Just choose this hotel for my corporate group of 22 rooms, and it does not dispointing!!! What you pay is what you got. Excellent service, delicious food, kind and so so so helpfull staff. Overall is amazing experiance :)
The place is beatifull, the promises in the hotel with many restaturants and activites as well. I cannot say i did not enjoy my time there, during my bday celebrations, but i see a problem in reservation center. We book our room in app, in the photos the room i choose the most expensive in list did dont have same views when i get there....since the building is many floor encraved in the mountain as many hotels in the area are. Dont take me wrong the room was good, but compare to others Ayanas i had been , was a bit disssapointed, altought considere a luxury room its not a hotel you wanna spend lots time inside the room. Futhermore the curtains are falling apart making that morning light hurt in the eyes, after some complain we got it fix. Another bad seem at the housekeeping was the conditions in sauna rooms with the roof falling apart and no lights in steam room. Apart from that, the deck is a bliss, the private beach a must do it, and lako dia boat.dinner was memorable. Breakfast and in room dining follow the starnds. Japanese restaurant was impecable with friendly staff. I belive my experience keep up because a gentle help off Jeniffer a great concierge that make sure to give us the best, and im trully greatfull. I recomend this hotel, having in mind is crowed and agitaded place what can be turn in good sight with look to be envolved in many activites. Its a beatifull place, but i wish from marketing sales to show more the concept from the hotel, thats is diferent from the big privite rooms in Bali. …
Hotel with very good service, from arrival to departure, it was always 5 stars. Very clean hotel, services available with very high quality. The people were all very kind and helpful without exception. Reception, restaurants, pool bar, kids club (I highlight Miss Feity), room cleaning service, excellent professionals and very very kind. Undoubtedly one of the best hotels I've been to.
Beautiful location and excellent staff. Recommend a room with an ocean view. Much attention to details by staff and management. Many thx to Gusti Oka for his kind attention and making our stay very special.
Stayed here for 7 nights in a Deluxe sea view room and thoroughly enjoyed my time here in all aspects. I found all the staff to be very friendly and helpful. What was particularly great was having a Guest Experience Manager, Jenifer, who was absolutely amazing and organised so many things with excellent efficiency from having laundry collected to booking a taxi and it really made a big difference to my holiday. The food at breakfast was excellent and I particularly liked the smoothies, dinner in the Rinca restaurant was also excellent and my favourite was the Beef Randang 10/10! Special thanks to Kadek who is a credit to the restaurant for his hospitality and service. I enjoyed visiting private island for its peace and tranquility and the good snorkelling on the reef, watching the monkeys and birds in the trees. There’s no hesitation in highly recommending this hotel.…
When for a 75min massage at Ayana Labuan Bajo Spa on our honeymoon. Ms Yolan was attentive on my request as I have injured left ankle due to a bad sprain at sea. She took extra precautions on the thing I have highlighted. Best overall experience in term of service and experience.
Excellent massage service. Alfia did a great job. Felt really relaxed after the massage. Would definitely recommend doing the massage at ayana komodo. Staff was friendly and accommodating to our requested time as well. Will definitely return on our next holiday in labuan bajo.
We had a great experience at Ayana Komodo Resort. Staffs were extremely friendly and accommodating. Property was well kept and lush. Room was clean & spacious. Love it when housekeeping checked on us daily to see if we need additional amenities. I recommend this resort and we will definitely come back!
Room with a brilliant view. Well fitted, comfortable. Room is just adequate for 3. Staff was very friendly. Island hopping is a must do. Sunset cruise was amazing too. Breakfast was very good. Overall one of our best vacations.
Great location, easily the best hotel on the island now. The food is amazing, thanks to Agus from the seafood restaurant and great help from Jennifer, who was there for us for every need! Highly recommend it!