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RedLevel at Gran Melia Palacio de Isora

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Traveller (1149)
Room & Suite (292)
Pool & Beach (243)
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent80%
  • Very good13%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“red level”(544 reviews)
“the main hotel”(73 reviews)
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What's included
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
5 Star Hotel
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five...
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Location and contact
Calle La Costa, S/N, 38686 Alcala, Guia de Isora, Tenerife, Spain
Hotel website
31.4 km to Sur Reina Sofia Airport
32 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,376)
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29
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All reviewsred levelthe main hotelterrace restauranttapasluxury packageliquid loungechateaubriandclarins toiletriesduo fine diningboutique hotelbutler servicecold towelspillow menucocktail hourfruit kebabsnespresso machinewhirlpool bath
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1 - 5 of 775 reviews
Reviewed 2 days ago via mobile

Let’s be honest you can holiday in Tenerife much cheaper. But price is what you pay and value is what you get. The Red Level is great value: I have stayed in Western European standard 5 star hotels and this easily compares in quality. The...More

Thank AndyIreland2015
Hotel's Favourite
Reviewed April 23, 2018 via mobile

Red level is a beautiful hotel for adults. My wife and I decided to up grade to a villa after seeing the room we originally booked. It was lovely but not the room we expected. The villa is stunning. A lot more expensive but having...More

1  Thank Lipoy
Response from Beatriz_AVI, Red Level Director at RedLevel at Gran Melia Palacio de IsoraResponded May 8, 2018

Dear guest Lipoy. Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal....More

Reviewed 3 days ago

My fiance and I stayed here for 8 nights, we've had an amazing time and the staff are very attentive! We booked the Garden View room, which was perfectly fine as we were hardly in the room as we explored the surrounding town. If I...More

1  Thank Jesal P
A TripAdvisor Member
117
Reviewed 3 days ago via mobile

Everything was amazing. Staff are so friendly and helpful that welcome us very well in our check in. The in Room jacuzzi service was so mesmerizing. The restaurants were good but not a big wow. The fantastic view of ocean and very nice pool and...More

Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

If I could put four and a half stars that’d be more accurate. Everything about the RedLevel area really is truly 5*. The level of friendly service and the professionalism of the staff, the rooms, the RedLevel pool area were all absolutely brilliant and geared...More

2  Thank parlow
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Beachfront
Free High Speed Internet (WiFi)
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$234 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$234 - US$458 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1149)
Room & Suite (292)
Pool & Beach (243)
Dining (114)
Family and Play Areas (13)
Questions & Answers
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398ronnie
July 15, 2018|
AnswerShow all 2 answers
Response from NightOwl1968 | Reviewed this property |
Hi. It does not include drinks but if you’re clever you can cover off a fair bit ;) Breakfast has champagne. There is an exclusive red level happy hour at 5 or 6pm (?) in the adults only section and there is help yourself... More
0
Votes
foxtrot0503
May 12, 2018|
Answer
Response from LondonKeen_to_travel | Reviewed this property |
When you automatically book with red level, you get "luxury", so need need to make a different booking. Luxury means you get additional restuarants in your booking for "free", nami, Duo fine dining, duo tapas and red level... More
0
Votes
foxtrot0503
May 12, 2018|
AnswerShow all 3 answers
Response from Sue K | Reviewed this property |
We went half board luxury which is essentially half board. I would definitely stay red level. Didn’t need much for lunch as nibbles available free most of the day
1
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Room Tips
"Best views, garden room"
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"All rooms are great"
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"I would definitely only book half board or even B&B."
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"High floor sea view rooms are lovely !! Suites are spacious and great for families as 3 rooms 2 bathrooms and..."
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