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Gran Melia Palacio de Isora Resort & Spa

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Traveller (4241)
Room & Suite (901)
Pool & Beach (781)
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Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (7,586)
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Traveller rating
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1,059
482
169
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2,664
1,059
482
169
129
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841 - 845 of 4,503 reviews
Reviewed January 2, 2017

Our second visit to the Gran Melia hotel in Tenerife which lived up to expectations! We couldn't believe how many familiar faces there were which is testament to the Gran Melia experience The quality of the hotel is extremely high and the staff are extremely...More

Review collected in partnership with Meliá Hotels International
Thank paulcP7752HF
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded January 15, 2017

Dear guest, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are delighted to...More

Reviewed January 2, 2017

Spent 5 days here with family. Hotel was amazing - very comfortable and good sized room. The food was exceptional with a very wide range of choices. Only problem was the hotel pools were freezing so unable to swim.More

Review collected in partnership with Meliá Hotels International
Thank L4160JDsarahg
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded January 15, 2017

Dear guest, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most important goal. In...More

Reviewed January 2, 2017 via mobile

We went to this hotel for a short break in the sun with our 2 children (6 and 3) between Xmas and new year. The hotel itself is huge, has beautiful views and the swimming pools etc and lovely. It has a glitzy modern feel...More

8  Thank hornes10
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded February 14, 2017

Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative impression of...More

Reviewed January 2, 2017

The food in the main restaurant Pangea was of a very poor quality,Warm or cold and tasteless. I spoke with a lot off people at the resort who all said the same and even heard one client complaining about the food in the Market grill....More

Thank SEEKINGTHESUN009
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded January 15, 2017

Dear Mr. SEEKINGTHESUN009, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We regret if your experience at...More

Reviewed January 2, 2017

My entire family now accompany us to the Red Level of this hotel and we could not be treated better! The service is OUTSTANDING! The staff are AMAZING! It's why we keep coming back they really do have a red glove service. Although it's peak...More

Review collected in partnership with Meliá Hotels International
Thank Yvonne016
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded January 15, 2017

Dear Ms. Yvonne016, I would like to begin by thanking you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated....More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$197 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$485 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4241)
Room & Suite (901)
Pool & Beach (781)
Dining (397)
Amenities (130)
Family and Play Areas (37)
Business Centre & Event Rooms (8)
Questions & Answers
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Joj024
May 20, 2018|
AnswerShow all 5 answers
Response from ian t | Reviewed this property |
I don't think so , but telephone the hotel to make sure.
1
Vote
Brighton626
May 13, 2018|
AnswerShow all 3 answers
Response from Helen C | Reviewed this property |
I don't think only one person in a room can do an upgrade as everyone would choose to do this and nominate that one person to get all the drinks.
1
Vote
Brighton626
May 13, 2018|
AnswerShow all 2 answers
Response from Sandra J | Reviewed this property |
I am not certain but think the answer is no.
1
Vote
Room Tips
"ask for sea/ pool view"
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"I wouldn't recommend the front ocean view rooms, as they are right above the Ocean Club where they play..."
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"Rooms surrounding the adult and child pools are best in our view"
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"Do not come here."
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