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Renaissance Tuscany Il Ciocco Resort & Spa

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Renaissance Tuscany Il Ciocco Resort & Spa
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1,033 Reviews from our TripAdvisor Community

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Showing 565: English reviews
Overland Park, Kansas
Reviewed 22 October 2016

First-class resort in the Tuscan tradition. We stayed here on our way home from a week in Greve in Chianti. It was a great cap to a rustic week in the vineyard farmhouse--this resort being the luxurious end to a great time. It's got it all! Food, first-class accommodations and service, etc. Ritz-like quality.

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Helpful?
1Thank CottageCareTraveler
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear CottageCareTraveler, Thank you very much for allowing us host your holidays. I am glad to know we were able to provide you a wonderfully experience. We all at the Renaissance Tuscany Il Ciocco Resort & Spa look forward to welcome you back in the near future for more relaxing experiences. Warm regards, Cristina Da Costa Room Division Manager

Atlanta, Georgia
Reviewed 19 October 2016

I suppose after reading a couple of the reviews on this property I may not be as discerning or picky. It may have been that I was so excited to be in Italy that I didn't care to pick the place apart. I can only review based on my own experience and that of my husbands. We LOVED the place....

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Helpful?
Thank CIrwin49
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear CIrwin49, First and foremost, we would like to express our gratitude upon your decision to stay at the Renaissance Tuscany Il Ciocco Resort & Spa and especially after you have read some not completely satisfactory comments on TA regarding our resort. As I am sure you know sometimes some reviews are results of particular states of mind and do...

New York City, New York
Reviewed 16 October 2016

I say that this property is not up to Marriott standards based on several items. Yet, the landscape and proximity to other amazing villages and towns (if you have a car) is amazing. The service at the hotel is extremely poor outside of Elena. We arrived at the hotel with 2 weeks worth of luggage. Being a resort you would...

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Helpful?
Thank Louis G
RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Louis G, Before anything else, thank you for your stay at the Renaissance Tuscany Il Ciocco Resort & Spa. Thank you for your comments regarding Elena. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. We hope you will accept our...

MA
Reviewed 14 October 2016 via mobile

We loved it here. We met so many amazing people. The food was great, you must try the tiramisu! The views were to die for. The pools were both very nice. A great place to relax in wine country. The room was wonderful.

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Helpful?
1Thank Becky33333
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Becky33333, We feel privileged to read that we fulfill your expectations and that you had a great time with us, enjoying our facilities, service and gastronomy. We hope that you will not hesitate to visit the Renaissance Tuscany Il ciocco Resort & Spa in the near future. Warm regards, Cristina Da Costa Room Division Manager

Reviewed 7 October 2016

Location - fantastic views! Reception staff ranged from wonderful (Antonia) to downright rude and unhelpful. Room was pleasant enough but hardly luxury, although the bed was wonderful. Bathroom was tiny. It was necessary to side step to reach the shower past the toilet and handbasin. But where this place really failed was the food. Breakfast was the same boring offering...

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2Thank Barbarblanc
RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Barbarblanc, First I want to thank you for your compliments to me! Thank you for sharing the details of your experience and we apologize for not fully meeting your expectations. You may feel assured that we take notes from your particular observations, in order to provide all of you unforgettable experiences, we hope you could give us another opportunity...

Bath, United Kingdom
Reviewed 7 October 2016 via mobile

The hotel was inviting and the service excellent, our room was close to reception with views over the valley to Barga . The spa looked good but expensive, and the outside pool closed at the end of September. We found the prices for drinks and meals very expensive for the area, with no alternative venues without an hour steep walk...

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Helpful?
Thank Pennpotts
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Pennpotts, We would like to thank you for taking time out of your day to share your experience and thank you for you compliments regarding our services. We can assure you that our guests' suggestions are highly appreciated since we are always looking for ways to improve. Thank you for choosing the Renaissance Tuscany Il Ciocco Resort & Spa,...

