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Sheraton Vancouver Airport Hotel

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#10 of 23 Hotels in Richmond
GreenLeadersSilver level
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Sheraton Vancouver Airport Hotel
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596 Reviews from our TripAdvisor Community

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Showing 575: English reviews
Nanaimo, Canada
Reviewed 2 days ago NEW

Did not honour reservations as we requested. 3 of us had to sleep in a king size bed ofter. a long flight and exhausting day. Manager tried to make it better by offering us a discount but at 1230am I was very disappointed

Review collected in partnership with this hotel
Thank Michelle B
Reviewed 6 days ago NEWvia mobile

I was looking for a restful place after a 12 hour travel day before I explored downtown Vancouver. After arriving at 1am, I was luckily able to get upgraded to the SPG floor. The room had great privacy (no annoying adjoining room), fridge , coffee/tea and complimentary bottled water. They even had a nice business area with desk in the...

Thank l8rsk8r
Abbotsford, Canada
Reviewed 2 weeks ago

Stayed here for a conference. Usually stay at the Marriott next to it but the Sheraton is far superior in this case. Nice comfortable rooms, good food and excellent service. Ask about the story of the name of the restaurant it's so sweet! Overall a great choice for business or pleasure. Meeting rooms are nice and conveniently located. There is...

Thank Kileebear
Hong Kong, China
Reviewed 2 weeks ago

We were generally happy about our stay at this hotel. We stayed there to attend a 5-day conference. Their conference facilities were satifactory. There is a Starbucks right inside the hotel. And they provide free Starbucks coffee in the rooms too. The first night we stayed in a room on the Club Floor with a king sized bed. When the...

Thank C K
Phoenix, Arizona
Reviewed 2 weeks ago

Was here for 5 nights and enjoyed my stay very much. Hotel staff was very accommodating and they had great customer service. It is in a great location, close to food, a mall across the street and close to airport. I especially enjoyed the Starbucks located within the hotel.

Thank trishp68
Chongming County, China
Reviewed 4 weeks ago

club lounge is closed during the period of stay, it is not convenient. location is very good, close to Richmond certer. house keeper, Lucinda Ma, is very nice and helpful, she give many advise on shoppings, appreciated her service.

Thank yuelinghe
Ontario, Canada
Reviewed 5 weeks ago

Stayed here for 5 nights on a business trip. Love the location of this hotel, the mall is a short walk away. Dined at the restaurant on site, Harold's, several times - the food here is amazing! I also had room service one night and the service was excellent. Bed is standard Sheraton, super comfy. There's a Starbucks in the...

1Thank rubiksgirl
Vancouver, Canada
Reviewed 19 December 2016

We recently hosted a conference here (as we have in the past) and the staff continues to be so helpful and friendly. Requests - both in my room and for the conference - were addressed immediately. The hotel rooms are very nice with lots of amenities.

1Thank 456Linda
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

Thank you very much for your positive review. It is great to hear from our meeting and conference guests and I am pleased that your experience throughout your conference was a positive one. I specifically, as always, am pleased to hear that my staff was help-ful throughout your meetings. We look forward to welcoming you back for your next conference...

Mississauga, Canada
Reviewed 12 December 2016

Amazing stay at the Sheraton Vancouver Airport Hotel. Harold's is a fantastic venue great food and superb service. Convenient complimentary shuttle service from the airport. Great first impression when arriving to the hotel. Various options for Meeting Requirements from larger conferences to small board meetings. Would definitely give this property a 10+

Review collected in partnership with this hotel
1Thank Snow W
Lagos, Nigeria
Reviewed 11 December 2016

I have stayed at this hotel at least 5 times in the past. They have warm and friendly staff always around trying to help. I have always enjoyed the breakfast they serve - it is rich and varied - very worth trying.

Review collected in partnership with this hotel
1Thank DrJKC
RSoderberg, Director of Operations at Sheraton Vancouver Airport Hotel, responded to this review

I appreciate you taking the time to provide us with a review of your recent stay with us. I am even happier to hear that all of your stays have been good experiences including your breakfasts in Harold's. Our restaurant team work hard to provide a positive experience for all and appreciate when their efforts are recognised. I hope that...

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  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
The Sheraton Vancouver Airport offers guests the best of many worlds: the luxury of an upper upscale experience minutes to the Vancouver International Airport, the convenience of being located in the heart of Richmond, British Columbia's many business districts and the pleasure of residing steps from shopping and unforgettable cultural experiences. Relax and enjoy the comforts of a restful sleep in a spacious guest rooms featuring the Sheraton Sweet Sleeper Bed or connect with family & friends in Starbuck's or Harold's Bistro & Bar. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: $240 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Best Western Richmond
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the name of the restaurant, it is a good story.”
 of 5 bubbles Kileebear, 7 Jan 2017 | Read review
“Their Club Lounge is currently closed”
 of 5 bubbles 942ck, 5 Jan 2017 | Read review
“Nice room, beds were very comfortable ”
 of 5 bubbles davidmT752QG, 10 Dec 2016 | Read review
“Request a bottom level room with outside patio access if you travel with a dog. ”
 of 5 bubbles 423maryellenb, 10 Dec 2016 | Read review
“Not sure, I had a standard room and it was larger than most standards. Had a balcony and a really comfy bed.”
 of 5 bubbles imunno1, 27 Nov 2016 | Read review
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