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RedLevel at Gran Melia Palacio de Isora

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RedLevel at Gran Melia Palacio de Isora
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803 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 449: English reviews
Reviewed 25 September 2016 via mobile

Loved this place from the moment we arrived. Will definitely be visiting again. Let's hope standards are maintained. Looks lush, clarins toiletries. Ate at two restaurants, the tepanaki was fab! Drinks and nibbles provided, although when talking to regular guests they said the cut back in canapés and drinks compared to previous years will stop them coming back.

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Helpful?
Thank Mita P
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts to provide...

Edinburgh, United Kingdom
Reviewed 25 September 2016

We had a lovely relaxing holiday in this beautiful hotel. The Red Level for adults only was great for a quiet and tranquil rest in beautiful surroundings. The staff in general were excellent and very attentive. The only thing that consistently happened, was lack of service during breakfast in the liquid garden. We unfortunately we're not offered tea or coffee...

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Helpful?
1Thank YELSELB
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are delighted to know that you enjoyed a pleasant stay with us, since we strive day by day...

Manchester, United Kingdom
Reviewed 25 September 2016

What a wonderful, relaxing, luxurious destination! If you want a special holiday where you are pampered by friendless attentive staff, and your budget isn't too much of a worry, this is the place for you. The restaurants are a bit overpriced, but with wonderful bars and restaurants available locally this is not a problem. This was our second visit, and...

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Helpful?
1Thank 1ancra1g
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our service, so each of our...

London, United Kingdom
Reviewed 25 September 2016 via mobile

So, this place is bizarre. It's like two separate hotels. We stayed in the red level section. It's about 100 rooms out just under 600 in total and is amazing. Perfect in fact. Amazing staff. Amazing facilities. The outdoor breakfast area reminds me of being on holiday in the Maldives (unbelievable food, beautiful views, all lovely international guests, lovely staff,...

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Helpful?
3Thank EdwardsJ734
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We regret if your stay with us did not meet your expectations completely, although we appreciate your compliments on our Red Level facilities and breakfast at Liquid Garden. I have already forwarded your comments to our area supervisors in order...

Alton, United Kingdom
Reviewed 22 September 2016 via mobile

What a wonderful week we spent at this fabulous resort. Admittedly, the weather had a lot to do with it but the Red Level was stunning! The welcome we got was very professional and everything we had to look forward to for the week was explained in detail by lovely Jessica. The deluxe room we had was lovely with great...

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Helpful?
Thank loricol
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

London, United Kingdom
Reviewed 21 September 2016

The best experience ever. From when I arrived to when I checked out I received a top level service and hospitality. Red level exceeded my expectation and I'm already planning on booking for next year.

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Thank MrLondon2016
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. We are looking forward to welcoming you next year. Kind regards, Paula Forero Red Level Director

Reviewed 20 September 2016

We stayed for 14 nights at the RedLevel area. All the staff were very friendly. We especially got to know Rui, Olli and Muhammad from the Liquid Garden. But also Monica, Rebecca, Julio, and Guillerme in the reception/butler service were very friendly all along. And Alex prepared the best jacuzzi for us on our anniversary. It's a very relaxing environment...

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Helpful?
Thank Daniel P
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Daniel P, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts...

Chesterfield, United Kingdom
Reviewed 20 September 2016

Super hotel, our second visit. Red Level Experience takes this hotel beyond a 5* Hotel & Resort If you are thinking 5* then this needs to be top of your bucket list. Friendly staff, nothing is a problem, bali bed experience by the pool superb. Thanks Palaico de Isora

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Thank cmcnulty258
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our staff, as well as our facilities have exceeded your expectations...

Glasgow, United Kingdom
Reviewed 20 September 2016

First visit to this hotel. We were in Red Level & had a full front facing ocean view room on the 4th floor. The room was spacious, clean & serviced twice a day. The balcony had a whirlpool bath tub, 2 chairs & a small table, a sunbed would have been a good addition. The adult only pool never felt...

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Helpful?
Thank Billie050
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our rooms, as well as our facilities have exceeded your expectations...

London, United Kingdom
Reviewed 18 September 2016

We had a very, very good stay at the Gran Melia RedLevel. We booked the week after the school holidays had ended, so the hotel was a bit quieter. The redlevel section of the hotel was very good. The rooms were spacious (the bed was wider than it was long) and very well kept. We had a good sized balcony...

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1Thank MiniBarlow
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $436 - $942 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
81 questions
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, ask for a room with a sea view.”
 of 5 bubbles 942craiga, 1 Dec 2016 | Read review
“Definitely a sea view and if you like the idea of watching a sunset in the Jacuzzi, it's worth the extra!”
 of 5 bubbles Lyndon_and_Jodie, 21 Nov 2016 | Read review
“If you choose Red Level, the room you stay in will be very tastefully, furnished.”
 of 5 bubbles eileeno649, 17 Nov 2016 | Read review
“Ocean view or partial ocean view rooms are worth it (also quieter)”
 of 5 bubbles YLLO7634, 14 Nov 2016 | Read review
“Book all your restaurants on the first day to avoid disappointment”
 of 5 bubbles munsy_uk, 9 Nov 2016 | Read review
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