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Holiday Inn Reading West

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Traveller (90)
Room & Suite (35)
Dining (8)
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Overview
  • Excellent26%
  • Very good29%
  • Average27%
  • Poor9%
  • Terrible9%
Travellers talk about
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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All reviewsattending a weddinggood sizeroom was comfortable and cleancold meatsearly checkwould stay againstayed one nightplenty of parkingfollowing morningcooked breakfastfamily roomrestaurant staffnight's sleepinnsliamcolleaguemotorway
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1 - 5 of 292 reviews
Reviewed 3 weeks ago

Lovely large room with nice ensuite bath or shower. Had dinner and breakfast both meals were excellent, staff very friendly and helpful. Roomlovely and warm and quiet. Would recommend this hotel, very enjoyable stay. What made it so nice we were on a coach trip...More

Thank _nitaclarke1951
Hotel's Favourite
Reviewed 2 November 2017

I stay here for business regularly and always am greeted in a friendly and welcoming way by all of the staff. The standard of the meals in the dining room are better than a lot of restaurants. Rooms are very comfortable and always spotless. The...More

Review collected in partnership with this hotel
1  Thank Russea
Reviewed 4 weeks ago via mobile

Absolutely disgusted with this hotel It took £60 from my card on arrival I had booked three rooms for a family wedding Overnight stay Saturday 24th/25th Paid for the three rooms on the Sunday morning Got home to find they had not taken off the...More

Thank nanhughes2017
Response from GM R, General Manager at Holiday Inn Reading WestResponded 4 weeks ago

Dear nanhughes2017 Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. I would like to discuss like to...More

Reviewed 18 March 2018

My partner and I have just stayed here for 2 nights along with a party of 41 others on a National Holidays break to Cheltenham. To say our stay here was a disappointment would be an understatement , The room we stayed in was clean...More

Thank FrankieLeigh
Response from GM R, General Manager at Holiday Inn Reading WestResponded 5 weeks ago

Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and will be conducting a thorough investigation.

Reviewed 24 February 2018 via mobile

After visiting for a business conference I have no positives except the quality of the two ladies serving breakfast and lunch, and one of the women on reception. The bar staff did not seem suited to their roles and didn’t seem particularly enthused to be...More

2  Thank Sophie H
Response from IHGService, Guest Relations Manager at Holiday Inn Reading WestResponded 10 March 2018

Sophie H, Hello from Holiday Inn Reading - West, we appreciate your feedback. I'm glad that our breakfast and Reception personnel positively affected your overall experience. On the downside, I'm sorry to hear that our bar staff, and the quality of dinner served fell short...More

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Best Value Properties in Padworth, United Kingdom
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About
Amenities
Top amenities
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Tennis Court
Details
Price range
US$64 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$64 - US$202 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (90)
Room & Suite (35)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
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OBCLAN2
9 June 2016|
AnswerShow all 4 answers
Response from Phil J | Reviewed this property |
The hotel is 5 minutes walk from a railway station, take a train to Reading main station (10 minutes) and the use the Heathrow bus service from Reading Railway station (about 25 minutes).
0
Votes
Room Tips
"first floor"
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"Good size modern"
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"Had a smell of damp I’m afraid, otherwise the room was good and the bathroom was very good. It will be..."
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"food is great, stay in for dinner!"
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