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RedLevel at Gran Melia Palacio de Isora

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RedLevel at Gran Melia Palacio de Isora
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807 Reviews from our TripAdvisor Community

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There are newer reviews for RedLevel at Gran Melia Palacio de Isora
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Showing 453: English reviews
Reviewed 20 September 2016

We stayed for 14 nights at the RedLevel area. All the staff were very friendly. We especially got to know Rui, Olli and Muhammad from the Liquid Garden. But also Monica, Rebecca, Julio, and Guillerme in the reception/butler service were very friendly all along. And Alex prepared the best jacuzzi for us on our anniversary. It's a very relaxing environment...

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Helpful?
Thank Daniel P
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Daniel P, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great motivator to our team. It shows them that their passion and efforts...

Chesterfield, United Kingdom
Reviewed 20 September 2016

Super hotel, our second visit. Red Level Experience takes this hotel beyond a 5* Hotel & Resort If you are thinking 5* then this needs to be top of your bucket list. Friendly staff, nothing is a problem, bali bed experience by the pool superb. Thanks Palaico de Isora

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Helpful?
Thank cmcnulty258
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our staff, as well as our facilities have exceeded your expectations...

Glasgow, United Kingdom
Reviewed 20 September 2016

First visit to this hotel. We were in Red Level & had a full front facing ocean view room on the 4th floor. The room was spacious, clean & serviced twice a day. The balcony had a whirlpool bath tub, 2 chairs & a small table, a sunbed would have been a good addition. The adult only pool never felt...

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Helpful?
Thank Billie050
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our rooms, as well as our facilities have exceeded your expectations...

London, United Kingdom
Reviewed 18 September 2016

We had a very, very good stay at the Gran Melia RedLevel. We booked the week after the school holidays had ended, so the hotel was a bit quieter. The redlevel section of the hotel was very good. The rooms were spacious (the bed was wider than it was long) and very well kept. We had a good sized balcony...

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1Thank MiniBarlow
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities, created for...

Wolverhampton, United Kingdom
Reviewed 14 September 2016

We had an amazing holiday helped by the upgrade to red level,. All the staff were so friendly and efficient there to make your holiday a special experience. We would not hesitate to recommend this hotel and hope to return . Thank you Gran Melia

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1Thank jayne1766
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Firstly thank you for choosing Red Level at Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with great experiences so we truly appreciate your compliments on staff's friendliness. We...

Puerto de la Cruz, Spain
Reviewed 13 September 2016

We stayed in the Red Level area which provides with great ambiance and design by the sea; exclusive, heated swimming pool; in-terrasse buffet with marvelous views, and evening aperitif. Confy beds and chaisselongs and Jacuzzi in private terrasse in our room. Balinese beds-cum-sparkling wine to rent in the well kept garden. Extra nice and welcoming personnel for an untroubled sojourn....

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Thank 2Mer993
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear guest, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our guests to...

London, United Kingdom
Reviewed 12 September 2016

Stayed here in early September as a couple and we were completely swept off our feet by this hotel. Check in was a seamless experience, arriving relatively late we were immediately shown to the free bar and canapes on the Red Level terrace, with the most incredible views of the sea. We must have spent half our holiday on this...

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Helpful?
1Thank Joe R
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Joe R, Thank you for selecting Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife as well as for sharing your review. It is heartily a pleasure to know that you have enjoyed a relaxing and memorable stay. We are very glad to know that our staff's service as well as our facilities have...

De Meern, The Netherlands
Reviewed 11 September 2016 via mobile

We spent or baby boom vacation for 10 days in this hotel. We spent 5500 euro for a room with jacuzzi and terrace. We have not slept for one day due to sounds of the elevator, people upstairs and people next to us. All very noisy. Beds are really hard. And when you are pregnant this is terrible, cheap box...

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Helpful?
2Thank Rishma D
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Rishma D, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday at Tenerife and for writing such a thorough review about your stay with us. We regret if your stay at our resort did not meet your expectations and you may rest assured that I have already forwarded your comments to the corresponding...

Lincoln, United Kingdom
Reviewed 9 September 2016

After reading the excellent reviews about red level at the Gran Melia we were very excited to try this for ourselves. In many ways it didn't disappoint - the biggest asset are definitely the staff who really do everything they can to make sure your holiday is all you could wish for. There were a few disappointments however. We felt...

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Thank Julie E
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Ms. Julie E, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay, as our guests’ satisfaction is our most important goal. We...

Dublin, Ireland
Reviewed 8 September 2016

This was our third time at this property and we absolutely love it. The team, the facilities, the restaurants and most importantly the service are all exceptional. We are always made feel so welcome. In particular we would like to mention Mario and Guilherme from the reception team, Marco and Aaron from the Terrace restaurant and Lorenzo, David, Mohammed and...

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Helpful?
1Thank Jamie M
Paula F, Red Level Director at RedLevel at Gran Melia Palacio de Isora, responded to this review

Dear Mr. Jamie M, Thank you for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you have appreciated our exclusive facilities created for each of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Magnificent Oceanfront hotel, for adults only, with spectacular views of the island La Gomera. RedLevel at Gran Melia Palacio de Isora is perfectly integrated in the South west coast of Tenerife, in the fishing village Alcala. A beautiful unspoiled area at the foot of Mount Teide, five minutes by car from the Los Gigantes cliffs. While its glorious design combines to perfection the elements sea, earth and air, the hotel sets new standards for luxury, in order to satisfy the most demanding travellers searching for a truly unforgettable experience. ... more   less 

Additional Information about RedLevel at Gran Melia Palacio de Isora

Address: Calle La Costa s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $432 - $971 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RedLevel at Gran Melia Palacio de Isora 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
RedLevel At Gran Melia Palacio De Isora Guia De Isora, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from RedLevel at Gran Melia Palacio de Isora staff and other travellers.
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Questions? Get answers from RedLevel at Gran Melia Palacio de Isora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms with ocean view”
 of 5 bubbles manfrm, 9 Dec 2016 | Read review
“If you can, ask for a room with a sea view.”
 of 5 bubbles 942craiga, 1 Dec 2016 | Read review
“Definitely a sea view and if you like the idea of watching a sunset in the Jacuzzi, it's worth the extra!”
 of 5 bubbles Lyndon_and_Jodie, 21 Nov 2016 | Read review
“If you choose Red Level, the room you stay in will be very tastefully, furnished.”
 of 5 bubbles eileeno649, 17 Nov 2016 | Read review
“Ocean view or partial ocean view rooms are worth it (also quieter)”
 of 5 bubbles YLLO7634, 14 Nov 2016 | Read review
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