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Pacific Gateway Hotel at Vancouver Airport

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Traveller (245)
Room & Suite (311)
Dining (91)
Overview
  • Excellent37%
  • Very good42%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“pier restaurant”(86 reviews)
“fraser river”(32 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Pacific Gateway Hotel at Vancouver Airport
Hotel packages
Offers from Pacific Gateway Hotel at Vancouver Airport
Hotel packages
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Reviews (1,517)
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1,426 results
Traveller rating
547
563
219
59
38
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547
563
219
59
38
Show reviews that mention
All reviewspier restaurantfraser riverruns every minutesfree shuttleair canadavancouver airportroom serviceshuttle serviceroom was clean and comfortableone night stayan overnight stayfront desk staffan early flightcanada lineyvrskytraindowntown
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1 - 5 of 1,426 reviews
Reviewed today via mobile

Rooms were cleans and the beds were great. Wifi is very speedy. The only toiletries provided were conditioner/ shampoo and hand wash. Service in the restaurant is extremely slow. Shuttle service to the airport was good.

Thank Casey Z
Hotel's Favourite
Reviewed December 10, 2017

Once again I needed to overnight between connections coming and going through the Vancouver Airport. The Pacific Gateway provided a high quality accommodation in every respect--the quality of the facilities, the comfort and amenities of my room, the friendly and prompt service at check-in and...More

2  Thank BWHOnfoot
Reviewed yesterday

Government rate is twice what it was last year, and service is not nearly as good. Rooms seem a little shabby, worn around the edges. Bath tub stopper was stuck. Air conditioning didn’t work. I don’t normally write reviews but I used to love this...More

Review collected in partnership with this hotel
Thank Musgravian
Response from PGH-Hotel-Manager, Manager at Pacific Gateway Hotel at Vancouver AirportResponded today

Dear Musgravian Please accept may apologies for not meeting your expectations on your last stay with us. I will have our team follow up on the items in your guest room as they are also noted on your survey. In regards to the government rate,...More

Reviewed yesterday

Well-appointed hotel with good amenities including WiFi, restaurant and other business supports, when staying over to catch a flight at Vancouver Airport. Comfortable beds. Also went to nearby restaurant "The Boathouse" that was recommended.

Thank Janet G
Response from PGH-Hotel-Manager, Manager at Pacific Gateway Hotel at Vancouver AirportResponded today

Dear Janet G Thank you for taking the time to post and hopefully on your next stay with us our new restaurant on the water the Deck Kitchen + Bar will be ready for you to enjoy. Barry Johnson Hotel Manager

Reviewed 4 days ago

We've only been in this hotel for 4 hours so far. From the shuttle bus driver, to the bellhop, to the front desk- all so enthusiastic with helping us to settle in. Of particular note, Cameron and Brodi at the concierge desk had in hand...More

Thank Mujiba C
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$209 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#6 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$209 - US$341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Richmond
#6 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (245)
Room & Suite (311)
Dining (91)
Pool & Beach (27)
Amenities (65)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
July 12, 2018|
Answer
Response from RTGJ | Reviewed this property |
Hi: All I know the Club rooms is from the hotels information. The Club rooms include: Complimentary Wi-Fi (15 Mbps download, 5 Mbps upload per device, no limit on amount of devices per room) Hairdryer Iron and... More
0
Votes
TripsWahaha
April 30, 2018|
AnswerShow all 6 answers
Response from james19cindy13 | Reviewed this property |
yes you can get to coin operated laundry close by. Richmond is huge and has everything you need close by. and tons of great restaurants...:)
1
Vote
Edgussy
April 17, 2018|
AnswerShow all 3 answers
Response from Connie h | Reviewed this property |
You have to put two night deposit.
0
Votes
Room Tips
"Don't have a marina view as bar noise all night."
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"Vancouver International is an active airport."
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"Ask for the view you want."
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"We had a mountain view which was pretty. I'm sure the harbour view would be great too!"
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