River Rock Casino Resort
8811 River Rd, Richmond, British Columbia V6X 3P8 Canada
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US$169
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US$169
US$161
US$169
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About
#14 of 63 hotels in Richmond
Location
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Value
River Rock Casino Resort is Western Canada's only 4-Diamond Casino Resort located in beautiful British Columbia. Situated next to the Fraser River in Richmond, River Rock's stunning location has waterfront and city views of Vancouver and the North Shore Mountains. With the Canada Line train right at the resort's doorstep, getting to downtown Vancouver is only 18 minutes away and the Vancouver International Airport (YVR) is just a quick 7 minute ride. The resort features deluxe King or two Queen guest rooms and luxurious one and two bedroom suites - River Rock has something to suit everyone. Amenities include a sprawling pool with waterslide, show theatre with regularly scheduled entertainment, 24-hour casino, 10 food and beverage outlets including lobby Starbucks, all day buffet, food court and fine dining, Absolute Spa, and fitness centre. River Rock Casino Resort has everything you need to create the perfect mix for both business and pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Entertainment staff
Highchairs available
Electric vehicle charging station
Valet parking
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Evening entertainment
Waterslide
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Dining area
Fireplace
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
Languages Spoken
English, French, Chinese, Filipino and 5 more
Location
71Somewhat walkable
Grade: 71 out of 100
54Restaurantswithin 1 km
13Attractionswithin 1 km
8811 River Rd, Richmond, British Columbia V6X 3P8 Canada
Getting there
BridgeportVancouver Sky Train2 min
TempletonVancouver Sky Train18 min
Rental CarsSee car hire from US$25/day
2014Reviews42Q+A100Room tips
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The hotel room (standard king) was fine considering we had a special players rate. Look for this it is a great price. Bedding is a little underwhelming but the hotel happily and promptly brought us a blanket and more coffee pods. An A for housekeeping staff. Good quality bathroom products. Lots of good towels Please hotels put a vanity mirror in the main room so that we can put on make up etc when partner is in bathroom, a lack in most hotels!! Tip: leave a small tip for housekeeping staff per night, it is hugely appreciated and these aren't highly paid people. Front staff very good and had helpful hints for future stays at the hotel. Wonderful access to other areas of the Greater Vancouver area with the train right there. Tip: This is a good option for the night before or after a flight or ferry trip. Not a lot of food options but I think more are coming. Onto the casino. Well laid out, lots of slot games. However it will never supplant Vegas for us as there are only a few old, poorly maintained video poker machines. We were told that it was because very few people played them. Perhaps that is because of the awful machines???? Its more likely that the return on bet is much lower on slot machines. The table games look like people are having great fun. The "no spitting" signs on the garbage bins were gross and shocked that such a thing is necessary. …
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: if you have an Encore card look or ask about special deals.
We paid $129 per night no resort...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Such an excellent location for accessing the airport and the BC Ferries. Our room was comfortable, and the staff was super friendly. The buffet wasn’t our favorite; it was overpriced for the quality of food offered.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Skip the buffet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Recently stayed here, having stayed before few months ago. This time around I got a newly refurbished room which was lovely. There seems to be an issue with the water in that room: The water pressure in the shower was all over the place, one moment it would be weak and next it would blast out. In addition, the room didn't have cold water in the sink, only scolding hot. My only concern as a solo guest, was being placed at the end of a hall in a building away from reception. Being an experienced traveler, solo travelers should not be placed far away from other people, for security should anything happen. My room was facing the train tracks, therefore I didn't get much of sleep and someone was knocking on peoples doors around 5.00am which left me a little unsettled.
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Room away from train tracks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
Ive stayed here a few times before, but never again. Before I always put aside how its a bit in the rough side, but gosh today I went through 2 rooms and still so disappointed! My kids even said they dont want to stay here again! Hair everywhere - in the shower,both beds , on the towels Used towels on the rack The shower had hair and didnt clean the used shampoo bottle seals from the last guest, Visible things that needed to be vaccumed up, clearly housekeeping didn't even try. And things are just looking rough, stained carpets, couches. Nicked up furniture everywhere. Im not super picky, i get its a hotel, but jusy nothing seemed up to par at all anymore. Pool was SO dirty, for my kids to complain about it this was the last time! We moved rooms once and still had same experience, so that tells me its not just a one time happening. Leaving disappointed and wont be returning, the draw of the waterslide doesnt even outweigh the other things now. …
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Comfortable beds, pillows and nice towels. Clean pool and exercise area. Buffet was Ok, just the usual buffet food, nothing signature. Staff are efficient and friendly. There are several extra charges that add to the cost of the stay like using a credit charge adds 2 to 3% more to the total.
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Date of stay: November 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Great location to the Canada Line but expensive to saty here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Large clean room, staff was great. Casino super fun. Not sure why some people are so negative about reviewing this property (probably grumpy they didn’t do well in the casino). Didn’t try the pool as we didn’t have time. Going again in 3 weeks and will try it out then! Like the proximity to the airport and SkyTrain. With SkyTrain so close you basically have a good portion of Vancouver at your finger tips without the stress of driving and finding parking that’s affordable and available . It’s free parking at this place unless you use the Valet.Definitely worth a repeat visit! Try your luck and book today!
