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All reviewshi expresspancake machinethe breakfast areaoutdoor poolheavenly gondolatwo sinkswithin walking distanceyogurthotel is in a great locationnice breakfastwould stay here againstayed for two nightscomplimentary breakfastroom was spaciouscasino hotelstwo queen bedshard boiled eggs
Stayed for three nights. Loved the hotel and its surroundings. The room was very comfortable. It is well situated. Breakfast is very complete and staff is friendly. My only disappointment was with the eggs served at breakfast as they seemed to be artificial or egg...More
worst hotel i ever stay i was there 10 minutes and check out right away and worst custumer servicer tooo especially clay front dest assistance........found spiders in my room and hair on my tub i report the problem by they said they cant not do...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express South Lake TahoeResponded August 22, 2017
Thanks for alerting us about your concerns. It is disconcerting to learn that the cleanliness of your room and service from our Front Desk staff dismayed you. What you described is certainly not the experience that we want for any of our guests....More
We had two families and three rooms. It worked out well. We had a late change in our reservations and the management out of there way to accommodate us, which I really appreciated. We had breakfasts on site (which was great for a larger group...More
All the other reviews are on point. Rooms were spacious and clean, has that cabin/mountain feel to it that is nice. Close to shops and within walking distance from casinos. I give it two stars because of service. On the IHG And email says check...More
3 Thank wilfredo b
Response from IHGService, Guest Relations Manager at Holiday Inn Express South Lake TahoeResponded September 12, 2017
Dear wilfredo b,
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms. On the other hand, we would like to apologize for the level of service you received from...More
This hotel is in a great location with a lovely setting. Our room was spacious and clean. Breakfast was the normal Holiday Inn one which I enjoy and was well stocked. Pool area was nice and parking was no problem. My only moan was that...More
Response from Hotel S, General Manager at Holiday Inn Express South Lake TahoeResponded September 12, 2017
Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our rooms. Reviews like yours are very valuable as they enable us to target areas we need to improve on.
Response from Kathleen M M | Property representative |
If you call the Hotel and talk to the front desk and ask for the early check in they will tell you if it is available depending on the occupancy of the following night and if your room is ready or can be ready by the time... More
If you call the Hotel and talk to the front desk and ask for the early check in they will tell you if it is available depending on the occupancy of the following night and if your room is ready or can be ready by the time you come to visit. We like the advance notice. Showing up and expecting that it should be done is hard when we try to make everything perfect so that your stay is fabulous. Thank you for the question they are always a gift.