Gold Coast, Australia
Reviewed 6 October 2016 via mobile

A good place to chill out, central for one day trips to Cinque Terra, Lucca, Florence etc. The food and staff are fantastic, we also did a cooking class with the hotels chef and also a wine tasting. The rooms have fantastic views over Barga and the esiest way to arrive their is by train to Barga and taxi from...

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Helpful?
1Thank Aussietraveller11
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Aussietraveller11, Thank you for taking the time to share your review with us and other travelers. We are pleased to hear that you were able to enjoy our comfortable accommodations and friendly service while in our hotel. There is no better compliment than a return visit, so we hope to see you again soon. Warm regards, Cristina Da Costa...

Yorkshire
Reviewed 3 October 2016

What do some people want!! Reading reviews after booking a holiday here I didnt dare tell my husband what I had read! Expecting bad food, bad service, small room, no view,wedding, conference filling the place etc etc. Nothing could have been further from the truth! Large room (116) window overlooking the amazing view, extremely large and comfy bed, great shower...

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Helpful?
1Thank YorkshireGadders
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear YorkshireGadders, Thank you very much for allowing us host your holidays. We are glad to know we were able to provide you a wonderfully experience. We all at the Renaissance Tuscany Il Ciocco Resort & Spa look forward to welcome you back in the near future for more relaxing experiences. Warm regards, Cristina Da Costa Room Division Manager

Ogden, Utah
Reviewed 1 October 2016

The Renaissance Tuscany Il Ciocco Resort & Spa is not about being entertained... it's about the joys of life elevated; about the elegance of simplicity. When was the last time you stood under the full brilliance of the nighttime sky or took in a mountain valley nightscape unimpaired by the glare of urban lights. I don't know why, but I...

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Helpful?
Thank Douglas Y
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Douglas Y, We feel privileged to read that we fulfill your expectations and that you had a great time with us, enjoying our facilities, service, location and breakfast. We hope that you will not hesitate to visit us in the near future . Warm regards, Cristina Da Costa Room Division Manager

Melbourne, Australia
Reviewed 23 September 2016

We have enjoyed a weeks stay on a luxury escapes package. There are many positive things to say about this hotel but one of them is certainly not the service. Almost every day we have had poor room service. One day arriving back at 4 pm the room had not even been serviced. Other days glasses not cleaned, tissues not...

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Helpful?
2Thank Johns1951
RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & Spa, responded to this review

Dear Johns1951, Thank you for taking the time to complete a review regarding your recent stay with us at the Renaissance Tuscany Il Ciocco Resort & Spa. We are glad to read that you found the hotel good overall, although our aim is to make each individual’s stay exceptional and we apologize that your experience with us did not meet...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Discover a blend of Italian elegance and refined comfort at the Renaissance Tuscany Il Ciocco Resort & Spa. Situated on 1,700 acres in the heart of the Serchio Valley, our luxury hotel offers the perfect destination for your Tuscan getaway. Enjoy ideal access to charming and historic attractions including Barga, Lucca and Pisa. ... more   less 

Additional Information about Renaissance Tuscany Il Ciocco Resort & Spa

Address: Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
Region: Italy > Tuscany > Province of Lucca > Castelvecchio Pascoli
Price Range: $173 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Tuscany Il Ciocco Resort & Spa 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Il Ciocco Hotel
Il Ciocco Barga
Renaissance Tuscany Il Ciocco Resort & Spa Italy
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and other travellers.
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Questions? Get answers from Renaissance Tuscany Il Ciocco Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“are all good with nice view ... the surroundings nature too makes it great”
 of 5 bubbles CHIARAFRANC, 31 Jan 2017 | Read review
“Room with a View well worth the extra”
 of 5 bubbles 872lynnd, 28 Dec 2016 | Read review
“High floor looking over the valley”
 of 5 bubbles HeavyKevy, 6 Dec 2016 | Read review
“Ask for a room with a balcony.. Well worth the upgrade price.”
 of 5 bubbles Eldelil, 3 Nov 2016 | Read review
“get a balcony! Not sure of the room numbers exactly.. the one next to us was 117 and has a beautiful view!!”
 of 5 bubbles Nuth, 1 Nov 2016 | Read review
5 of 5