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Four Points by Sheraton Vancouver Airport

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8368 Alexandra Rd, Richmond, British Columbia V6X 4A6 Canada
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Traveller (146)
Room & Suite (101)
Dining (3)

About

#15 of 25 hotels in Richmond
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Four Points by Sheraton Vancouver Airport is in Richmond’s Golden Triangle district on “Food Street”, across the Lansdowne mall with access to Canada Line, and is 10 minutes from YVR and 20 minutes from downtown Vancouver. Complimentary YVR airport shuttle 24/7, Wi-Fi and a new Fitness Centre with one-site dinning. Bonvoy member, Resident and CAA/Senior, Park N Fly, corporate rates are available. A new "Food street Restaurants list is available at Front Desk for your convenience.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Wifi
Coffee shop
Restaurant
Breakfast available
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Chinese
Hotel links
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506Reviews17Q+A72Room tips
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Winifred102 wrote a review Jan. 6
Hong Kong, China1 contribution
Never thought of this 3 star hotel would provide paper cups / disposable plastic spoons without even a proper utensils. Room cleaning provided ONLY upon request. Unhelpful reception, who only replied you with negative reply. Worst: lost CAD$1000 during the stay !!! This is the worst hotel that I have ever had in my life!
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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envy28 wrote a review May 2022
Kailua, Hawaii122 contributions45 helpful votes
Hotel's Favourite
One of the cleanest, shiniest bathrooms we’ve seen in a while. Nice hotel with very helpful and friendly staff. Clean and comfy. Able to catch a shuttle to the airport in the early morning. Absolutely no complaints
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Date of stay: May 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Cissy Y wrote a review Jan. 2
Being robbed in the hotel room. All cash are gone. Hotel staffs are not helpful. No cctv or surveillance camera on the hallway or elevators. Police came and only made statement. Horrible experience. Over C$10000 we’re lost. DONT STAY HERE
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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disneyfreeek wrote a review Dec. 2022
Victoria, Canada22 contributions8 helpful votes
I just came back from one night at the Four Points Sheraton. The check in was very basic. The rooms are pretty basic as well, everything you need for a one night stay. At 6am the fire alarm went off so everyone had to vacate the premises which is fine…..there was no communication as to why the alarm was going off, I had to talk to the fireman. It was from the kitchen and the smoke went down the hallway and set the alarm off. Once they found out what caused the alarm an announcement would of been nice, according to the sign on the elevator they can make announcement. That would of been better so people wouldn’t waste their time and effort. I was with my elderly mother so we had to go down 3 flights of stairs and go around the building to get back in. When we checked out in the morning, they’re was no mention to how our stay was or an apology for the fire alarm. On a positive note, the service in the restaurant was great. I ordered the continental breakfast and the lady made sure everything was packed up properly to take back up to the room. I don’t think I will stay here again.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Parking is great $10/night Restaurant had wonderful service Good location near airport
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ivan M wrote a review Oct. 2022
1 helpful vote
I’m feeling an idiot for booking a reservation with this hotel. We’ve had a flight in the afternoon and we’ve made a reservation at the hotel to stay at night. I’ve called the hotel and they informed to me that they offer a 24/7 shuttle service. This is not true!!! We’ve stayed over one hour waiting for the shuttle and it didn’t show up. We’ve tried to call the hotel during the entire period without success. We’ve took a taxi to the hotel and when we arrived the receptionist started to gave excuses for the cheating service!!! When we arrived at the room, it doesn’t have towels for all of us and the shower was dirt with mud. This is the worst experience we ever had with Marriot/Sheraton chain and I do not recommend this hotel to anybody.
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Date of stay: October 2022
Value
Location
Service
Room Tip: The hotel doesn’t deliver what they promised!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Neil S wrote a review Oct. 2022
Chilliwack, Canada8 contributions8 helpful votes
I chose this hotel based on price and location to Vancouver International Airport. The low price was reflective of the experience at this hotel. The ice making machine is located at the end of the hallway, about 3 doors down from, 50 feet or 15 yards from my room. The machine is not enclosed in its own room. Well sure enough somebody used it at 1 am in the morning and I was woken up from a dead sleep. It took me an hour and a half to fall back asleep. The machine was so loud it sounded as if it was across the hall from my room on the 6th floor. When I mentioned this as a feedback complaint in the morning when checking out, the agent gaslighted me. He was surprised and made it sound like I was the only person in the 30 years of this hotels existence to make such a complaint. He smiled and gave me the empty line that he will check it out, as if personally he would. I was not offered much of an apology or any compensation in terms of either breakfast at the restaurant or money. My intelligence was insulted by him. Further, this hotel was a basic hotel without much in terms of amenities. The room was decent enough and the bed was comfy. However the free wifi was awful. It constantly kept disconnecting. I would not recommend this hotel to anyone as there are many more nicer ones in the area. The outside of the hotel looks like it is 20 years overdue for painting. You expect a good night's sleep and this hotel can't even deliver on that basic commitment.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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CharliesAngel2013 wrote a review Oct. 2022
