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DoubleTree by Hilton Bristol South - Cadbury House

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Cadbury House Frost Hill, Congresbury BS49 5AD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (922)
Room & Suite (247)
Dining (62)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Bristol South - Cadbury House
Updated 20-07-21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
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Service
Value
Travellers' Choice
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre.
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Room & Suite (247)247
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Electric vehicle charging station
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount
3140Reviews30Q+A100Room tips
Traveller rating
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Popular mentions
Lucy wrote a review Apr. 2021
1 contribution
Has anyone Elsa having the same problem as us they are saying we can’t have the loft suite on the night of our wedding because it is booked out to someone Elsa and said they can offer us a different suit but not nice like the one we were given in our contract surely we take priority for that room as we are the ones that had spent 5 to 6 grand on our wedding and they can offer the other room to the people that don’t have a wedding and that are just staying the night.
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Date of stay: April 2021Trip type: Travelled on business
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded 4 weeks ago
Many thanks for your review Lucy, we understand our Sales Manager has been speaking with you regarding this. We are currently awaiting your response from our last correspondence.
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Georgia wrote a review Sep. 2020
Bournemouth, United Kingdom9 contributions15 helpful votes
Hotel's Favourite
After a dreadful drive up from Bournemouth, we arrived at about 9pm to a friendly receptionist who was quick to check us in, book us in for breakfast, tell us about using the spa facilities (we already had booked via the my wellness app) and give us all 3 warm delicious cookies! The room was large and clean with everything you needed! We ordered room service after we arrived in the room and it came quick and was really really tasty! We had breakfast all 3 mornings and was lovely! Really good coffee! Only downside was no toast but was explained why and it made perfect sense! We had dinner in the Italian restaurant in the club and was really yummy! As we were celebrating a birthday we chose to treat ourselves to a meal in the main restaurant - really tasty food! We ate so much food that we struggled to eat breakfast the next morning! Every member of staff were brilliant, especially the woman who was at dinner and breakfast (didn’t get her name) and the young ginger girl at dinner! As all of our holidays were cancelled for this year we wanted a nice, relaxing time away and that is exactly what we got! Every part of the hotel is beautiful and the spa facilities are great! Everything was really clean and plenty of hand sanitisers and covid signs! We will definitely be back next time we are in the area! Top tip - you can order tins of cookies and they are well worth it!
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Date of stay: September 2020Trip type: Travelled with family
3 Helpful votes
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded Sep. 21, 2020
Hi, Many thanks for your lovely review. So glad to hear that your stay was a good one and we hope to see you again soon. Thanks
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Matthew King wrote a review Mar. 2021
1 contribution
Be careful booking a wedding here, there not sticking to the original contract and making up policy’s to suit them. So if you sign a contract in there eyes bare in mind it’s binding to you but not to them. I would advice go somewhere else and if you have booked a wedding here and having the same treatment as us and their backing you into a corner. Don’t let them get away with it keep going. look at guidelines set by the CMA (Competition and Markets Authority) there guild lines will help if they have breached your contract just remember just because it states in the contract it’s non refundable does mean that’s fair trading so if they can’t deliver a service the non-refundable is void under breach of contract. hope this helps
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Date of stay: March 2021
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded Mar. 22, 2021
Hello, I am sorry to be reading your review and sorry that you feel that Cadbury House are not sticking to the original contract. Cadbury House are offering full flexibility to all our couples who are being affected by Covid-19. I believe our General Manager is in touch with you outlining many options available to yourselves.
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Calvin E wrote a review Feb. 2021
1 contribution
Any chance you guys could answer your phones? We are getting married in seven weeks today and you have left us in the dark??? Why? We understand that it must be chaotic there, but we have paid you in full. Disgusting
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Date of stay: February 2021Trip type: Travelled as a couple
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded Mar. 22, 2021
Good Afternoon, many thanks for your review, we are sorry for any delays, the team are taking a few days to respond to queries. We understand that the team are in touch and your wedding has now been moved.
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l_dalby wrote a review Dec. 2020
Croydon, United Kingdom398 contributions115 helpful votes
Stayed here for one night whilst on the way to visit some relatives. Our room, although a little tired around the edges was fine, the breakfast was good (ignoring the people who really don't get social distancing or the requirements around face masks) and the grounds were lovely, we enjoyed stalking some form of game bird down by the pond! We got a good rate due to the reduced demand, and at that price I'd stay again, but anything over £100 I'd think again.
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Date of stay: August 2020
Value
Rooms
Service
1 Helpful vote
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Response from Claire Jones, Sales at DoubleTree by Hilton Bristol South - Cadbury House
Responded Dec. 27, 2020
Many thanks for your recent review. We are continually working hard to always improve our property and any additional feedback on tired would be welcomed. With regards to facemask and social distancing, I can only assume you are not referring to staff as we have all been trained and its compulsory to adhere to these rules. We hope to see you again soon!
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PRICE RANGE
US$109 - US$170 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton bristol south - cadbury house hotel congresbury, cadbury hotel health
LOCATION
United KingdomEnglandSomersetCongresbury
NUMBER OF ROOMS
132
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Frequently Asked Questions about DoubleTree by Hilton Bristol South - Cadbury House
Which popular attractions are close to DoubleTree by Hilton Bristol South - Cadbury House?
Nearby attractions include North Somerset Bird of Prey Centre (0.5 km), Cadbury Garden Centre (0.7 km), and St. Mary the Virgin (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Bristol South - Cadbury House?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at DoubleTree by Hilton Bristol South - Cadbury House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, free parking is available to guests.
What are some restaurants close to DoubleTree by Hilton Bristol South - Cadbury House?
Conveniently located restaurants include Heather's coffee shop, The Star - Pub & Carvery, and That Coffee Place.
Are there opportunities to exercise at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Bristol South - Cadbury House?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Bristol South - Cadbury House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to DoubleTree by Hilton Bristol South - Cadbury House?
Many travellers enjoy visiting Clevedon Pier and Heritage Centre (7.7 km), Clevedon Court (6.6 km), and Clevedon Clock Tower (6.8 km).
Does DoubleTree by Hilton Bristol South - Cadbury House have any great views?
Yes, guests often enjoy the park view available here.
Is DoubleTree by Hilton Bristol South - Cadbury House accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.