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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
    +1 855-269-5374
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    2017-12-24 2017-12-25
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     22 people are viewing this hotel
    US$443
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    Traveller (3979)
    Room & Suite (762)
    Pool & Beach (743)
    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “infinity pool” (582 reviews)
    “market grill” (380 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (7,250)
    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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    881 - 885 of 4,296 reviews

    Reviewed 8 September 2016 via mobile

    Somewhat disappointed - some really friendly staff and stunning views but ultimately over-hyped and overpriced - the IC in Dubai is an order of magnitude better and nearly half the price. F&B prices are laughable - €16 for a basic sandwich, € 10 for a...More

    1  Thank r15xeb
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 9 September 2016

    Dear guest, Thank you for sharing your comments with us through TripAdvisor and for choosing our resort for your holiday. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made a negative impression of...More

    Reviewed 8 September 2016 via mobile

    It is with reluctance I write this review as this has been my favourite holiday hotel for last couple of years ,so much so that others have visited on my recommendation . I had a problem with the electricity in the room that resulted in...More

    3  Thank marshecus
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 9 September 2016

    Dear guest, Thank you for sharing your comments with us through TripAdvisor. We truly regret if your stay was somehow besmirched due to the situation you describe and I would like to inform you that our Guest Services Manager, Ms. Marta Villach, has been repeatedly...More

    Reviewed 7 September 2016

    The Gran Melia Palacio De Isora continues to provide excellent service, accommodation and overall relaxing experience. This was our 5th visit and we were not disappointed, looking forward to returning in the future.More

    Review collected in partnership with Meliá Hotels International
    Thank 542gregoryd
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 8 September 2016

    Dear guest, Thank you for choosing our resort for your holiday at Tenerife for the fifth time and for the time spent to share your review. We are delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our...More

    Reviewed 7 September 2016 via mobile

    We booked this hotel through Thomson Sensatori (full board plus) and had a fantastic 11 nights (just right). Hired a car and did some days out too. The hotel itself feels very luxurious from the reception area to the rooms and grounds. The only exception...More

    2  Thank Jenny D
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 8 September 2016

    Dear Ms. Jenny D, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing your detailed review through TripAdvisor. It is a great pleasure to know that we were able to satisfy you in every aspect of...More

    Reviewed 7 September 2016

    I love this place, nothing compares to the service you receive, it was most certainly 5* we felt incredibly relaxed and cant wait for our return visit, it will now be on our compulsory winter chill location. The food was great and the location was...More

    2  Thank jodie B
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 8 September 2016

    Dear Ms. Jodie B, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are...More

    RedLevel at Gran Melia Palacio de Isora
    1,175 reviews
    #1 of 2 hotels in Alcala
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Beachfront
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$206 - US$824 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotwire, Travelocity, HotelQuickly, Hotels.com, Orbitz, Cancelon, TripOnline SA and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3979)
    Room & Suite (762)
    Pool & Beach (743)
    Dining (386)
    Hotel & Grounds (2483)
    Bathroom (102)
    Family and Play Areas (34)
    Business Centre & Event Rooms (8)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    hollidays1974
    16 December 2017|
    Answer
    Response from JeanT9 | Reviewed this property |
    I use Red Level , adults only . Sorry I can’t help .
    0
    Votes
    clairelovesholidayz
    4 December 2017|
    AnswerShow all 3 answers
    Response from Sandra F | Reviewed this property |
    We were in the adults only part of the hotel, so don’t know about the crèche. For the times of the sessions you could email the hotel. I’m sure they would be happy to confirm the details.
    0
    Votes
    Room Tips
    "Well, we had a master suite with a sea view and it was fantastic with a living room and a separate bedroom..."
    Read review
    "The higher the better"
    Read review
    "ask for the room with a whirlpool bath on its terrace and make sure you don`t miss the relaxed/calm breakfast."
    Read review
    "Don't get a Bali bed room, especially in the winter and most of them don't get any sun!!"
    Read review
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