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    Gran Melia Palacio de Isora Resort & Spa

    Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
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    2017-08-27 2017-08-28
    US$276
    US$267
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    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
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    Overview
    • Excellent62%
    • Very good23%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “full board” (520 reviews)
    “infinity pool” (543 reviews)
    “family pool” (308 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Gran Melia Palacio de Isora Resort & Spa
    Offers & Announcements: SummerLastMinute - 20%
    Hotel deals
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    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    2,120 reviews
    #16 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    IBEROSTAR Grand Hotel El Mirador
    1,472 reviews
    #2 of 58 hotels in Costa Adeje
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,922)
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    There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
    See the most recent reviews

    911 - 915 of 4,117 reviews

    Reviewed 11 May 2016

    A magical place, with all your wishes catered for by wonderful staff to amazing food. This hotel truly puts the mind at ease, because if you think of it, it will be there. If this were Strictly come dancing, well it would be a 10...More

    2  Thank bulmans2016
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday in Tenerife and for sharing such a lovely review. It is always very rewarding to read such positive feedback and to know that your stay has gone beyond your expectations. It...More

    Reviewed 11 May 2016

    I'd say it is a perfect place for tranquil vacation and probably for vacation with children. Even though we were told the hotel was full, you couldn't really feel it, there were plenty of spots during breakfast and at the pool. I was surprised though...More

    Review collected in partnership with Meliá Hotels International
    1  Thank Maria T
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear Ms. Maria T, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are really delighted to know that you enjoyed a pleasant stay with us, since our guests’ satisfaction is our most...More

    Reviewed 10 May 2016

    Best Holiday. Family had so much fun. Value for money. I will be back. Everything met our expectations. Very good Hotel...... very good staff and Location. Food was spot on ,drink and atmosphere were spot onMore

    Review collected in partnership with Meliá Hotels International
    3  Thank omololua2016
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. We are delighted to know that you have enjoyed a pleasant...More

    Reviewed 10 May 2016

    In a year and a half now we visited Gran Melia in Alcala, Tenerife, for the third time and just really enjoy it. The little beach outside is lovely and has a nice little cafe/restaurant attached, there are other nice restaurants in the village and...More

    Review collected in partnership with Meliá Hotels International
    1  Thank 100inad
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear guest, Thank you for choosing Gran Meliá Palacio de Isora for your holiday at Tenerife for the third time. We are more than pleased to read that you felt comfortable among us from the very first moment. It is always our aim to make...More

    Reviewed 10 May 2016

    Spent two weeks at this beautiful hotel joined for the second week by our family including 2 small babies. Emailed a couple of months ahead to enquire if rooms could be near each other and this was done with no fuss whatsoever. Booked via Thomsons...More

    Thank Arlene D
    Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 23 May 2016

    Dear Ms. Arlene D, Thank you for choosing our resort for your holiday at Tenerife and for the time spent to share your review. We are truly delighted to know that you have enjoyed our facilities created for each of our guests to find their...More

    RedLevel at Gran Melia Palacio de Isora
    1,070 reviews
    #1 of 2 hotels in Alcala
     
    Melia Jardines del Teide
    2,120 reviews
    #16 of 58 hotels in Costa Adeje
     
    The Ritz-Carlton, Abama
    2,356 reviews
    #3 of 6 hotels in Guia de Isora
     
    IBEROSTAR Grand Hotel El Mirador
    1,472 reviews
    #2 of 58 hotels in Costa Adeje
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Beachfront
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$214 - US$737 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 578
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Expedia, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, HotelQuickly, Hotwire, Travelocity and Evoline ltd so you can book your Gran Melia Palacio de Isora Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Guia de Isora >
    • Alcala
    • Also Known As
    • Gran Melia Palacio De Isora Hotel Alcala ,
    • Gran Melia Guia De Isora ,
    • Palacio De Isora Gran Melia ,
    • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
    Add Photo Photos
    Traveller (3732)
    Room & Suite (742)
    Pool & Beach (706)
    Dining (374)
    Hotel & Grounds (2320)
    Bathroom (88)
    Family and Play Areas (33)
    Business Centre & Event Rooms (8)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Sophie M
    14 August 2017|
    AnswerShow all 2 answers
    Response from joanne c |
    We booked direct with hotel and flights direct with Thomson, (we travel on friday) however we didn't realise that you can't use the Thomson kids club and crèche if you book direct. The hotel has its own kids club (not sure... More
    1
    Vote
    Jo C
    7 August 2017|
    AnswerShow all 2 answers
    Response from Charlie F | Reviewed this property |
    Yes you get a 'towel card' on arrival and when you go down to the pool in the morning you take the card to the pool hut give them a card and they give you a towel in return. Each day you return your towel and they give you... More
    1
    Vote
    Loretta L
    6 August 2017|
    Answer
    Response from ValandBarrySmith | Reviewed this property |
    Don't really know but on the Palacio's website in the room descriptions it tells you the sq. metres of the room.
    1
    Vote
    Room Tips
    "there are adult only and family areas. Ensure you get what you want."
    Read review
    "Our room overlooked the family pool all rooms seem to have a high standard"
    Read review
    "Recommend a sea view room"
    Read review
    "High floor - good view. The further you have to walk to the room, e.g. 5001 is nearer to the lift than 5064."
    Read review
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