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Sheraton Vancouver Airport Hotel

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Traveller (129)
Room & Suite (86)
Dining (16)
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Overview
  • Excellent38%
  • Very good45%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“north tower”(13 reviews)
“the club lounge”(21 reviews)
“olympic oval”(9 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Vancouver Airport Hotel
Special Offer: Canada Summer Escapes
Hotel deals
Offers from Sheraton Vancouver Airport Hotel
Special Offer: Canada Summer Escapes
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (898)
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Traveller rating
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335
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All reviewsnorth towerthe club loungeolympic ovalstarbucks coffeerichmond mallpool and hot tubbusiness tripfitness centerhousekeeping staffvancouver airportnice roommini fridgeking bedone night stayfree shuttlecanada lineshuttle service
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21 - 25 of 869 reviews
Reviewed 3 weeks ago

My room was near the elevator and people were coming and going all night, sometimes talking very loudly and rousing me from my sleep. It was not pleasant. As someone else said, the furnishings are tired. They made a mistake on my bill and it...More

Thank KootenayBliss
Response from Tim M, Dir. Of Rooms. at Sheraton Vancouver Airport HotelResponded 3 weeks ago

Thank you for the feedback. Having a quiet and peaceful environment for our guests is one of our service goals which clearly we did not meet during your stay. We can be extremely busy with conventions and on occasion these circumstances can impact the noise...More

Reviewed 3 weeks ago

Bath towels were missing and had to be requested. TV Remote had to be replaced as it was functioning very poorly. There was a makeup blotch on the bedspread which was replaced on request.WIFI was good. Staff were pleasant.More

Review collected in partnership with this hotel
Thank Mary J
Response from Tim M, Dir. of Rooms at Sheraton Vancouver Airport HotelResponded 3 weeks ago

Thank you for taking the time to share your feedback with us regarding your recent stay, I apologize for your less than satisfactory experience, this is an isolated incident and not what you would expect from a Sheraton Hotel. I would appreciate an opportunity to...More

Reviewed 3 weeks ago

If you like history you will love this hotel. I am sure the carpet is from the original install date, the elevator is clunky and does not line up when at your floor, and the A/C is so loud that you need to keep in...More

Thank tollman62
Response from Tim M, Dir. Of Rooms at Sheraton Vancouver Airport HotelResponded 3 weeks ago

Thank you for taking the time and sharing your experience with us, it was great to read our team were taking excellent care of you, there are certain aspects that we clearly need to work on. But we truly appreciate your feedback and we look...More

Reviewed 3 weeks ago

The hotel is in Richmond, and does have an airport shuttle. The rooms are straight out of the 70's and the furnishings are tired. However, the beds and linens are updated and comfortable. My room was quite a hike from the front desk. The sliding...More

Thank Annoyingly_Picky
Response from Tim M, Dir. Of Rooms at Sheraton Vancouver Airport HotelResponded 3 weeks ago

Thank you for your feedback on the various aspects of your stay, we truly appreciate you taking your time to share your experience.

Reviewed 3 weeks ago via mobile

Fantastic team! I stayed at the Sheraton airport Hotel in Vancouver BC in March, when they graciously and smoothly hosted a huge conference-type event for over 1300 adults and youth - and the service was excellent. Anytime someone needed anything at all, it happened! The...More

Thank Amy M
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$253 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$253 - US$506 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Richmond
#5 Luxury Hotel in Richmond
#10 Business Hotel in Richmond
#11 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (129)
Room & Suite (86)
Dining (16)
Pool & Beach (11)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
Mark S
October 26, 2016|
AnswerShow all 6 answers
Response from jaws101 | Reviewed this property |
I have heard there is one on the 6th floor in the west tower
0
Votes
Dominic K
September 25, 2016|
AnswerShow all 8 answers
Response from kritter0622 | Reviewed this property |
I have never heard of such a thing, but you can always check with them.
1
Vote
Tinkerbellsg1
January 15, 2016|
AnswerShow all 4 answers
Response from NewlyTina | Reviewed this property |
No, they don't have it.
0
Votes
Room Tips
"Quiet rooms, nice views of the swimming pool area if in one of those rooms, although our preference is for..."
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"pillows could be a bit more solid not a fluffy."
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"Provide complimentary slippers."
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"Pan Pacific for same price and waaay nicer"
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