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BEST WESTERN Derwent Manor

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BEST WESTERN Derwent Manor
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1,302 Reviews from our TripAdvisor Community

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Showing 1,297: English reviews
Chester-le-Street, United Kingdom
Reviewed 10 August 2015

This was our second stay at the Derwent Manor. Good points beautiful setting in fabulous country side with views to die for. The staff in all areas were amazing especially the lady who I think was the restaurant manager. We stayed through Easy breaks and was great price . As mentioned by others the hotel areas are dated. We had...

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Helpful?
Thank sylvia m
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us here at Derwent Manor, customer feedback is essential to our business so we can monitor and improve the services we offer to all of our guests. I was sorry to read that we did not fulfil your expectations on this visit, I have spoken to...

Cheltenham
Reviewed 6 August 2015

The hotel is situated in beautiful grounds. Our room was very comfortable and had a lovely view over the surrounding area. The restaurant was very good, particularly in the evening. I am not a fan of buffet breakfasts but those provided were well cooked.

Review collected in partnership with Best Western GB
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Thank Tony W
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay with us. I was very happy to read that you had "a pleasant stay" We loo forward to welcoming you to Derwent again in the near future. Kindest regards, Mr Keith Donkin Director Lime Leisure Ltd

Scotland
Reviewed 5 August 2015

Booked this at 48 hours notice through Easy- Breaks as Best Western site said there was no availability. Was less than £180 for 2 nights DBB so wasn't expecting that much as it's high season and most places available were much more expensive. Drove up the long driveway and realised that the hotel's position meant there were almost 360 degree...

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2Thank gladysScotland
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay with us. I was delighted to read that you had a "Great Break" I will pass all of your comments to the team and we look forward to welcoming you again in the near future. Kindest regards, Mr Keith Donkin Director Lime Leisure Ltd

Bolton, United Kingdom
Reviewed 2 August 2015

Review collected in partnership with Best Western GB
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Thank Vicky N
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Durham, United Kingdom
Reviewed 30 July 2015

This is our second stay at the Derwent Manor hotel and again it was a lovely experience. The hotel has undergone some refurbishment in the function rooms and toilets since our last stay and it is an excellent standard and looks lovely. We stayed for our anniversary in the Bridal Suite again this time on a dinner, bed and breakfast...

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Helpful?
Thank Janine G
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay with us for your wedding anniversary. We are delighted that you enjoyed your stay for the second year running. We look forward to welcoming you again soon so you can check the progress of our refurbishment, Kindest regards Mr Keith D Donkin Director Lime Leisure Ltd

Dunfermline, United Kingdom
Reviewed 28 July 2015

Spent three nights in the Derwent Manor Hotel on a Dinner Bed and Breakfast rate, which included a bottle of house wine. On arrival we were given a friendly welcome and were quickly checked-in to our room. Our was large and equipped with everything we needed for our short break. The room had lovely views across the countryside and the...

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Helpful?
Thank tommag
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay with us.I was delighted to read that you had such a great 3 day break with us. We look forward to seeing you again at our hotel once the refurbishment is completed and I am sure it will be "a little gem" Kindest regards Mr Keith Donkin Director Lime...

yorkshire
Reviewed 27 July 2015

Beware booking this hotel as your original room may be given to some one else we stayed in febuary this year and to be honest after a 2 hour drive up there we expected more, reception told us that we didnt have the room we booked, the manager told us that someone else had our room and we had been...

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3Thank simountain1
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your stay in February. As discussed with you at the time of your initial booking I am terribly sorry for the inconvenience that you encountered due to an overbooking of your requested room. I am pleased to write to that many of our rooms have now been refurbished as part of our...

Nortumberland, United Kingdom
Reviewed 27 July 2015

Excellent recent stay the the Derwent Manor hotel to celebrate our wedding annivsary. The staff really went the extra mile to make our expereince very special. Our room in the cottages was excellent, great decor and very large & comfortable bed. Thanks Derwent Manor, we will be back soon! The Murphy's

Review collected in partnership with Best Western GB
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Helpful?
Thank Denis M
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your view of your wedding anniversary stay. I was extremely happy to read that our team made it a memorable occasion for you. We look forward to seeing you again soon. Kindest regards Mr Keith Donkin Lime Leisure Ltd

newcastle
Reviewed 26 July 2015

We booked for 30 people to have the Sunday carvery, a family gathering to celebrate a few 'big' birthdays. Because of the size of our party, Ian, the restaurant manager put us in a lovely private room next to the restaurant, the tables set beautifully. As we were celebrating a number of birthdays, Ian made a gift of a selection...

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Helpful?
Thank mamose
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review regarding your family Sunday lunch at our hotel. I was absolutely delighted to learn that you all had such a wonderful experience, I will certainly pass your kind comments to Ian. We look forward to welcoming you to Derwent in the near future. Kindest regards, Mr Keith D Donkin Director Lime Leisure Ltd

Portsmouth, United Kingdom
Reviewed 23 July 2015

Lovely setting, however the walls are a bit thin so could hear the idiots above me throwing up into their toilet because they drank too much. The staff and food were excellent. There was work going on so hard to give it an excellent rating but very close

Review collected in partnership with Best Western GB
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1Thank Nick D
KEITH D, Director at BEST WESTERN Derwent Manor, responded to this review

Dear Guest Thank you for your review of your recent stay stay at Derwent Manor. I was sorry to read that our other guests caused some disruption to you. We look forward to welcoming you again to our hotel in the near future, Kindest regards Mr Keith D Donkin Director Lime Leisure Ltd

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Beautifully set in twenty acres of Northumberland countryside and overlooking the Derwent Valley, Derwent Manor offers the warmest of welcomes. With its country house ambiance, elegant decor and professional team, this is the ideal venue for business and leisure guests alike. Derwent Manor boasts 48 spacious en-suite bedrooms , doubles, double x doubles and suites many with stunning views over the Northumberland countryside. ... more   less 

Additional Information about BEST WESTERN Derwent Manor

Address: Allensford DH8 9BB, England
Region: United Kingdom > England > Northumberland > Allensford
Price Range: $112 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Derwent Manor 3*
Number of rooms: 47
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Also Known As:
Best Western Derwent Manor Hotel Allensford
Best Western Northumberland
Best Western Hotel Northumberland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Derwent Manor staff and other travellers.
4 questions
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Nottinghamshire, United Kingdom
Dunfermline, United Kingdom
3 months ago
Newcastle upon Tyne, United Kingdom

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Questions? Get answers from BEST WESTERN Derwent Manor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not facing the car park have the morning sun and open fields view”
 of 5 bubbles 735frankh, 6 Feb 2017 | Read review
“Room 117 has a Great view over the Countryside and Hills.”
 of 5 bubbles tcorleone4, 1 Feb 2017 | Read review
“rooms and suites to suit all”
 of 5 bubbles Lancsoul, 31 Jan 2017 | Read review
“Get there nice and early so you can use the gym and pool”
 of 5 bubbles E2369CNpault, 17 Jan 2017 | Read review
“iv always had a room with a veiw and good nights sleep”
 of 5 bubbles angelaaV9013WT, 17 Jan 2017 | Read review
5 of 5