, New York
Reviewed 1 September 2016

We stayed at Maqna hotel for 3 nights in July 2016, as we waited for a ferry to go to the Togean islands. While the room are spacious and the hotel benefits of being located in the same building as a mall, we noted a number of meaningful issues. First, there is a clear lack of building and room maintenance:...

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Helpful?
Thank lamypi
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mr Iamypi Warm greetings from Hotel Maqna - Gorontalo I am very sorry and apologize for all the events that occurred during your stay at our hotel. Allow me to assure you that any shortcoming in our services during your visit has been submitted to any department concerned for further action. Thank you for taking the time to write...

Jakarta Pusat
Reviewed 18 August 2016 via mobile

Good rates with comfortable and clean room & bathroom, good breakfast and good location! It's located at the city centre, one area with the biggest mall in the town. It's made us (who's not familiar with the local food) easier to find resto for lunch/dinner or simply a cup of coffee. We also tried massage in one of massage place...

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Helpful?
Thank SisSiskey
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mrs SisSiskey Warmest greetings from Hotel Maqna - Gorontalo We are delighted that you had such a pleasant experience with us at Maqna Hotel Gorontalo. We are also extremely pleased to read that you find overall services and facilities meet your satisfaction. And thank you for your compliments on the clean rooms, good breakfast and good location. We hope...

Reviewed 21 July 2016 via mobile

Assuming you are staying one night, before or after catching the ferry to / from Togean Islands, this a perfectly good business style hotel. Clean, air conditioned, 24hr reception, restaurant is open most of the day, breakfast buffet is good, evening meals are a decent selection of Indonesian food. Reception can arrange a car to the airport though expensive at...

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Helpful?
Thank Stuart J
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mr Stuart J Warm greetings from Hotel Maqna - Gorontalo Thank you for your trust in choosing Maqna Hotel as your place to stay for visiting the city of Gorontalo. We also thank you for your willingness to give a positive review for our hotel on Trip Advisor. We are very grateful for your feedback for our hotel. And...

Jakarta, Indonesia
Reviewed 21 July 2016 via mobile

We enjoyed our stay at the hotel though we found some problems in our room. The wardrobe wouldn't shut properly, it even got stuck when we tried to fix it. The electric kettle was broken and when we asked for the new one, the staff didn't respond to our request right away..we needed hot water to make some tea for...

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Helpful?
Thank Saritondi
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mrs Saritondi Warm greetings from Hotel Maqna - Gorontalo I am very sorry and apologize for all the events that occurred during your stay at our hotel. Allow me to assure you that any shortcoming in our services during your visit has been submitted to any department concerned for further action. Thank you for taking the time to write...

Makassar, Indonesia
Reviewed 16 July 2016

The Best hotel in Gorontalo but still a lot room to Improve. The Location is good and connected with the Only Mall in Gorontalo. Easy to Find food and your daily needs. I even go the watch movies @ the night.

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Helpful?
Thank anatsir
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mr Anatsir Warm and greeting from Hotel Maqna - Gorontalo Thank you for taking the time to write a review and share your experiences during your stay. And thanks for the compliment and the feedback that you give. Regarding your thoughts, will be very valuable input for us for the future. Hope we can serve you back on another...

Vantaa, Finland
Reviewed 7 July 2016

Nothing bad to say about hotel or room. But their service need improve. First problem was with our laundry, we have to ask to collect them and same thing about returning. We have to ask that they bring those back to our room. Second problem was airport transport. We reserved that night before we left, and they promise that it...

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Helpful?
2Thank VilleVantaa
MAQNAHOTEL, General Manager at Maqna Hotel, responded to this review

Dear Mr Ville Vantaa Warm greetings from Hotel Maqna - Gorontalo I am very sorry and apologize for all the events that occurred during your stay at our hotel. Allow me to assure you that any shortcoming in our services during your visit has been submitted to any department concerned for further action. Thank you for taking the time to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
We’re located in the heart of Gorontalo City,direct access to Gorontalo MALL - the biggest shopping centre in town. The Magna Hotel by Prasanthi offers modern comfort in luxury; air-conditioned rooms, outdoor pool, Lotus restaurant, gym, Spa elevators, hotel transports and 4 conference rooms plus Grand Ballroom 1,000 pax. Free Wi-Fi is accessible throughout the building. Maqna Hotel is 8 km away from Krawang Crafts Centre, 3 km to ocean, 15 km away from Lombongo Waterfall. Djalaudin Airport is 29 km away from the property. Airport pick-up services are available at a charge. Appointed with warm lighting and fine bedding, each spacious room comes with seating area and 32” LCD cable TV. Other in-room comforts include a minibar, safety box, fridge, armoire, picture windows for beautiful views and natural lighting. Our elegant, en-suite bathroom comes with full shower amenities. Available 24-hour front desk service and concierge to assist with luggage. Guests can work out at the gym, or unwind with a relaxing massage. Perfect for leisure and professional travelers, the hotel offers a tour desk and business centre. Providing breakfast buffet daily, Lotus Restaurant serves a selection of Mediterranean and Continental delights. Guests can also dine in the comfort of their rooms. ... more   less 

Additional Information about Maqna Hotel

Address: Jalan Sultan Botutihe 88, Gorontalo, Indonesia
Region: Indonesia > Sulawesi > Gorontalo Province > Gorontalo
Price Range: $61 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maqna Hotel 3.5*
Number of rooms: 176
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Maqna Hotel staff and other travellers.
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Questions? Get answers from Maqna Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose with the mountain view.”
 of 5 bubbles zessif, 22 May 2016 | Read review
“choose the north south room it's cooler”
 of 5 bubbles AndikaR, 17 May 2016 | Read review
“Get upper level rooms for better city view”
 of 5 bubbles 421dwik, 25 Feb 2016 | Read review
“get room not close to elevators”
 of 5 bubbles go2a, 2 Dec 2015 | Read review
“better choose superior twins room than single room if you want to stay there with your family members. The price is same”
 of 5 bubbles hennysa, 4 Jul 2015 | Read review
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