We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Sandman Signature Vancouver Airport Hotel & Resort

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Sandman Signature Vancouver Airport Hotel & Resort
View Map
{"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

633 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sandman Signature Vancouver Airport Hotel & Resort
See the most recent reviews
Showing 596: English reviews
wellington
Level Contributor
7 reviews
Reviewed 26 June 2015

management and staff are excellent, had a small problem and they went out of their way to fix it, also included extras to make up for the inconvenience, even after i suggested it wasn't necessary. This hotel is close to the airport, however the train service in Vancouver is excellent and cheep to use, so no problems getting around

Helpful?
Thank Garth L
Franklin J, General Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Garth, We are delighted to see that you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear our team was able to resolve your minor problem right away. We look forward to seeing you again soon! Best regards, Susan Strome Director of Operations More 

London, England, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 June 2015

We stayed one night in the hotel in May 2015, arriving on a Sunday evening. On our way to our room it seemed that all cleaning staff had vacated for the weekend - floors and elevators were all in need of a clean. On arriving at our room we weren't sure it had been properly cleaned and phoned down to... More 

Helpful?
1 Thank Elizabeth J
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Elizabeth J, Thank you for sharing your comments and I am very sorry for this disappointing experience. This is certainly not the usual Sandman Signature cleaning standards. I would highly appreciate if you can get in touch with me directly in order for me to try and rectify this experience to your satisfaction. My contact details are below: Office... More 

Victoria, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 June 2015

The hotel itself was nice enough, the people friendly. However, upon my departure I realized that I had left a piece of property there - since I was already on a shuttle and could not turn around I immediately called the front desk and advised them of this. I was able to tell them exactly what room I was in... More 

Helpful?
1 Thank Harliquinne B
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Harliquinne B, Thank you for posting your comments about your recent stay. I am most concerned to read about your comments and I would very much appreciate to further discuss with you the details of your feedback regarding our lost and found policy. Please be advised we have an affective lost and found policy in place and once the... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 June 2015 via mobile

I stayed at the Sandman 6/18/15-6/21/15 for my vacation in Vancouver. At first impression the hotel was super dated. The lobby was the only modern area in this hotel. We were originally in the Provincial tower 244, but had ants in the room. Gabriel from the front desk kindly switched us to room P222. No ants in this room. It... More 

Helpful?
Thank ShineLV
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear ShineL V, Thank you for taking the time to share your feedback with us. We are delighted to hear you enjoyed the free access to Steve Nash gym and the free parking. The provincial suite family rooms are conveniently located by our outdoor swimming pool and garden area. We do provide hotel maps at check in for all guests... More 

Montreal
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 June 2015 via mobile

The hotel is modern and good for the buck. Rooms are clean and also modern. Restaurant Chops has great apps and nice selection of wines. The drawback is their room service. On my first night, my food took 1.5hrs. When it arrived there was no condiments, salt nor pepper. On our second night we ordered tea. 40 min. Tea bags... More 

Helpful?
1 Thank JudyfromMTL
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear JudyfromMTL, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent stay with us. In regards to your room service comments, we have passed this on to the in house restaurant management. We look forward to seeing you again soon. Best regards, Jesse Steele More 

Swadlincote, United Kingdom
Level Contributor
407 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 185 helpful votes
Reviewed 20 June 2015

Having an overnight in Vancouver this hotel was booked for me for no other reason as that is was close to the airport. Up on checkin half way the afternoon it turns out the rooms were not ready yet. Ahum, that is a bit late and unexpected. Half an hour more I had to wait but I snoozed off and... More 

Helpful?
Thank spamobile
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Spamobile, Thank you for taking the time to share your feedback with us. Our check in time at the hotel is 3PM and our check out time is 12PM, we do our best to accommodate an early check in, but clearly this time we were unable to. Thank you for bring the snack machines to our attention, we have... More 

Houston, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2015

Enjoyed our stay here so much we extend our stay with need to stay back in Canada. The rooms are spacious, clean and well maintained. The staffs are courteous, professional and willing to assist. There is a restaurant on the first floor, which is open till 2am everyday.

