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Suansawan Resort Chiang Mai

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Suansawan Resort Chiang Mai
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197 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Subang Jaya, Malaysia
Reviewed 26 August 2013

Generally the hotel is nice.. Clean overall.. But the housekeeping doesn't clean up the room hotel standard.. Entire stay my room sink and floor wasn't swept.. We never tried the hotel food! Please set your alarm even after asking for wake up call or else you will miss the flight.. Staffs are nice but can be a little trouble when...

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Helpful?
Thank Jini1108
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

I apologise that you found our housekeeping did not meet your expectations. I was surprised because we have put a lot of effort into improvements and both internal and external audits have found a improvement in quality. I therefore interviewed the staff who looked after your room. They said that in order not to disturb you unduly on a day...

Australia
Reviewed 23 August 2013

My husband and I stayed here for a week and we did enjoy the tranquility and quietness, having the pools basically to ourselves was lovely as there was only one or two other guests at the time we were there. Our room was gorgeous, the huge jacuzzi was a very nice touch except it took a long time to fill...

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1Thank Tanya B
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you for your review, I am pleased that you enjoyed your stay with us. i note your comments regarding the restaurant. The swimming pool problem was actually actioned within an hour, it just took time to have an effect, but the problem should not have occurred.

Plettenberg Bay
Reviewed 17 August 2013

Lovely resort hotel, clean comfortable and best of all the small things, like slippers, gown and something you seldom see a DvD player in the room, then all the stuff you would expect, kettle, umbrella's pools towels really fantastic value for money. We never ate here so cant comment on that. We made use of the large swimming pool and...

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1Thank Magweba
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you for your review, I am very pleased that you enjoyed your stay. It is very gratifying to receive such reviews, they are appreciated.

Bern, Switzerland
Reviewed 6 August 2013

We are leaving this morning, have stayed one week in the resort near the national park, for family activities good locations, we have been busy everyday. We have booked 2 deluxe rooms. 600 bht one way to go in taxi to city center. Restaurant is ok but never serves the same way from a day to another. Breakfast more then...

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4Thank Erick C
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

I am sorry that you had problems with your hot water. I know that an engineer went to repair it twice, but we did not know that the problem had continued. We will re-look at or procedures to prevent recurrence. I can assure you that the swimming pool is cleaned every day at 7am. It is wet season and windfall...

Phuket, Phuket, Thailand
Reviewed 7 June 2013

was the one of very nice trip of mine, the place so peace and calm , was there on November and we did Yee Peng for Loy kratong Festival, such very great night I really love it, had so much fun with the groups and my kid there ... even just stayed only 1 night but hope someday will get...

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Helpful?
Thank Watinee_13
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you so much for your review, we really do appreciate it. We are very happy that you enjoyed your stay and we hope to see you again.

Amsterdam, The Netherlands
Reviewed 13 May 2013

We had a great time in this hotel. We enjoyed our time here. The area is central to many attractions. And it was easy to plan trips from here because everything (accept the city) was very near. The staff was professional and very friendly. The resort is beautiful and the hotel rooms are spacious. The food was delicious also for...

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2Thank Amsterdam1211
Peter B, Manager at Suansawan Resort Chiang Mai, responded to this review

Thank you for your kind review. I am so pleased that you and your family enjoyed your stay with us.

Hawley Beach, Australia
Reviewed 9 May 2013

We spent 6 nights in the resort and we felt like living in the beautiful botanical garden. We had a lot of fun in the swimming pools, sauna, fitness club, swan-like boats, bicycles, playground, watching DVDs selected from a nice hotel collection and walking around the park. We admired the mountain views, feeling so happy and relaxed. The hotel staff...

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Helpful?
Thank Peter H
Peter B, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you so much for your wonderful review. We all enjoyed having you stay with us and it is so good to hear that you enjoyed it so much. Thank you for choosing Away Suansawan Chiang Mai.

Wisconsin
Reviewed 3 April 2013

We stayed here as part of a vacation package, and we were very happy with the choice. Yes, you are away from the central part of Chiang Mai, but it was an easy taxi ride into town. We had a family villa with 2 rooms, separated by doors, which was very nice. We had no problems with ants or other...

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Thank cheeseheads92
bluweyze, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you for your lovely review. I am so pleased that you and your family enjoyed your stay and that the staff looked after you. I will ensure the wobbly sink is repaired. We hope to see you back sometime

Jomtien Beach, Thailand
Reviewed 26 March 2013

I chose this resort because I was looking for a stress relief break from coping with the tourist choked coastal area, where as a retired Ex-Pat I live several hours from Bangkok. After several days of letting the serene beauty of the very large "Away Resort" grounds sink into me, I found myself taking involuntary deep breaths and letting them...

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1Thank Raymond N
bluweyze, Owner at Suansawan Resort Chiang Mai, responded to this review

Thank you for your review. I am very pleased that you enjoyed your stay and we hope to see you in the tranquil Maerim Valley again

Los Angeles, California
Reviewed 9 March 2013

I would give 2.5 stars if I could. Mainly because the overall friendliness of the staff was wonderful. We booked a Family-Vacation-Villa which was actually just 2 adjoining rooms (more or less) for 3 nights. The 2 villa rooms were separated by doors requiring different room keys. We stayed in rooms 15 & 16. Room 15 was the room with...

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Helpful?
1Thank marriedtothewater
bluweyze, Owner at Suansawan Resort Chiang Mai, responded to this review

The rooms that you occupied are not family rooms. Your booking asked for 2 king beds and my staff gave you 2 adjoining rooms with this set-up. They would have been more advised to discuss your requirements upon check-in and I apologise for that as well as the instances of ants in your room. Our fitness room had all of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
It is a relaxing, boutique, garden resort situated in the beautiful and tranquil Maerim Valley, a 30 minute drive from Chiang Mai International Airport and in the centre of the wide range of Chiang Mai's attractions. Offering a full range of recreational activities the facilities include two swimming pools, a beautiful Thai spa, a fitness centre, a sauna, and a lakeside relaxation sala with library These facilities are surrounded by the finest relaxation environment and nature. The resort features 47 understated rooms & villas in huge sub-tropical surroundings with approximately 1,000 trees, an impressive lake, 3 fishponds and many garden areas with relaxing garden salas. ... more   less 

Additional Information about Suansawan Resort Chiang Mai

Address: 43/1 Moo 6, Mae Rim-Samoeng Road | Maeram Subdistrict, Mae Rim 50180, Thailand (Formerly Away Suansawan Chiang Mai)
Region: Thailand > Chiang Mai Province > Mae Rim
Price Range: $44 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Suansawan Resort Chiang Mai 4*
Number of rooms: 50
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Also Known As:
Away Suansawan Centara Boutique Collection Hotel Mae Rim
Suansawan Resort Chiang Mai Chiang Mai Province, Thailand
Hotel Style:
#1 Best Value Hotel in Mae Rim
#4 Luxury Hotel in Mae Rim
#5 Spa Hotel in Mae Rim
#5 Top resorts Hotel in Mae Rim
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Questions & Answers

Here's what travellers have asked, with answers from Suansawan Resort Chiang Mai staff and other travellers.
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Questions? Get answers from Suansawan Resort Chiang Mai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are stand alone villas and very quiet”
24Maubeuge, 18 Apr 2017 | Read review
“The room on the lake is the best:)”
Elena_Starchenko, 31 Jan 2017 | Read review
“Villas are great”
apinadell, 31 Aug 2016 | Read review
“....Delux Suite Lakeside!!....They are heavenly!”
meritengstrom, 22 Mar 2016 | Read review
“New rooms have quiet air-condition. AC in old rooms are noisy, though location of old rooms are more beautiful.”
Vibhoda, 12 Mar 2016 | Read review
5 of 5