Olean, New York85 contributions34 helpful votes
+1
I am surprised this place is part of the Marriott chain because it definitely does not meet marriott standards. Our first room had a broken safe, AC didn't work, and when I picked up the phone to speak with the front desk, the phone didn't work either. So I had to go down to switch rooms. Zero apologies from the guy at the front desk. Our second room wasn't much better but at least things worked. It is near a large shopping plaza with restaurants and a Walmart. There is a McDonalds pretty close for quick breakfast. I'm glad we only stayed here one night. I went to get ice (we were on the 4th floor) and the machine was just gone. Nothing there but the shelving! I went down a floor and there was a sign that one did not work either and you had to go to floor 6 for ice. There was old blood on the bedding. Hairs in the shower that obviously was not cleaned. This place was gross and I would never stay here again.
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Date of stay: September 2022
Rooms
Cleanliness
Service
Room Tip: I guess floor 6 since that is the only one with a working ice machine. good luck getting one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Levi70 wrote a review Oct. 2022
Miami, Florida61 contributions38 helpful votes
Had to quarantined there. My room was covered/paidfor by my employer. Had to put my cc for incidental deposit. Someone made a mistake and charged the whole stay to my cc instead. I immediately informed them about this and Elaine the manager said she would reverse this charge. Now it has been 2 weeks and the charge is still on my cc. I went and talked to this woman at least 4 times before I left the hotel. I have called for three days now and nobody is doing anything about it. As per her statement accounting should be handling this. Unbelievable!!!
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Date of stay: October 2022Trip type: Travelled on business
Room Tip: Check your credit card to avoid bogus charges
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Lydia R wrote a review Sep. 2022
Clermont, Florida78 contributions15 helpful votes
The BEST part of our stay was our server LISA at the hotel's restaurant! She was GREAT!!!! The food was also fresh & delicious! The hotel was just OK! The beds were very comfortable, but the hotel is definitely outdated, and the room did not smell fresh, although it was cleaned. The hallway rugs had a moldy scent when we got out of the elevator. The front desk personal was OK, not friendly, or welcoming. We would not stay here again. There was a McDonald about a block away and only Asian restaurants around the hotel, however, there was a Mall just across the street behind the hotel.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: Ask for a view NOT overlooking the Mall parking lot
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rob W wrote a review Sep. 2022
1 contribution
My wife and I only stayed 1 night at your hotel. We didn’t spend much time there but the highlight for us was Lisa at breakfast. She is a super star. She is soo good and service was 5 star. We would stay again at your hotel just to see Lisa. You can tell that she loves to spend time with the guests.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$151 - US$182 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 points by sheraton vancouver airport, four points by sheraton vancouver airport hotel richmond, four points vancouver airport, four points richmond, sheraton richmond, richmond four points, richmond sheraton
LOCATION
CanadaBritish ColumbiaRichmondCity Centre
NUMBER OF ROOMS
140
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Four Points by Sheraton Vancouver Airport - UPDATED 2023 Prices, Reviews & Photos (Richmond, British Columbia) - Hotel - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Vancouver Airport
Which popular attractions are close to Four Points by Sheraton Vancouver Airport?
Nearby attractions include Time Escape (1.2 km), Aberdeen Centre (0.7 km), and Yaohan Centre (0.9 km).
What are some of the property amenities at Four Points by Sheraton Vancouver Airport?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Four Points by Sheraton Vancouver Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Vancouver Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Vancouver Airport?
Yes, parking is available to guests.
What are some restaurants close to Four Points by Sheraton Vancouver Airport?
Conveniently located restaurants include 75 West Coast Grill, Harold's Kitchen & Bar, and CAVU Kitchen Bar.
Are there opportunities to exercise at Four Points by Sheraton Vancouver Airport?
Yes, guests have access to a fitness centre during their stay.
Does Four Points by Sheraton Vancouver Airport have an airport shuttle?
Yes, Four Points by Sheraton Vancouver Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Vancouver Airport have airport transportation?
Yes, Four Points by Sheraton Vancouver Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Vancouver Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Vancouver Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.