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Sheraton Vancouver Airport Hotel

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#10 of 23 Hotels in Richmond
GreenLeadersSilver level
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Sheraton Vancouver Airport Hotel
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583 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Vancouver Airport Hotel
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Showing 563: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2015

The staff were fine. I witnessed one of the front desk agents act a bit rudely to another guest and was slightly put off by her. Paying to park there for the day was quite expensive but they have security at night so that at least there is some level of "protection". The room was dated and the bathroom was... More 

Helpful?
Thank Toughlove24
Morinville, Alberta, Canada
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 August 2015

Flew in from Edmonton and arrived at the airport at around 11:15am. I was in B.C. to meet up with my sisters from Washington state who I haven't seen in 5 years, so I was so excited. One of my sisters from Washington booked the hotel thru Expedia so she couldn't include all our names in the booking, it only... More 

Helpful?
3 Thank Mel L
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you for your feedback. I was disappointed to hear that we did not meet your expectations. It appears that you understand why we could not check you in due to how the reservations were made without your name and I appreciate your understanding. I do however completely agree with you that something further should have been done to at... More 

Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2015

Room - Decently sized and spacious. Club Lounge - Nice, large and open 24 hours. They always have small snacks available, a huge bonus after a long flight in. Shuttle Service - Every 30 minutes from the hotel on the hour and half-hour, and every 30 minutes from the airport every 15/45 minute. Dining Options - Staff are flexible with... More 

Helpful?
1 Thank AApproved
London, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 August 2015

A good hotel. Rooms nice and a decent size. Staff were very accommodating given we arrived early and left late. Decent (if small) outdoor pool, and a nice courtyard restaurant (not cheap). Shuttle to/from the airport worked well and did not take that long, but this is about 15mins from the airport, and there is not much to do around... More 

Helpful?
Thank Amy O
Canada
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 August 2015

This hotel is nice enough, the rooms were very standard and clean, the beds were good. The carpet in the hallways really needs to be redone. The breakfast buffet in the restaurant on the first floor is interesting as it has Chinese influence (guk and chow mein are available) along with the standards and there is a 50% discount for... More 

Helpful?
Thank picky_travellin
Redmond, Washington
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 August 2015

Booked one night stay. Got a double queen - 1st ground floor back of the hotel (along Elmbridge Way). It was quiet away from hotel construction along the main Westminster Way. Bed was very comfy. Paid to park was disappointing. Hotel is near restaurants and shops.

Helpful?
Thank Live2Travels
Brooklyn, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2015 via mobile

We stayed here for one night with 2 kids after arriving on a late flight. The queen room we had was nice and big. It also had a small balcony overlooking the parking lot. It did the job for a one night stay before moving on. Only downside, parking cost money.

Helpful?
Thank Brooklynette123
Spokane, Washington
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2015

By the end of our stay for a family wedding, we were joking that we would be charged for each breath. $19/day for parking. $5/day for internet. Their very sparse and rudimentary website did not say anything about parking fees, and indicated that there was free internet, which turned out to be computers for use in the lobby. The only... More 

Helpful?
1 Thank meglill
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 August 2015

The room was clean and the bed was very comfortable. Staff were friendly and helpful during my stay there. There was a lot of construction around the hotel which made it a bit noisy during the day but was quiet at night. I found this hotel's location perfect. It was close to shopping, the sky train and many restaurants as... More 

Helpful?
Thank Shannon M
Glendale, New York
2 reviews
Reviewed 2 August 2015

We came to this hotel for a quick stop on our way from Seattle to Vancouver. Found through Hotwire. Great location. Near airport. Near transportation. Lots of shopping near by. I asked for a high floor and they were able to accommodate us. (Thank you to the young lady who fulfilled our request.) Great view in the North Tower. Comfortable... More 

Helpful?
Thank catt143

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This hotel offers free shuttle service to Vancouver Airport, as well as special park and fly packages. In addition, we have great event space, perfect for everything from board meetings to weddings. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Highway, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond > City Centre
Price Range: $204 - $384 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Best Western Richmond
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure, I had a standard room and it was larger than most standards. Had a balcony and a really comfy bed.”
 of 5 bubbles imunno1, 27 Nov 2016 | Read review
“Room was close to elevators but quiet. Very clean, nice amenities, comfy bed. It seemed chilly, tho the thermostat was set at 71 degrees.”
 of 5 bubbles 454buffy, 22 Nov 2016 | Read review
“Stay away from floor 3 in the SPG wing. It's over the hotel venting system.”
 of 5 bubbles northsue, 11 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles SuzieM95, 23 Oct 2016 | Read review
“All fine and great value”
 of 5 bubbles FurryCreekEdie, 18 Oct 2016 | Read review
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