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Hilton Vancouver Airport

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Hilton Vancouver Airport
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800 Reviews from our TripAdvisor Community

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Showing 771: English reviews
Seattle, Washington
Reviewed 23 August 2015 via mobile

We stayed at Hilton for two nights. My family loves Hilton, we often stay at Hilton around the world. This Hilton offered amazing food at their bar/restaurant. There are two shopping malls nearby. The one closest is a mall filled with shops and well known brands which I really loved. The rooms were quite large as I expected but my...

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Thank fiona i
Connecticut
Reviewed 22 August 2015

We only stayed here for one night. We were pleasantly surprised by the corner room we were given. There was lots of natural light which we appreciated. The room is a mini suite with two large flat screen tvs, a good sized desk and a comfortable King sized bed. It was nicely decorated and it had some mild updating. There...

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Thank ARJACT
Reviewed 22 August 2015

We chose this hotel to be close to the airport for our Fly back. The neighborhood was not Nice. The wifi was a nightmare and the room was not so large. The bathroom was tiny. I was very disappointed for a Hilton and I definitely advise you to stay at the Burnaby Hilton close to Vancouver and not the Richmond...

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Thank Nathalie P
Gary C, General Manager at Hilton Vancouver Airport, responded to this review

Dear Nathalie P, Thank you for taking the time to comment on your recent stay with us. We appreciate your feedback on our Internet service. We are using Hiltons AT&T “Stay Connected” system and it is usually very fast and quite stable. I have asked our IT department to check the connections and signals in all the rooms. I apologize...

Harrogate, United Kingdom
Reviewed 20 August 2015

Stayed here twice; once business, once pleasure. Latter was an emergency, we got the last room in the hotel in the only hotel with any rooms in the whole airport area. Staff were great. The hotel is easy to get to from the airport.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 931rickc
Ottawa, Canada
Reviewed 18 August 2015

I really like this hotel, my last stay here was my 15th and they gave me an appetizer plate compliments of the house for the occasion. I like the location vis a vis airport and sky train ( easy to get to down town). It's a good spot for arriving to and getting out of Vancouver. The staff are friendly,...

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Thank Ottawa_uhl
Toronto
Reviewed 16 August 2015

I have stayed at the Vancouver Airport Hilton for probably close to a decade - several times a year. And I have never had a bad experience. Okay sometimes their elevators are too slow - if the hotel is full. But so many other things make up for any of the downside. The check in experience is really friendly and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Patricia H
Heathsville, Virginia
Reviewed 15 August 2015

Only stayed here for an overnight on the way to Vancouver Island to stay at the Wickininnish. If we come back to do Vancouver, we might stay at this hotel again. It is important to pick a south facing room to avoid most airport noise.

Review collected in partnership with Hilton Hotels & Resorts
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Thank KAGA924
Cave Creek, Arizona
Reviewed 14 August 2015

I'm typically a Marriott guy(lifetime gold elite), but considering that the nearest Marriott wanted over 2x what this Hilton wanted - I opted to stay here and it was well worth it. Very speedy check-in(via mobile check-in) and greeted by very friendly front desk staff. Easy access from parking garage to the hotel and up to my room. Elevator maintenance...

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Thank PirateEC
Dartmouth, Canada
Reviewed 13 August 2015

Stayed here on points recently because we had an early flight out. Having left the Hampton Inn downtown, we were able to take the Canada Line directly to the stop, which is nearby the hotel. In the morning we took the Hilton Shuttle (shared with the nearby Marriott and Sheraton) to the airport. This goes at 25 and 55 min....

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1Thank Katchapuri
Scottsdale, Arizona
Reviewed 12 August 2015 via mobile

We are Hilton grand vacations club members and have travelled to numerous Hilton properties over the years. We can definitely say this property is far below the Hilton standard we are used to. From the single elevator-that apparently has been down for 2 weeks- to the horribly laid out rooms, we couldn't wait to check out. The bathroom was so...

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Helpful?
Thank scottsdaleamtd
Gary C, General Manager at Hilton Vancouver Airport, responded to this review

Dear Scottsdaleamtd, Thank you for taking the time to relay your concerns regarding your recent stay at our hotel. It seems we let you down in a few areas. Please accept my apologies. We take comments such as these very seriously and I have met with our department heads especially IT for the Internet concerns and Housekeeping to make sure...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Hilton quality boutique hotel located 5km from Vancouver International Airport and just 20 minutes from Downtown attractions. Spacious Guestrooms and Suites feature items from the Hilton Serenity Collection and include exclusive Suite Dreams mattress and box spring, down-filled comforters and pillows. Complimentary shuttle service from Airport. ... more   less 

Additional Information about Hilton Vancouver Airport

Address: 5911 Minoru Boulevard, Richmond, British Columbia V6X 4C7, Canada
Region: Canada > British Columbia > Richmond
Price Range: $235 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Vancouver Airport 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hilton Hotels Direct, Booking.com, HotelsforEveryone, Expedia, Cheap Tickets, Hotels.com and Priceline so you can book your Hilton Vancouver Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Vancouver Airport Hotel Richmond
Hilton Hotel Richmond
Hilton Richmond
Hotel Style:
#4 Romantic Hotel in Richmond
#6 Business Hotel in Richmond
#8 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Vancouver Airport staff and other travellers.
3 questions
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11 months ago
Bridgeville, Delaware
over a year ago

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Questions? Get answers from Hilton Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite on the upper floor are large with an outdoor patio area.”
 of 5 bubbles monaf670, 21 Feb 2017 | Read review
“Don't get a room across from the ice machine - it sounds like a locomotive.”
 of 5 bubbles jrbarrowsb, 12 Oct 2016 | Read review
“I was facing a parking lot, but I think if you were on the other side of the building on a higher floor, you would have a nice view.”
 of 5 bubbles HiHoHiHoRDU, 20 Sep 2016 | Read review
“Make sure you check out their promotions. I got breakfast special for the two of us at $33 CAD. Normally, breakfast is $22 CAD per person”
 of 5 bubbles upexplorer2011, 17 Sep 2016 | Read review
“View from the room don,t really matter much. It does not matter much. View is "blah".”
 of 5 bubbles AlinDenver, 17 Sep 2016 | Read review
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