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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
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    Best prices for your stay
    2017-08-27 2017-08-28
    US$267
    US$267
    US$267
    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    Allegro Isora
    1,670 reviews
    #1 of 1 hotels in Playa de la Arena
     
    Royal Sun Resort
    1,216 reviews
    #1 of 3 hotels in Los Gigantes
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,925)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    871 - 875 of 4,117 reviews

    Reviewed 2 June 2016 via mobile

    This was our 2nd trip to this fabulous resort as a family, the last being 3 years ago and we haven't stopped talking about it since. We were a group of 10 Adults and 9 kids aged from 3 to 11. We booked through Thomson...More

    Thank John H
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear Mr. John H, Thank you for choosing Gran Meliá Palacio de Isora again for your holiday in Tenerife, as well as for sharing such a lovely review with the travelers at TripAdvisor. It is always wonderful to read such a positive feedback, which serves...More

    Reviewed 1 June 2016

    We enjoyed a very good stay at the Red Level within the Gran Melia Palacio. Despite the hotel's vast size, this separate area felt personal and intimate with great service. Rooms were large, comfortable and with all of the facilities that you would expect. Breakfasts...More

    1  Thank gmp67
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear guest, First of all, thank you for choosing Red Level at Gran Meliá Palacio de Isora for your holiday in Tenerife and for sharing your comments with the community of TripAdvisor. It is a great pleasure for the entire team to know that you...More

    Reviewed 31 May 2016

    A lovely overall hotel. Very good and friendly staff. Always insist for a table as they can be a little bit naughty and say they are full!!! that's because they can be a little slow! ALWAYS check how you get back €20 per day for...More

    Review collected in partnership with Meliá Hotels International
    1  Thank John M
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. We are delighted to know that you have enjoyed a pleasant...More

    Reviewed 30 May 2016 via mobile

    My wife and I stayed here for the first time in May, we booked via Thomson Sensatori. This review is for an All Inclusive package (silver plus). We arrived half an hour late at the airport so we're there around 22:00, because of the late...More

    2  Thank Mearnsb
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of your stay,...More

    Reviewed 30 May 2016

    The first thing to make clear is that we had a great week in what is an excellent hotel. Our main comments would be very much along the lines of previous contributors in that the staff are excellent; the rooms are spacious and very tastefully...More

    Thank Rob-Lyn
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 10 June 2016

    Dear Mr. Rob-Lyn, Thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife and for writing such a thorough review about your stay with us. We are glad to know that you have enjoyed an overall pleasant stay with us and...More

    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    Allegro Isora
    1,670 reviews
    #1 of 1 hotels in Playa de la Arena
     
    Royal Sun Resort
    1,216 reviews
    #1 of 3 hotels in Los Gigantes
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$214 - US$737 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, Hotwire, HotelQuickly, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
    Dining (374)
    Hotel & Grounds (2320)
    Bathroom (88)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
    Allegro Isora
    1,670 reviews
    2.37 km away
     
    The Ritz-Carlton, Abama
    2,356 reviews
    4.97 km away
     
    Royal Sun Resort
    1,216 reviews
    4.64 km away
     
    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    .17 km away
     
    Nearby Restaurants
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    .45 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Jo C
    7 August 2017|
    AnswerShow all 2 answers
    Response from Charlie F | Reviewed this property |
    Yes you get a 'towel card' on arrival and when you go down to the pool in the morning you take the card to the pool hut give them a card and they give you a towel in return. Each day you return your towel and they give you... More
    1
    Vote
    Loretta L
    6 August 2017|
    Answer
    Response from ValandBarrySmith | Reviewed this property |
    Don't really know but on the Palacio's website in the room descriptions it tells you the sq. metres of the room.
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
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