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DoubleTree by Hilton Bristol South - Cadbury House

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2,330 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Bristol South - Cadbury House
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Showing 2,311: English reviews
West England
Reviewed 2 weeks ago

Very welcoming staff on reception. Our room was spacious, clean and nicely decorated. The bed was huge and extremely comfortable. The food was of a very high standard. We enjoyed a morning using the leisure facilities and will be returning. A very enjoyable stay at a reasonable price.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank lfg23
Management response:

Dear Guest, Thank you very much for your feedback. I am very pleased to hear of friendliness of my team and equally pleased that you found the hotel and its facilities extremely conformable. We look forward to welcoming you back in the near future. Kind Regards Mehmet

Bristol, United Kingdom
Reviewed 2 weeks ago

Stayed in a Hilton Honours room. It was ok but a little dated. A wonderful hotel & grounds from the outside. However the inside is not the same quality. Ordered some food & the wrong order was delivered twice? We were attending a wedding party. the party venue/room was right under the restaurant (downstairs)in the main bar. If you were...

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Helpful?
Thank andrewfoxon540
Management response:

Dear Guest. Thank you very much for you feedback. I am very sorry to hear of the shortcomings encountered for which please accept my apologies. Although, our hotel is relatively new but we are in the process of finalising a multi million pounds refurbishment of our bedrooms and public areas. I do hope this unfortunate experience hasn't permanently marred your...

London, United Kingdom
Reviewed 2 weeks ago

Pros; Dinner was amazing - ighly recommend the lamb dish, free wifi, check in guy was amazing - so personable and made me feel like I was the only guest!!!! Cons; No toilet roll and 50 minute wait for it to arrive (after a 3 hour journey) No tea bags or milk and a 30 minute wait for those to...

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Helpful?
Thank L1220
Management response:

Dear Guest, Thank you for taking the time and trouble share your experience on tripadvisor.com. I am very sorry to hear of the shortcomigns encounterd for which please accept my apologies. I have carefully noted your comments and will most certainly address them with my team. On a positive note, I am pleased to hear we managed to get some...

Warwick, United Kingdom
Reviewed 2 weeks ago

Cannot fault this hotel. Great facilities, great staff, very clean and modern and great value. We were there for a wedding but will definitely consider this hotel when down that way again. Have never stayed in a better Doubletree yet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ericdP3633SS
Management response:

Dear Guest, Thank you so much for your excellent review! I am privileged to hear that you have rated our hotel the best Doubletree yet! We look forward to welcoming you back soon. Kind Regards Mehmet

Belfast, United Kingdom
Reviewed 2 weeks ago

Wonderful in every detail. From the moment you arrive you are impressed. Wonderful spa with great facilities. The hotel room was excellent with wonderful views of the garden and the fountain. Friendly staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jonnyenvelope
Management response:

Dear Guest Thank you very much for an excellent review. I am delighted to hear you had an excellent stay with us! We look forward to welcoming you back very soon. Kind Regards Mehmet

Liverpool, United Kingdom
Reviewed 2 weeks ago

A lovely setting but very poor service. Towels had not been changed from previous guests. Only 1 bathrobe for a double room 1 body wash for 2 people, 1 face cloth and no slippers in a 4 star hotel, it beggars belief. Didn't top up teabags and milk on 2nd day. They changed our friends room so the wine was...

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Helpful?
1Thank stearl2016
Management response:

Dear Guest, Thank you for taking the time and trouble to post your feedback. I am very sorry to hear of the shortcomings encountered for which please accept my apologies. I have investigated your comments in some detail and have had meeting with my management team to discuss your concerns and prevent future repetition. I sincerely hope this unfortunate experience...

Bristol, United Kingdom
Reviewed 2 weeks ago

What was suppose to be a relaxing break and wanting to recharge the batteries turned into leaving more shattered that we arrived. Loud music till 3am. Staff did nothing to help. Room was nice, food was great, staff friendly. Room above wedding venue awful.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Amy D
Management response:

Dear Guest, Thank you for taking the time and trouble to share your experience on TripAdvisor.com. I am very sorry to hear of the shortcomings encountered for which please accept my apologies. We are a popular wedding venue and I regret that on this occasion we didn't allocate a quite room. I do hoe this unfortunate experience hasn't permanently marred...

Weston-super-Mare, United Kingdom
Reviewed 3 weeks ago via mobile

Attended here for a wedding. The building was nice. There were 2 other weddings going on at the same time. The food that was provided was very nice. Bar service in the lounge was efficient and the staff were helpful.

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Helpful?
Thank JM900912
Management response:

Dear Guest, Thank you for your kind feedback. I am delighted to hear you had a good time at our hotel. We look forward to welcoming you back. Kind Regards, Mehmet Kandemir

Bristol, United Kingdom
Reviewed 3 weeks ago

From check in to check out every thing was great. The room was tidy, clean and the bed was comfortable. I was able to use the fitness facility, The gym was amazing and being a technoy gym I was able to use my own Key from local gym. This gyms standards were very goo. The Swimming pool, relaxation room, steam...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank M9961NCbenjaminp
Management response:

Dear Guest, Thank you for your excellent review! I am thrilled to hear you had a great stay with us and we look forward to welcoming you back very soon. Kind Regards Mehmet Kandemir

Worcester, United Kingdom
Reviewed 3 weeks ago

Very nice, we received a lovely warm cookie upon arrival which was a nice treat. We loved having use of spa facilities. The Marco Pierre White restaurant was great and service was good, we didn't have breakfast because it seemed pricey for what it was. GreT advantages as a Hilton honours member with the wifi and late checkout and easy...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Genevieve M
Management response:

Dear Guest, Thank you for taking the time and trouble to share your experience on tripadvisro.com. I am very pleased to read that you had an excellent stay with us. I have carefully noted your comments about breakfast price. We look forward to welcoming you back soon. Kind Regards, Mehmet Kandemir

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre. ... more   less 

Additional Information about DoubleTree by Hilton Bristol South - Cadbury House

Address: Cadbury House Frost Hill, Congresbury BS49 5AD, England
Region: United Kingdom > England > Somerset > Congresbury
Price Range: $123 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Bristol South - Cadbury House 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Doubletree By Hilton Bristol South - Cadbury House Hotel Congresbury
Cadbury Hotel Health
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Bristol South - Cadbury House staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Bristol South - Cadbury House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a larger room option, the King Family Guestroom was quite small.”
 of 5 bubbles ZPWales, 20 Mar 2017 | Read review
“Bring a curtain for the bathroom.”
 of 5 bubbles 495patt, 10 Mar 2017 | Read review
“Front of hotel has best views”
 of 5 bubbles N1548CCterrys, 10 Mar 2017 | Read review
“Numbers 031 to 037 are decent rooms. Leave by the entrance to the car park on this floor & walk the short distance to reception.”
 of 5 bubbles andrewfoxon540, 9 Mar 2017 | Read review
“Ok if you need a quick stay but don't expect too much”
 of 5 bubbles LucyB908, 19 Feb 2017 | Read review
5 of 5