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Hilton Vancouver Airport

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Traveller (198)
Room & Suite (99)
Dining (24)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hilton quality boutique hotel located 5km from Vancouver International Airport and just 20 minutes from Downtown attractions. Spacious Guestrooms and Suites feature items from the Hilton Serenity Collection and include exclusive Suite Dreams mattress and box spring, down-filled comforters and pillows. Complimentary shuttle service from Airport.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
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Room features
Non-smoking rooms
Suites
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Special Offer:Price Match Guarantee
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1,057Reviews
228Photos
8Q+A
100Room tips
Traveller rating
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  • 15
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Popular mentions
Check-in experience was great! We had four adults and one toddler but were offered free breakfast for each one of us (Hilton Gold/Diamond typically allows 2 free breakfast). Thanks for going extra miles, really appreciated! The qualify of the breakfast was high, a nice buffet
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Hotel's Favourite
Fresh popped popcorn, coffee, and friendly staff at this Hilton property. I got in pretty late from a delayed flight and was staying here for work. Room service was still offered, and the restaurant menu was marked with indications for food allergies. I am gluten free, and
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Response from CavellAu, Manager of Rooms Operations at Hilton Vancouver Airport
Responded 4 weeks ago
Dear Guest, Thank you very much for taking the time to write us a review on Trip Advisor. It is our goal to ensure that our guests are well taken care of during their stay and we are happy to know that we have make the expectations. Your comments will be shared among our team members. Thank you again and we look forward to your next visit. Regards, Cavell A. Manager of Rooms Operations
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Desk staff were so friendly and willing to help with any questions we had regarding the restaurants in the area and the ease of navigating around the lower mainland. The rooms are clean and beds very comfortable; quality of pillows very comfortable as well
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I expected a bit better from the Hilton, especially for the price of the room. I was there as part of an event so I received a discounted rate, but had I paid full price I would not have been pleased. The room was run down with chipped furniture and a shower head that couldn't
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Review collected in partnership with Hilton Hotels & Resorts
From the moment of check in with extraordinary long queues to having to wait 40 minutes to be seated at breakfast with limited food options and then the same night a 1 hour 30 minute wait for dinner, there was no customer service or attempt by management to overcome the
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Response from CavellAu, Manager of Rooms Operations at Hilton Vancouver Airport
Responded 1 week ago
Dear Guest, Thank you for taking the time to write us a review on Trip Advisor. Please accept my apology as your stay was less than perfect due to restaurant wait time. If this review was posted on the day you stayed, I can relate to why there such a wait in our restaurant. We experienced an unforeseen flight delay on this day with over 93 additional passengers that were sent to the hotel with very short notice. Every guest had meal vouchers given from the airline and thus we experienced high traffic in all areas in the hotel and longer wait time is inevitable. We are sorry that this has created a negative experience. Our team members are experienced and have served over 200 guests in the past. We try our best to accommodate and serve every guest during their stay. Regards, Cavell A. Manager of Rooms Operations
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飯店提供盥洗用具
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12345620
Good Day Merinski, I apologize for the late reply. We do have a Park Stay and Go package available at the hotel which includes parking for up to 21 nights. To book this, please contact our hotel directly at and we can have a Reservations Agent speak with you. If you already have pre-existing reservation booked, we can offer parking of $20 (after taxes) per night pre, during and post trip. You will have to pay in full at the Front Desk during check in. Please advise our Front Desk Agent during check in so we can register your vehicle. Thank you. Cavell Au Manager of Rooms Operations
0 votes
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How much of a credit card deposit do you take for one night? Is there an outdoor smoking area?
Hello Edgussy, We do not charge a deposit but we require a credit card guarantee. Yes there is a smoking area outside of the hotel. The building is a non smoking building. Thanks, Gary Collinge General Manager
0 votes
Is the hotel pet friendly? We have a cat.
Really? You want to take a cat to a hotel?!! I didn't think cats liked travelling - mine certainly don't. Spare a thought for other guests, and put the moggie in a cattery!
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Hello & thank you for your inquiry. Our airport shuttle leaves the airport every half hour at quarter after the hour and quarter to the hour. (15 & 45)
1 vote
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12
"Junior suite room with sofabed in the sitting room face the elevators, not too good for one sensitive to noise."
"corner/high as possible"
"Look North!"
"The higher you are the quieter it is. Ask for a view of the mountains if you want to watch planes land."
"Stayed on the 6th floor. Really quiet. The elevators are separate so that the traffic doesn't bother you."
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12345620
PRICE RANGE
US$179 - US$482 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton vancouver airport hotel richmondhilton hotel richmondhilton richmond
LOCATION
CanadaBritish ColumbiaRichmond
NUMBER OF ROOMS
237
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