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
The stay wasn’t worth the money. The building is located in a dingy part of Richmond and so far from downtown , so there is nothing to do. We we warned not to walk around outside at night. The furniture is shabby. The bathrooms are disgusting . There is no exhaust fan in the ceiling of the bathroom. The vents are covered with disgusting “stuff” so there is no ventilation. Are room looked like they didn’t clean after the last guests. The casino is so small they only have a stand up bar . There is a small walk up restaurant in the casino , it’s the only place with tables and chairs. There s one sit down restaurant , but it is old and smells. There is no room service!! Most of the people that work in the building only speak little a English. There is no one to help with luggage and nobody offers any help. We travel frequently and this is the first time I have posted a review ,but I wanted to make sure no one else had our experience. We could have stayed at the Fairmont at the waterfront for less money than we paid to stay at River Rock.. Do not waste your time or money!! …
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Do not go!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tryanythingonce wrote a review Oct 2023
Walsham-le-Willows, United Kingdom759 contributions441 helpful votes
Chose the River Rock because of proximity to the airport via the Canada Line which was great and so easy! Also just a 25 minute journey to the Vancouver waterfront directly from the station attached to the hotel. It made for a great 2 night stay on the way to Vancouver Island, We. booked a suite at half the cost of any equivalent hotel in the downtown area. The room was great, huge suite with sitting room and huge bed. We ate in the Curve Lounge twice and it was really good and not expensive. Starbucks in the lobby for breakfast. Great gym and leisure pool. Will stay again!
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Date of stay: September 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
This was the absolute worst experience in a hotel and casino I have ever had. It was disgusting how I was treated, I would never recommend the River Rock to anyone. My spouse and I got a babysitter and decided to have a night out. We both work a lot of hours and have stressful jobs. We drove 1.5 hours to get here and when we arrived the night asking situation was atrocious. We then got to our room and you could tell it had been cleaned weeks prior and never refreshed. Dusty/streaky mirrors, dust on all the surfaces and just a stagnant smell in the room. We brushed it off and decided “ We didn’t come here to complain about the room, let’s go have fun.” We got down to the casino and played for about a hour and a half. In that time I had two drinks and didn’t finish either. My spouse smokes and had gone outside and I had decided I wanted to order food. I went on skip and decided pizza, went outside to ask my spouse what he wanted and when I went to go back into the casino was still on my phone. The “security guard “ ask me to look up and I did and then asked me to step to the side which I did. Another man came over and said “Your eyes are red and you’re too intoxicated to come in” I looked at him and said pardon me? I have had two drinks and I am aware my eyes are red- I have been up working on my computer since 5:00 am. He then said I don’t care your not coming in. My spouse then got upset, and we tried talking to security, and explain we are staying here and I have literally had two drinks, the one man said go deal with hotel management. Speaking with hotel management was a 3 ring circus in its self. The management had zero idea how to speak with people, zero customer service skills and was just rude, unprofessional and disrespectful. He then called security because my spouse wanted to tape the conversation because he was literally that rude. The security guard who had originally told me I was too drunk to be in the casino came back and said “ Hey Karen, no one cares you can leave” my name isn’t Karen he was trying to be rude to me. All I can say is steer clear. This establishment has poor leadership, poor management and absolutely no idea how to treat customers. If you are wanting to spend 500.00 on an executive suite for the night that’s musty, dusty and outdated then get disrespected and called names maybe this is the place for you. …
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Though I didn't stay in the hotel on the last visit to the River rock casino, I did take in some fun on the casino floor playing the slots. As normal the staff at the door are very courteous and they are very educated in regards their position of security. the new I.D at the entrance is good added security. I have never won a huge jackpot here unless one can consider $4500.00 a huge sum of money. To most serious gamblers I'd guess its money spent trying to get a huge jackpot but for me that is by far the largest jackpot I have hit on a slot machine. I am very unlucky at any casino I've gone to and hence don't go much anymore, as losing on a consistent basis isn't what I would call "fun". But that aside the River Rock has many slots to play with a few high roller rooms at either end and plenty of tables if that's your poison. I play roulette and occasionally blackjack and have done ok on those two games but not very often as I do enjoy playing the slots. They have the greatest staff very helpful and coffee cart is always making the rounds as well wait staff if you care for alcoholic beverages or pop. they are only operating one cashier booth with about 4 to 6 wickets open for cashing out chips, breaking bills, or exchanging vouchers for cash, though you can also use one of the many satellite money dispensers located thru out the casino to cash vouchers as well. The food court has three restaurants open that are more like fast food or they have an amazing buffet located on the second floor in the main lobby. As for location they are in a perfect spot to access from the skytrain into Richmond (Canada Line), as it stops just merely 100m from the Hotel and can be accessed thru the over street walkway or thru the parkade and stairs with easy to follow signage, and is easily access as well for handicap persons with ramps and the valet people can probably help if needed. Overall the River Rock has a little for everyone whether you want a night of gambling, staying in the hotel or relaxing by the pool, this place has it all. Unwind, relax, enjoy! …
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Date of stay: October 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$145 - US$225 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
river rock richmond, river rock hotel richmond
LOCATION
CanadaBritish ColumbiaRichmond
NUMBER OF ROOMS
396
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Frequently Asked Questions about River Rock Casino Resort
Which popular attractions are close to River Rock Casino Resort?
Nearby attractions include Time Escape (1.0 km), River Rock Casino Resort (0.04 km), and McArthurGlen Designer Outlets Vancouver (1.0 km).
What are some of the property amenities at River Rock Casino Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at River Rock Casino Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at River Rock Casino Resort?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at River Rock Casino Resort?
Yes, free parking, a parking garage, and paid public parking on-site are available to guests.
What are some restaurants close to River Rock Casino Resort?
Conveniently located restaurants include Italian Tomato, The Story Cafe - Eatery & Bar, and Moxies.
Are there opportunities to exercise at River Rock Casino Resort?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at River Rock Casino Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does River Rock Casino Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at River Rock Casino Resort?
The staff speaks multiple languages, including English, French, Chinese, Hindi, Japanese, Thai, and Vietnamese.
Are there any historical sites close to River Rock Casino Resort?
Many travellers enjoy visiting Mountain View Cemetery (5.1 km).