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River Rock Casino Resort

1,614 reviews
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Traveller (415)
Room & Suite (248)
Dining (46)
Overview
  • Excellent46%
  • Very good36%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
“sky train”(156 reviews)
“slot machines”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from River Rock Casino Resort
Special Offer: Winter Magic @ The Rock
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Rooms
Feb 5Feb 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,614)Write a Review
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401 - 405 of 1,558 reviews
Reviewed 6 June 2016

The River Rock Resort is a very large hotel, yet it is designed so that it still has a moderately middle size feel. We only stayed a couple of nights and the kids were thrilled with the pool - which has a good size slide...More

Thank drjil
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 7 June 2016

Dear Valued Guest, Thank you for the great review! It is always a delight to hear back from guests that had a fantastic stay with us. Thank you for sharing your experience with the Trip Advisor community. We take great pride in making sure all...More

Reviewed 4 June 2016

Really great stayed with my husband in May for the weekend to explore Vancouver. Front desk was fantastic, very friendly and helpful with recommendations and directions. We stayed in a suite with Marina view that was a nice free upgrade from River Rock. One thing...More

Thank _17_2010
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 7 June 2016

Dear Valued Guest, Thank you for staying with us and your feedback on your recent stay with us. We are so thrilled to hear that you enjoyed the amenities, our guestrooms, our facilities and how the service you received elevated your experience with us. However...More

Reviewed 3 June 2016

I would have given the River Rock a higher rating but the bed and pillow were not great. The room Air Conditioning was centrally controlled and too hot. I called once to main desk to have adjusted but really not great. The buildings were very...More

Thank NSKate2012
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 7 June 2016

Dear Valued Guest, Thank you very much for your detailed review and coming back to the River Rock Casino Resort. We sincerely apologize for the less than excellent experience you've had during your recent stay regarding your bed and pillow experience as well as the...More

Reviewed 3 June 2016

Stayed one night to be close to a wedding venue at the boat club nearby. Nothing special about this place for ~$180/night. I guess its nice if you like the Casino scene. Location isn't much for walking the sights as its located in an "industrial"...More

Thank Ryan S
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 7 June 2016

Dear Valued Guest, Thank you for staying with us and your feedback on your recent stay with us. At River Rock Casino Resort, we always aim to provide the finest personalized service and facilities to our guests. We hope you enjoyed the wedding you attended....More

Reviewed 2 June 2016

We selected River Rock for our one night stay, pre cruise. The check in process was fast and the desk clerk was very friendly. We booked a 2 bedroom suite (traveling with family) and it was very spacious, spotlessly cleaned and tastefully decorated. Normally we...More

Thank arnoldkg
Response from River-Rock-Resort, Executive Director at River Rock Casino ResortResponded 7 June 2016

Dear Valued Guest, Thank you for staying with us and your feedback on your recent stay with us. We are delighted to hear that you enjoyed the amenities, our guestrooms, and our facilities. We hope you enjoyed your cruise. We look forward to welcoming you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$170 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$170 - US$363 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Richmond
#3 Family Hotel in Richmond
#5 Romantic Hotel in Richmond
#7 Luxury Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (415)
Room & Suite (248)
Dining (46)
Pool & Beach (22)
Hotel & Grounds (298)
Bathroom (26)
Business Centre & Event Rooms (2)
Questions & Answers
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LynnLT
Hi! My husband and I are from FL, and we are looking forward to come visit Vancouver for the first time sometime next month! We will be seeing good friends (locals) as well, sort of a reunion. Will be staying June 28-30, 2017, June 30-July 4, 2017 and July 7-10,2017. The first six days were booked separately because we thought we would be going to Seattle for a day or two, but plans changed. While searching, I saw a good offer for a suite for just a little bit more than what I booked earlier, so I went ahead and booked for 4 nights more! The third booking is done with a few nights off because we are going to Banff in between. I have read your fine prints, and so I would like to request in advance a refrigerator in the room please, if that is possible. Also, we will be getting in from the airport at 3:00AM from JFK. Long trip, hence, can we request for an early check-in? As I have said, your hotel has been highly recommended, and I would like to believe the reviews as well, so we truly are looking forward to have a good experience and enjoy our stay in your resort! Thank you! - Lynn T.
26 May 2017|
AnswerShow all 6 answers
Response from River-Rock-Resort | Property representative |
Good morning Lynn, Thank you for your inquiry. Could you email or call our reservations department 604-247-8900 regarding the early check in request as we will need to confirm your reservation with you and place that... More
1
Vote
travelchic77
21 May 2017|
AnswerShow all 4 answers
Response from River-Rock-Resort | Property representative |
Dear Sir or Madam, The current promotion we have in the Buffet Restaurant from May 1 through June 29 is Taste of Korea which includes various Korean dishes. In addition, to these dishes, we still offer our Chef's western... More
0
Votes
Jo C
12 May 2017|
AnswerShow all 3 answers
Response from River-Rock-Resort | Property representative |
Good day J Caron, Thank you for your query, yes we serve Eggs Benedict for breakfast and yes our Chef's make the hollandaise sauce from scratch. Breakfast hours is 6:30am - 10:30am. 7 days a week. We look forward in... More
1
Vote
Room Tips
"Stay on "the Hotel" side as the rooms are newer"
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"Marina view is nice - faces the airport as well"
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"Ensure that you ask for a balcony or you won't get one!"
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"Tip: don't stay at this hotel. Much nicer hotels for cheaper price."
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