Helpful?
1 Thank Akin A
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Akin A, Thank you so much for taking the time to post your comments. I am pleased to know that you have enjoyed every aspect of your stay and look forward to welcoming you back soon. Sincerely, Jesse Steele More 

Montreal, Canada
Level Contributor
131 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 19 June 2015 via mobile

I stayed at this hotel during a layover at YVR and it was good. It is conveniently accessible by courtesy shuttle from the airport. The room was spacious and comfortable. This is not a top hotel, but a fair option around the airport. It is comfortable and the service is good.

Helpful?
Thank Carlos S
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Carlos S, Thank you for your kind review. I am very pleased to know that you have enjoyed your recent experience with us and hope to welcome you back soon. Kind Regards Jesse Steele More 

Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 June 2015 via mobile

I am now trying to remember what it was about this hotel that made me book it. The first room we were given had an odd odor. We thought perhaps it was just the AC unit starting up, but as the evening went on not only did the odor persist, but the room did not cool at all. Opened the... More 

Helpful?
Thank AimeeS72
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear Aimmees72, Thank you for taking the time to share your feedback with us. I'm disappointed to learn of your experience with the off odour and would like to express our apologies for any inconvenience this may have caused during your visit. As your encounter certainly falls outside of our typical standards of service, I would invite you to contact... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 June 2015

A run-down hotel with poor service. If well maintained this hotel can be a great place for a stop over. It has a tennis court, outdoor and indoor pools (with water slide) and a small fitness room. Unfortunately many of the hotel stuff are careless and don't show any dedication to their work. The lady at the reception who gave... More 

Helpful?
Thank SaskTraveler98
Franklin J, Front Office Manager at Sandman Signature Vancouver Airport Hotel & Resort, responded to this review

Dear SaskTraveler98, I am most concerned to read about your disappointing experience during your visit and I would very much appreciate to further discuss with you the details of your feedback. I would be very grateful if you would please reach out to me directly to rectify our faults. Please rest assured we are taking this matter extremely seriously as... More 

208 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (207)
Viewed
Room/Suite (74)
Viewed
Bathroom (28)
Viewed
Pool/Beach Area (6)
Viewed
View from Room (14)
Viewed
Hotel & Grounds (23)
Viewed
Business Centre/Function Rooms (3)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Other (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Richmond hotels
East Cambie
Holiday Inn Vancouver Airport
City Centre
Radisson Hotel Vancouver Airport
Show Prices
Show Prices
Show Prices
Bridgeport
Travelodge Hotel Vancouver Airport
Bridgeport
Westin Wall Centre Vancouver Airport
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Elegance, Relaxation, and Comfort await you at the Sandman Signature Vancouver Airport Hotel & Resort. Located just minutes from Vancouver International Airport, the property is ideal for business and leisure travelers alike. Guests will be greeted with exceptional services and amenities including luxurious rooms, complimentary high-speed Internet access and airport shuttle, indoor Swimming Pool, Hot Tub & 225 foot long water slide, fitness centre, Indoor Tennis, and Squash Courts. By harmonizing our legendary Sandman Service and Amenities with fresh contemporary design, our guests will experience a refined yet unpretentious quality reflected in the details and service. ... more   less 

Additional Information about Sandman Signature Vancouver Airport Hotel & Resort

Address: 10251 St Edwards Dr, Richmond, British Columbia V6X 2M9, Canada
Region: Canada > British Columbia > Richmond
Price Range: $145 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandman Signature Vancouver Airport Hotel & Resort 3.5*
Number of rooms: 439
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Hotwire, Priceline, Cheap Tickets, Travelocity, Odigeo and HotelTravel.com so you can book your Sandman Signature Vancouver Airport Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandman Signature Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sandman Signature Vancouver Airport Hotel & Resort staff and other travellers.
6 questions
Ask a question
8 months ago
Surrey, Canada
1 month ago
Sacramento, California

See all questions (6)

Questions? Get answers from Sandman Signature Vancouver Airport Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the elevator card very slowly to get the elevator to work.”
 of 5 bubbles Traveller1852, 8 Nov 2016 | Read review
“Columbia tower is better and quieter.”
 of 5 bubbles TomKa1234, 29 Oct 2016 | Read review
“If claustrophobic see comments re elevators”
 of 5 bubbles 1812Niagara, 2 Oct 2016 | Read review
“Above the gym on 2nd floor”
 of 5 bubbles Roger.pauline, 25 Sep 2016 | Read review
“Avoid the ground floor in the older section.”
 of 5 bubbles DonC567, 4 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay