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Hilton Vancouver Airport

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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Vancouver Airport
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843 Reviews from our TripAdvisor Community

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Showing 810: English reviews
Regina, Canada
Reviewed 11 May 2016

I have stayed at more modern hotels for much less then the price to stay here. Although the service was fine, it wasn't over the top and the complimentary Internet was useless. I would stay here again but it would not be my first choice.

Review collected in partnership with Hilton Hotels & Resorts
Thank crystalcS1095KL
Reviewed 3 May 2016

It is about a ten minute ride to and from the airport and the bus runs from the hotel at five minutes to and twenty five minutes past. Check in was OK, no mention of our Diamond status and no water in the room. There were also no robes in the Junior Suite we were in. There is also not...

Thank Deb1144
Waterbury, United States
Reviewed 2 May 2016

This Hilton doesn't live up to the standard of Hilton's that I have come to expect. Hilton's are, in general, very good, however this particular one falls far short of expectations. There were numerous problems with room housekeeping, including un-cleaned bathrooms, amenities not replaced after previous guest checked out. Bugs in the room. Some of the staff were helpful but...

Review collected in partnership with Hilton Hotels & Resorts
1Thank Kimberly H
Gary C, General Manager at Hilton Vancouver Airport, responded to this review

Dear Kimberly H, Thank you for taking the time to relay your concerns regarding your recent stay at our hotel. It seems we let you down in a number of areas. Please accept my apologies. We take comments such as these very seriously and I have met with our Housekeeping department to make sure these issues are rectified. Thank you...

Anaheim, California
Reviewed 28 April 2016

Great location. The hotel staff is friendly and helpful. The bar is cool, they offer good beerand they have live music on Thursday, Friday and Saturday. The food is incredible. You won't regret staying at this hotel.

Review collected in partnership with Hilton Hotels & Resorts
1Thank Noel S
Sydney, Australia
Reviewed 26 April 2016

There is a free shuttle service from and to airport which is good. We had a junior suite which was lovely and room as we needed to do a lot of repacking of suitcases before heading back to Australia. The bed was very comfortable and bathroom good. Only thing is that the water pressure was not very good. We went...

2Thank Dianne B
Nanaimo, Canada
Reviewed 24 April 2016 via mobile

I have stayed at this Hilton 3 separate times this month and the staff has been unfailingly helpful, cheerful and polite. The front desk staff has gone out of their way to be of service....for example, when I discovered that I would be late and needed help getting my bags from the YVR Harbour Air seaplane terminal to the hotel,...

1Thank Paige F
Smithers, Canada
Reviewed 23 April 2016

I had a very brief but great stay. Wish it could have been longer. The quick shuttle from the airport was appreciated. Check in and check out were quick, efficient and professional. My room was spacious and clean. The wifi was easily accessible. The bed was very comfortable and I had a great sleep. The fitness room was very clean...

Review collected in partnership with Hilton Hotels & Resorts
Thank James B
Victoria, Canada
Reviewed 22 April 2016

I would recommend this hotel to anyone, regardless whether a business or personal trip. The attention to detail in customer service exceeds any other I've seen. The GM is very personable and this obviously extends throughout the staff. This experience has also been consistent over many years, not just a single occurrence. Very impressed!

Review collected in partnership with Hilton Hotels & Resorts
1Thank debc_victoria
Pembroke Pines, United Kingdom
Reviewed 21 April 2016

This Hilton Vancouver, BC seems like it was inherited from another previous hotel/motel chain. Room lights was adequate, carpet and sofa seems dirty, rough surfaces, and poorly insulated in door way. Staff were all willing to help. Great advise of nearby restaurants and shops. Could use more vacuuming, with some musty smell. Small bed room stuffed with a King-size bed....

Review collected in partnership with Hilton Hotels & Resorts
Thank Peter T
Bedford, Texas
Reviewed 20 April 2016

Nice corner room with a great view. Free airport shuttle. Roof top non heated pool. Good restaurant. Walking distance to shopping. Train is 10 min walk. Flight was cancelled so airline paid for the room but I would stay here again. Free fast WiFi. Dog friendly not sure of the surcharge but there was a Great Dane staying on our...

1Thank Sharkbait1968

193 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Hilton quality boutique hotel located 5km from Vancouver International Airport and just 20 minutes from Downtown attractions. Spacious Guestrooms and Suites feature items from the Hilton Serenity Collection and include exclusive Suite Dreams mattress and box spring, down-filled comforters and pillows. Complimentary shuttle service from Airport. ... more   less 

Additional Information about Hilton Vancouver Airport

Address: 5911 Minoru Blvd, Richmond, British Columbia V6X 4C7, Canada
Region: Canada > British Columbia > Richmond
Price Range: $305 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Vancouver Airport 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Priceline, HotelsforEveryone, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Hilton Vancouver Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Airport Hotel Richmond
Hilton Hotel Richmond
Hilton Richmond
Hotel Style:
#4 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
#8 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Airport staff and other travellers.
4 questions
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2 months ago
over a year ago
Bridgeville, Delaware
over a year ago

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Questions? Get answers from Hilton Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If its a clear night the rooms on the north give a view of the Mountains.”
ReedRN, 11 Apr 2017 | Read review
“Corner suite on the upper floor are large with an outdoor patio area.”
monaf670, 21 Feb 2017 | Read review
“Don't get a room across from the ice machine - it sounds like a locomotive.”
jrbarrowsb, 12 Oct 2016 | Read review
“I was facing a parking lot, but I think if you were on the other side of the building on a higher floor, you would have a nice view.”
HiHoHiHoRDU, 20 Sep 2016 | Read review
“Make sure you check out their promotions. I got breakfast special for the two of us at $33 CAD. Normally, breakfast is $22 CAD per person”
upexplorer2011, 17 Sep 2016 | Read review
5 of 5
US$230* /night
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Prices are for 1 room, 2 adults
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