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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    +1 855-269-5374
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    2017-12-25 2017-12-26
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    US$622
    US$555
    SAVE US$67
    US$555
    Traveller (3953)
    Room & Suite (762)
    Pool & Beach (730)
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (582 reviews)
    “market grill” (380 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
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    Rooms
    Dec 25Dec 26
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (7,233)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    851 - 855 of 4,292 reviews

    Reviewed 25 September 2016 via mobile

    We enjoyed the hotel, it's grounds and location. The rooms were to a high standard and the service was generally good. Full board plus enables one to use 4 restaurants without supplement and have unlimited soft drinks and local beer/wine. Generally, the wine was not...More

    2  Thank AlistairRD
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 26 September 2016

    Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable experiences. However, we truly...More

    Reviewed 25 September 2016 via mobile

    We originally visited this hotel 2.5years ago and loved it so much we decided to return this September. The hotel is still gorgeous with amazing pools. The staff all over the resort are very friendly. The only reason I didn't give it 5stars is because...More

    Thank Kelly C
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 26 September 2016

    Dear Ms. Kelly C, Firstly, thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are delighted to know that you have enjoyed a pleasant stay with us since we daily strive to create memorable...More

    Reviewed 25 September 2016

    This was our second time at this hotel. Reception staff very efficient and helpful. Room fantastic, air con very effective we had to turn it off. Food excellent in all restaurants, never had a problem with the booking machine. Wine at dinner topped up without...More

    1  Thank William H
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 26 September 2016

    Dear Mr. William H, Thank you for choosing Gran Meliá Palacio de Isora for your holiday and for the time taken to let us know about your recent experience through TripAdvisor. It is always wonderful to read such positive feedback, which serves as a great...More

    Reviewed 24 September 2016 via mobile

    This was our second visit to the melia , always the most warmest off welcomes , beautiful decor , lovely staff , some off the best foods Iv ever had , drinks are always ice cold and fresh just how you want them , beds...More

    Thank Asta Alexandra N
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 26 September 2016

    Dear Ms. Asta Alexandra N, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We...More

    Reviewed 24 September 2016

    First of all, I really hate criticising some one else's efforts. I'll therefore try and be constructive as I can be. Smell of drains So the last thing anyone wants anywhere, never mind on holiday, is the pungent smell of effluent while sunbathing. Ok, so...More

    4  Thank MarineFoodie
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 30 September 2016

    Dear guest, We would like to begin by thanking you for taking some of your valuable time to share your review and for choosing Gran Meliá Palacio de Isora for your holiday. We regret if your stay with us was not up to your expectations...More

    RedLevel at Gran Melia Palacio de Isora
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$202 - US$793 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotwire, Hotels.com, HotelQuickly, Travelocity, Orbitz, TripOnline SA, Cancelon and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3953)
    Room & Suite (762)
    Pool & Beach (730)
    Dining (385)
    Hotel & Grounds (2472)
    Bathroom (102)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    clairelovesholidayz
    4 December 2017|
    AnswerShow all 2 answers
    Response from Jonno030 | Reviewed this property |
    Sorry didnt use it, but one of the staff had a good chat with us & sounded switched on.
    0
    Votes
    Daniel M
    27 November 2017|
    AnswerShow all 4 answers
    Response from redwoodScotland | Reviewed this property |
    only the indoor spa pool is heated
    0
    Votes
    Room Tips
    "ask for the room with a whirlpool bath on its terrace and make sure you don`t miss the relaxed/calm breakfast."
    Read review
    "Don't get a Bali bed room, especially in the winter and most of them don't get any sun!!"
    Read review
    "Simply ask when booking for what you want"
    Read review
    "There are a large choice of rooms depending on your budget."
    Read review
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