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2017-12-31 2018-01-01
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    Renaissance Tuscany Il Ciocco Resort & Spa

    Via Giovanni Pascoli, 55051 Castelvecchio Pascoli, Italy
    +1 855-821-4553
    Hotel website
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    2017-12-31 2018-01-01
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    Traveller (775)
    Room & Suite (230)
    Dining (90)
    • Excellent61%
    • Very good28%
    • Average7%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “il ciocco” (58 reviews)
    “indoor pool” (31 reviews)
    “amazing views” (28 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Room Service
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Private Balcony
    4.0 Star Hotel
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    Dec 31Jan 1
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,181)
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    21 - 25 of 655 reviews

    Reviewed 5 October 2017 via mobile

    The setting of this Resort is unbeatable and the views are breathtaking. Apart from this, its a huge complex of rooms which needs "luxury" improvement. I for myself define luxury slightly different. Sadly, the standard rooms are really tiny, and you hardly find any place...More

    Thank Soldieraddict
    Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 7 October 2017

    Derar Soldieraddict , Thank you for choosing the Renaissance Tuscany Il Ciocco Resort & Spa for your recent trip to Tuscany. We are very disappointed to learn that your stay was not satisfactory and sincerely apologize for not meeting your expectations. Your feedback regarding the...More

    Reviewed 4 October 2017 via mobile

    This hotel is superb. The location is up the mountain and you overlook the entire range and valley. The facilities and staff will meet your every need. Recommend having your own car as it's outside of town.More

    1  Thank DanFortune
    Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 5 October 2017

    Dear DanFortune, Thank you for giving us such great feedback on your TripAdvisor review following on from your recent stay with us at the Renaissance Tuscany Il Ciocco Resort & Spa. It was a pleasure to read from your comments that you were extremely delighted...More

    Reviewed 4 October 2017

    We stayed in altebSeptember and really enjoyed our visit. The rooms are spacious and have beautiful views of the local area. The resort is tucked away, so there are limitations on what is nearby for easy evening dining. We dined on property and the food...More

    Thank chiohoo
    Response from RenaissanceTuscany, Manager at Renaissance Tuscany Il Ciocco Resort & SpaResponded 5 October 2017

    Dear chiohoo, Thank you very much for your review, we are very glad to see that your stay was satisfactory and that you liked the hotel and services. Thank you for choosing Renaissance Tuscany Il Ciocco Resort & Spa and we look forward to welcoming...More

    Reviewed 28 September 2017 via mobile

    Valley view rooms are beautiful! The hotel can be recommended for (big) groups. However the hotel feels very American, peanut butter and paper cups at breakfast. Some staff is extremely nice and helpful, ohthers incomparebly rude. Also the location very far away from any attraction...More

    Thank Z1981
    Response from RenaissanceTuscany, Responsabile reception at Renaissance Tuscany Il Ciocco Resort & SpaResponded 1 October 2017

    Dear Z1981, First of all thank you very much for choosing The Renaissance Tuscany Il Ciocco Resort & Spa as your travel destination.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your...More

    Reviewed 25 September 2017 via mobile

    Very disappointed that we have been unable to use the main restaurant area for breakfast, due to various group bookings taking precedents. We were relegated to a small room on the 1st floor every morning for the duration of stay, without prior notification so we...More

    2  Thank Justin L
    Response from RenaissanceTuscany, Direttore at Renaissance Tuscany Il Ciocco Resort & SpaResponded 27 September 2017

    Dear Mr. Justin L Thank you for taking the time to write expressing your dissatisfaction during your recent stay at the Renaissance Tuscany Il Ciocco Resort & Spa. I do appreciate you having taken the time to meet me and do thank you for understanding...More

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    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Room Service
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Babysitting
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Bar/Lounge
    • Restaurant
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$143 - US$483 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Family Rooms ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 180
    • Reservation Options
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    • Location
    • Italy >
    • Tuscany >
    • Province of Lucca >
    • Castelvecchio Pascoli
    • Also Known As
    • Il Ciocco Hotel ,
    • Il Ciocco Barga ,
    • Renaissance Tuscany Il Ciocco Resort & Spa Italy
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    Traveller (775)
    Room & Suite (230)
    Dining (90)
    Pool & Beach (52)
    Hotel & Grounds (584)
    Bathroom (15)
    Business Centre & Event Rooms (1)
    Sponsored by:
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    Ask a question
    Questions & Answers
    15 November 2017|
    AnswerShow all 3 answers
    Response from Io79032 | Reviewed this property |
    It’s so far!!! Better to go from Milan. The hotel can get you a car, but it’s expensive!
    3 October 2017|
    AnswerShow all 6 answers
    Response from Suzanne92107 | Reviewed this property |
    I would call and ask about the two suites you've identified. The staff is very helpful and accommodating. We were on the third floor, in a corner suite at the front of the hotel. Gorgeous view of the valley - really... More
    18 August 2017|
    AnswerShow all 3 answers
    Response from John D | Reviewed this property |
    We got a train from Genoa to Lucca and hired a car from Avis - very nice car and Avis were good. I don't have a strong view about which car rental except that I passionately hate Europcar after a dispute about damage... More
    Room Tips
    "Pay for the best view."
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    "Ask for a room overlooking the pool."
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    "Ask the reception for advice or you might have to walk a lot just to get to the reception or the spa"
    Read review
    "the rooms in the front ,with the hills view"
    Read review
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