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Gran Melia Palacio de Isora Resort & Spa

CancelonUS$194*
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Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$206*
US$194*
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US$205*
US$205*
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Gran Melia Palacio de Isora Resort & Spa
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6,612 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,970: English reviews
Bristol, United Kingdom
Reviewed 11 June 2016

This hotel is all bells and whistles, built in 2008 it is very glitzy, lots of marble, sparkle and stunning artwork and gardens. It has several categories, Red Level (top of the bill) Club Melia, Sensatori and other tour operators and a conference centre. With 600 rooms there are eight restaurants, seven bars, five swimming pools (including an infinity pool,...

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Helpful?
2Thank gillian h
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Gillian H, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In addition, we are glad to know that you appreciated our rooms and facilities,...

London, United Kingdom
Reviewed 10 June 2016

Another fantastic stay in red level Staff as always couldn't do enough This is our 9th visit and we will be going back later in the year. Tha quality and attention to detail is second to none, feel relaxed and refreshed.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank karlp939
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our resort for the 9th time for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. Our Red Level team is glad to know that you have appreciated...

london
Reviewed 8 June 2016

This hotel is fantastic for couples and families alike. It offers everything you could possibly need in a beautiful setting with great facilities. A big pull is the lagoon pool which is gorgeous. I would recommend going B&B though or at least half board as although the restaurants in the resort are lovely they are expensive and the local town...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank clairedP5609RT
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are truly delighted to know that you have enjoyed our facilities created for each of our guests to find their made-to-measure experience. In addition it is a great pleasure to read the you have appreciated our facilities...

Somerset
Reviewed 8 June 2016

We recently stayed as a family of 4, our youngest daughter only being 7 months old. To avoid her overbearing we booked the nursery for 7 afternoon sessions. What an amazing facility this is, Rosie and her team are incredible. Everything with the hotel was perfect and we will return in August

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Helpful?
Thank LisaM14
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us and we truly appreciate each of your compliments regarding the nursery. You...

Cumbria, United Kingdom
Reviewed 7 June 2016

This was our first experience of a Sensatori and overall the hotel was great. The first impression as you enter the hotel was WOW and the smell was lovely, and staff very welcoming. We had paid to upgrade to the silver beverage package to make it "all inclusive" I would recommend this to travellers, as the drinks are expensive if...

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Helpful?
2Thank w00dsy86
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, First of all, thank you for taking a bit of your time to share such a positive review about your recent stay at Gran Meliá Palacio de Isora. We are truly delighted to know that you have enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. Also we genuinely appreciate your compliments...

Jerusalem, Israel
Reviewed 7 June 2016 via mobile

The best hotel I have ever been to. Huge lobby and public areas. The rooms are very large, clean, and well furnished. Breakfast is amazing, and dinner is expensive but great too. There are many restaurants that offer different styles of culinary experiences. (No maple syrup in breakfast, the only disappointment lol.) pools are absolutely amazing, from gorgeous infinity pool,...

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Helpful?
Thank tomtom1200
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday in Tenerife and for sharing such a lovely review. It is always very rewarding to read such positive feedback and to know that your stay has gone beyond your expectations. It is a pleasure to know that our facilities as well as our staff, who always...

Kent, United Kingdom
Reviewed 4 June 2016

Beautiful hotel, lovely staff. Despite being Half Term school holidays we still found peace and quiet due to the layout and organisation of the hotel and grounds.The Bali beds are well worth the money - such a relaxing treat. Amazing choice at breakfast in the Pangea buffet.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Susan M
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Susan M, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday at Tenerife and for taking your time to share your comments about your recent stay with us. We are delighted to know that your stay with us met your expectations. We are also glad to know that our gastronomic offer, specially...

Peterborough, United Kingdom
Reviewed 4 June 2016

Very relaxing. The resort is a complete chill out zone. The red level area is a bonus for adults and I highly recommend this as it is well worth the extra cost. The staff in all the restaurants were very helpful and very attentive. All the staff in the red level are very attentive and professional.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Peter L
Álvaro C, REd Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, Thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday and for sharing your comments about your recent stay with us. We are glad to know that we have succeeded in satisfy each of your expectations since we daily strive to create memorable moments with us. We genuinely appreciate your comments about our...

Stuttgart, Germany
Reviewed 3 June 2016

Our thanks goes out to the whole team at the red level reception. You guys rock. And special thanks to Mohammed at the breakfast for making it easy to eat as a gluten intolerant person. You made it an amazing experience.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 28runem
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear guest, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Red Level at Gran Meliá Palacio de Isora for your holiday. We are more than delighted to receive such a positive feedback reguarding your stay with us since we daily...

Reviewed 3 June 2016 via mobile

Having booked two weeks at another hotel we couldn't ignore this place after driving past in our hire car. We had always been tempted and rather than go the whole hog we looked it up online and spent the last three nights of our holiday here- booking online direct. I will try to give it my best in term of...

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Helpful?
3Thank Jemma C
Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Ms. Jemma C, Firstly, thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly regret if some aspects of your stay did not fully meet...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: $280 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
423 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Red Level rooms worth the expense.”
IJK_London_20, 22 May 2017 | Read review
“Download the hotel app - Melia - will make your stay even better”
371erlendj, 18 May 2017 | Read review
“Lighting could be alittle brighter. Just a little dusty in parts (ceiling light and behind the TV) Would like to have that room next time we book”
anthonywF1510QQ, 17 May 2017 | Read review
“If travelling with kids request a room by the family pool otherwise it can be a very long walk ”
Paul123456789012345, 12 May 2017 | Read review
“Watch the bathroom floor if the shower door has let water on the floor! ”
638reesw, 7 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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