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Sheraton Vancouver Airport Hotel

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#10 of 23 Hotels in Richmond
GreenLeadersSilver level
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583 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Ottawa
Reviewed 27 May 2015

Stayed at the Sheraton Vancouver Airport Hotel a few weeks ago on a business trip and was very satisfied with my stay. The hotel is clean, the staff friendly, and the room well equipped. I stayed in a Club level room which provided free internet access, free breakfast and free cocktail (which can be turned into free dinner) in the...

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Helpful?
Thank RLarok
Bothell, Washington
Reviewed 26 May 2015

Up for a weekend stay for events nearby. The hotel is nicely updated since I stayed there last. Friendly staff and nice, clean, comfortable rooms. Location is easy to the airport with good restaurants and the skytrain within walking distance for easy access to downtown.

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Thank Plamb11
Reviewed 26 May 2015

This is a great hotel, don't forget to ask for the club level it's up on the 7th floor of the west tower, usually very quiet on this floor. Rooms have nice balconies, restaurant on site and the mall is just around the corner. If you need to rent a car Avis & Enterprise are both walkable in the same...

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Helpful?
Thank Jeff W
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you so much for taking the time to post you online review. Your description of the hotel location is welcomed as we are not in what would be considered a "typical" airport location, while at the same time being close to the YVR airport. There are pretty much all of the amenities that one would require when traveling, all...

Toronto, Canada
Reviewed 26 May 2015

This hotel is clean and well maintained. The restaurant is actually affordable, and you're in walking distance to a giant shopping mall, T transit to all of Vancouver, restaurants, cafes, a big park, and the airport. They have a free and convenient shuttle to the airport. I got a room upgrade that had a balcony, so that was an added...

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Thank Suruien
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you so much for your review. It is so important for us to hear from the "Top Contributors" at Trip Advisor for the simple reason that they have a wealth of travel experience and true comparisons can be made. I thank you also for touching many topics, from location convenience and airport shuttle service through our gym and our...

New Westminster, Canada
Reviewed 26 May 2015

Alice was a perfectionist@my check-in...making sure I was pleased with room location, etc. The kids arrived later while I was in Conference, and Andrea was most helpful in getting them settled. The hot tub and pool were full of laughter after a full day.

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Helpful?
Thank 360crumble1
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Many thanks for your review. Juggling kids and attending a conference at the same time is not easy so I am glad that both Alice and Andrea were able to help. I will make sure that they are made aware of their mention in your review. We hope to see you again in the near future, Regards, Steve Veinot General...

Calgary, Canada
Reviewed 25 May 2015

I leave frequent hotel reviews on here as I literally travel every day and therefore live out of hotels. I always try to leave comprehensive feedback on each hotel ... but with this hotel, its pretty straight forward... If you are looking for a hotel close to the airport and you are there just to sleep while waiting for your...

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1Thank CAN_Businessman
SVeinot, General Manager at Sheraton Vancouver Airport Hotel, responded to this review

Thank you for your very honest feedback related to the internet speed and connectivity. I know that historically we have had issues around this service but have honestly not experienced much negative feedback in 2015 since addressing and what we thought was solving the issue. This was obviously not the case for you and please accept my apologies. I have...

Portland, Oregon, United States
Reviewed 22 May 2015 via mobile

If you re ok stay driving a little bit, this hotel is ok. Cheaper than downtown Sheraton. Parking is half compare to staying downtown. No view but clean well maintained hotel. There's starbucks inside the hotel so that's a plus too. Customer service could be improved, we asked for a crib but it took more than 2 hours and few...

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Thank SLianita
Reviewed 20 May 2015 via mobile

Good hotel,and friendly staff. Great for an airport hotel, plus walking distance to good restaurants. Our hotel was attached to the Hilton and Marriott which helped with feeling safe. We also appreciated the airport shuttle. Thank you!

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Thank TheDawsonFamily
Reviewed 19 May 2015 via mobile

Checkin was a breeze. Within minutes all set and done. Staff aree friendly and efficient. Centrally located and convenient to all shops, restaurants, shopping center or even skky train. Shops closes late on wed, thurs and friday. Airport shuttle runs regularly. Full facilites with coffee making (starbucks), iron board, hair dryer, charge station are plenty. Most importantly and the best...

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Thank Atom M
Atlanta, Georgia, United States
Reviewed 17 May 2015

Andrea from the front desk was very helpful in helping us find plenty of local dining choices and explaining, in depth, our options of transportation around the city to tourist destinations. The hotel is within a few blocks of the train to downtown Vancouver and walking distance to two small malls. The breakfast buffet is great, but pricey, with a...

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Thank Christopher A

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
This hotel offers free shuttle service to Vancouver Airport, as well as special park and fly packages. In addition, we have great event space, perfect for everything from board meetings to weddings. ... more   less 

Additional Information about Sheraton Vancouver Airport Hotel

Address: 7551 Westminster Hwy, Richmond, British Columbia V6X 1A3, Canada
Region: Canada > British Columbia > Richmond
Price Range: $201 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Vancouver Airport Hotel 3.5*
Number of rooms: 389
Reservation Options:
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Also Known As:
Best Western Richmond
Hotel Style:
#2 Green Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Vancouver Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Vancouver Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure, I had a standard room and it was larger than most standards. Had a balcony and a really comfy bed.”
 of 5 bubbles imunno1, 27 Nov 2016 | Read review
“Room was close to elevators but quiet. Very clean, nice amenities, comfy bed. It seemed chilly, tho the thermostat was set at 71 degrees.”
 of 5 bubbles 454buffy, 22 Nov 2016 | Read review
“Stay away from floor 3 in the SPG wing. It's over the hotel venting system.”
 of 5 bubbles northsue, 11 Nov 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles SuzieM95, 23 Oct 2016 | Read review
“All fine and great value”
 of 5 bubbles FurryCreekEdie, 18 Oct 2016 | Read review
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