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Pinnacle Hotel At The Pier

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1,183 Reviews from our TripAdvisor Community

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There are newer reviews for Pinnacle Hotel At The Pier
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Showing 1,150: English reviews
Vancouver, Washington
Reviewed 8 April 2016

Great view of the bay and downtown Vancouver, exquisite furnishings, very modern hotel with top notch and attentive front desk personnel. Nice breakfast in the on site restaurant but our waitress had a bit of an edge. We were VERY impressed with this hotel and sorry we only had one night to spend. We'll be back for sure.

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Helpful?
Thank cjschutz
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your fabulous review, Petr Frcek

Edmonton, Canada
Reviewed 6 April 2016

We had several people to accommodate from out of town and after researching many properties, I decided on the Pinnacle at the Pier. My now husband and I also stayed (room 717) our best man was in room 711 and friends on the 4th floor. The fact that a full gym and pool were at our disposal pretty much 24/7...

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Helpful?
Thank Mirka C
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and we are happy that your wedding stay at our hotel and reception at our Pier 7 restaurant went so well. Congratulations and Thank you, Petr Frcek

Portland, Oregon
Reviewed 3 April 2016

Great service and the rooms were very clean. Nice to have a fridge, microwave and coffee maker. Really enjoyed the view from the room, so much going on in the harbor (we wish we had brought binoculars). We also enjoyed the huge pool and hot tub and sat out on the sun deck on a beautiful day. The closeness to...

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Helpful?
1Thank SR G
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review, Petr Frcek

UK
Reviewed 3 April 2016

Just spent 3 nights here, booking at the last minute due to a change of plans. Wonderful check in - I turned up at 1pm on the day of arrival, hoping they could store my case, and my room was ready. The staff were all lovely, from the concierge to the cleaners. The gym and pool area are stunning -...

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Helpful?
1Thank HugienoUk
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your recommendation and I am glad you did enjoy your 3 nights with us. Thank you, Petr Frcek

San Diego, California
Reviewed 1 April 2016

There is really nothing to say other than great room, great location close to everything you might need, I love north Vancouver, but you are steps away to catch the sea bus downtown which is way better than driving there and paying huge for parking. The only thing they need is SECURITY CAMERAS in the PARKING GARAGE!!! Some *** sideswiped...

Review collected in partnership with this hotel
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1Thank bill b
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your great review and I am sorry to hear about your car. I will certainly bring up your suggestion to the attention of our engineering and the parking operator. Thank you, Petr Frcek

saint louis
Reviewed 29 March 2016

I've stayed here about 6 times over the past 4 years. 100% consistent. great service. classy interior. great location. i like the workout facility and the pool is huge. room service breakfast SO good. sheets smooth. bed comfortable. shower pressure could be better

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2Thank bikerhbm
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and we appreciate your ongoing loyalty, Petr Frcek

Toronto, Canada
Reviewed 28 March 2016

All round excellent hotel. This is our 5th stay of a week or more and we enjoyed all aspects of the service provided. The room, the housekeeping, the parking, the restaurant were all fantastic. And the harbour view, of course, is outstanding.

Review collected in partnership with this hotel
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Helpful?
1Thank tourist22014
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your repeat business and loyalty, Petr Frcek

Winnipeg
Reviewed 27 March 2016

Great Room and Outstanding Management/Staff!! Super quiet and clean! Nice location and good facilities! Fitness room and pool area was super! I thank the management and staff for a relaxing stay! Thanks!!

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Helpful?
Thank WinnipegFive0
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your classy review, much appreciated, Petr Frcek

Penticton
Reviewed 25 March 2016

Great place to stay if you wan to be near downtown. The experience is very pleasant from start to finish. My room was luxurious and the view of the city was amazing. I would recommend this property to anyone.

Review collected in partnership with this hotel
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1Thank gourmetclub2010
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Glad your shopping weekend went so well and thank you for your recommendation, Petr Frcek

Al Khobar, Saudi Arabia
Reviewed 25 March 2016 via mobile

The front desk staff Sebastian and others made my stay so comfortable. Very helping and ready to assist. Dean in the Restaurant was very friendly. Thank You guys! 👍😊. Rooms were nice take the room on the harbor side you will get a beautiful down town view.

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Helpful?
1Thank Abid S
Petr F, General Manager at Pinnacle Hotel At The Pier, responded to this review

Thank you for your review and will share your great comments with our associates, Petr Frcek

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Lobby Restaurant and Lounge
The Lobby Restaurant and Lounge
Cuisines: Canadian, International, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Pinnacle Hotel at the Pier is a full service boutique Hotel located seaside and minutes from downtown Vancouver. Our 106 elegantly appointed guestrooms blend contemporary decor, boutique extras and a hint of alluring local history. Enjoy breathtaking views, warm full service hospitality and resort like amenities which includes our 25 meter 5 lane pool. ... more   less 

Additional Information about Pinnacle Hotel At The Pier

Address: 138 Victory Ship Way, North Vancouver, British Columbia V7L 0B1, Canada
Region: Canada > British Columbia > North Vancouver
Price Range: $187 - $348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Hotel At The Pier 4*
Number of rooms: 106
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Hotel At The Pier staff and other travellers.
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Questions? Get answers from Pinnacle Hotel At The Pier staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“waterfront has better views but less floor space”
 of 5 bubbles IshiSauder, 24 Mar 2017 | Read review
“Harbor view, highest floor you can get.”
  • View from 7th floor balcony
 of 5 bubbles 843angusg, 20 Mar 2017 | Read review
“Harborside has great views, construction noise during the day at the east end. North side has mountain views higher up”
 of 5 bubbles 100suzicue, 14 Mar 2017 | Read review
“A water view room offers and fantastic view with an ever changing panaroma of passing boats and ships.”
 of 5 bubbles Dale26589, 13 Mar 2017 | Read review
“there is some road traffic if on the north side of the building.”
 of 5 bubbles realproperty, 9 Mar 2017 | Read review
5 of 5