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Grand Zuri Dumai

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133 Reviews from our TripAdvisor Community

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Showing 73: English reviews
Reviewed 1 week ago via mobile

Local people said it's the best hotel in town. The room is clean and cozy, though when I first come it smells a little bit funny. But all the staffs are very helpful and kind. They facilitate transportation from/to the airport and Pertamina office (as I have to do my business there). The swimming pool is nice. They have complete...

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Helpful?
Thank StephaniDwitya
Dumai, Indonesia
Reviewed 4 weeks ago via mobile

I'm living in this hotel for more than one year. The management and staff are always open to all suggestions from clients. As a long stay guess, they include some additional appliances over the standard in my room. They are also really helpful organizing activities and trips for the weekend. They are adapting the restaurant offer to suggestions for food...

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Helpful?
Thank CCS_Spain
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear CCS_spain, “Warmest Greeting From Hotel Grand Zuri Dumai “ Actually, Thank you very much for sharing your amazing experience during stay with us, as our long stay guest . We were very impressed to know with the perfect comments you give to through TripAdvisor. We always strive to provide a special treatment for our long stay guest like organized...

Singapore, Singapore
Reviewed 4 weeks ago

I have been in Dumai for a week on urgent business, I arrived at the hotel without a booking however the staff were able to make a plan to accommodate me. The Rooms are functional, clean and serviced daily, the bathroom is modern and is fitted with a spacious shower, not usually found in SE Asia. The Staff are great,...

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Thank Kenellam
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Kenellam “Warmest Greeting From Hotel Grand Zuri Dumai “ We are very happy to hear that you can get your room although you did'nt do reservation before and knowing that our staff can accomodate you in our hotel . Thank you for taking your time to describe your positive comments on TripAdvisor. Your good comments about our room, our...

Reviewed 13 December 2016

I spent 24 days at the Grand Zuri Dumai and the staff members really made my stay. They were gracious, warm, accomodating and remembering names. I appreciate how they responded to any requests and answered any questions. I would like to mention in particular: Sari who genuinely engaged me in conversation. The room was well-furnished, clean and comfortable. The housekeeping...

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Thank Diana P
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Diana P “Warmest Greeting From Hotel Grand Zuri Dumai “ On Behalf , we were very impressed with the perfect comments that you give to us at TripAdvisor. Thank you for taking your time to share the experience during living with Hotel Grand Zuri Dumai. We are very pleased to know that our staff as always remember your name...

Reviewed 3 December 2016 via mobile

One of the best hotels in Dumai. Best services and friendly staff. I will recommend this best hotel to all my family members, my friends and all of people who ask me which best hotel to stay during visiting Dumai city.

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1Thank Junaidi K
Grandzuridmi, General Manager at Grand Zuri Dumai, responded to this review

Dear Junaidi K "Warmest Greeting From Hotel Grand Zuri Dumai" On behalf of the management and all staff Hotel Grand Zuri Dumai , we would like to thank you for your nice review about our hotel and give five stars at TripAdvisor. We are very happy to know that you will recomended our hotel to your friend and family as...

Medan, Indonesia
Reviewed 30 November 2016 via mobile

this is by far the best hotel in the region. The hospitality and cleanliness is superb. The first choice for every one who is going to stay in dumai, pelintung or lubuk gaung. One of the thing i like is they provide transportation around dumai. So we are very convenient to look for seafood, durians and many other food.

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Thank wp0102
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Wp0102 "Warmest Greeting From Hotel Grand Zuri Dumai" On behalf of the management and all staff Hotel Grand Zuri Dumai , we would like to thank you for your nice review about our hotel and give five stars at TripAdvisor. We are very happy to know that you get best transportation to your company. Your good comments already informed...

Reviewed 24 November 2016

never making event and business traveler, satisfactory services, clean, the food is very tasty menu, friendly hotel employee, easy to reach and located in downtown dumai, happy and hopes to visit the grand zuri hotels again

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Thank Chairunisa H
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Chairunnisa H “Warmest Greeting From Hotel Grand Zuri Dumai “ Thank you very much to take your time for share good experience at TripAdvisor. We are very happy to know you have a good service from our hotel staff and hear that the food we provide are make you satisfied. This review has been shared with our team and...

Reviewed 23 November 2016

looking for strategic hotel in middle of the city, yes Grand Zuri is the only choice. clean , good services and friendly. I recommend to you this Hotel if i come back to dumai, i will choose grand zuri

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Thank Rat A
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Mr.Rat A "Warmest Greeting From Hotel Grand Zuri Dumai" On behalf of the management and all staff Hotel Grand Zuri Dumai , we would like to thank you for your nice review about our hotel and give five stars at TripAdvisor. We are very happy to know that you recomended our hotel for another person . Your good comments...

Reviewed 22 November 2016 via mobile

Nice place to relaxing our mind n body and have a moment an event (Family event , institution event). First choice to stay. Completed entertainment and sport (fitness, swimming pool, deliciosa eating all the menu)

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Thank sulistiyanto a
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Mr. Sulistianto A "Warmest Greeting From Hotel Grand Zuri Dumai " Thank you very much for taking your time to give five stars for our hotel at tripadvisor. Very happy to know that you are the satisfaction with our Hotel facilities as for your event or for relax your body. Enjoy our food and beverage that we provide for...

Dumai, Indonesia
Reviewed 22 November 2016

We always be given so much facility for our local Goverment event and meeting. We also appreciate for special room price for our Goverment guest. The meals and beverage so much delicious taste and also serve local food every day. thank you Grand Zuri Hotels Dumai..

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Thank fariedmufarizal
Grandzuridmi, Manajer Umum at Grand Zuri Dumai, responded to this review

Dear Mr. Fariedmufarizal "Warmest Greeting From Hotel Grand Zuri Dumai " We were very impressed with your amazing comments about our special treatment for our goverment guest . Thank you very much for taking your time to review about our hotel at Tripadvisor Very happy to know that you get a special price as a goverment , when get some...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Babysitting
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand Zuri Dumai

Address: Jl. Jend. Sudirman no. 88, Dumai 28812, Indonesia
Region: Indonesia > Sumatra > Riau Province > Dumai
Price Range: $60 - $76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Zuri Dumai 3.5*
Number of rooms: 109
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Grand Zuri Dumai staff and other travellers.
1 question
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Questions? Get answers from Grand Zuri Dumai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-smoking rooms are quite a hot pick. Be sure to book earlier if you are a non-smoker.”
 of 5 bubbles JasonL657, 20 Oct 2016 | Read review
“Every room was nice, super clean, and comfortable!”
 of 5 bubbles muhammadr492, 20 Sep 2016 | Read review
“The rooms not facing to Jenderal Sudirman Street are more silent,. The surrounding mosques is the only thing they can disturb you.”
 of 5 bubbles CCS_Spain, 10 Jun 2016 | Read review
“it is super excellent room”
 of 5 bubbles thinkgenius, 19 May 2016 | Read review
“the room was very clean and a good breakfast”
 of 5 bubbles rosetyonoh, 9 May 2016 | Read review
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