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Pinnacle Hotel At The Pier

1,493 reviews
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Traveller (335)
Room & Suite (285)
Storyboard
Overview
  • Excellent71%
  • Very good23%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobby restaurant”(58 reviews)
“sea bus”(166 reviews)
“downtown vancouver”(239 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pinnacle Hotel At The Pier
Special Deal: $10 F&B Credit Per stay
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,493)Write a Review
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1,023
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1,023
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Show reviews that mention
All reviewslobby restaurantsea busdowntown vancouverlonsdale quayharbour viewharbor sidegreat hotelnorth shorefood trucksglass wallshort walknorth vanlower lonsdalecanada placeunderground parkingcanada lineseabus terminal
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241 - 245 of 1,452 reviews
Reviewed 29 June 2017

Having just arrived into Vancouver on a Saturday afternoon, after spending 11 days driving through our fine Canadian Winter wonderland from Ontario, we stayed at the Pinnacle Hotel at The Pier for 2 nights. What a treat! We were travelling with our senior pussycat, who...More

Thank Joanne R
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 1 July 2017

Dear Joanne R, Thank you for your detailed review and your recommendation. We truly appreciated. Thank you, Haymond Ng

Reviewed 28 June 2017

I was very happy with my room. The beautiful view, the great amenities and the extra mile service. Everyone at the front desk was friendly and helpful. Paola was awesome! She handled our room glitch making it as easy as possible. She also helped us...More

Review collected in partnership with this hotel
Thank globdouglas
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 30 June 2017

Dear globdouglas, Thank you for your review. We are pleased to hear that you enjoyed your stay in the hotel. We will share your kind comments to our team because they will be happy to receive them. Thank you again and we look forward to...More

Reviewed 27 June 2017

Great location for north shore activities and close to Seabus if you want to go over to metro Vancouver. Quiet rooms, reasonable clean. Décor unusual - counter space in bathroom oddly small for size of room. Staff friendly and helpful.

Review collected in partnership with this hotel
Thank PGJo
Reviewed 26 June 2017

Me and My family enjoyed staying at this hotel. The rooms have the best city and mountain view. We enjoyed the hot tub and the exercise room. Hotel was quite clean and friendly front desk staff specially Paoula was very helpful in our checking in....More

Review collected in partnership with this hotel
Thank ismali13
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 27 June 2017

Dear ismali13, Thank you for your review. We are pleased that you enjoyed your stay with us. We will pass on your kind comments to our team, as they will be happy to receive them. Best, Haymond Ng

Reviewed 25 June 2017

Excellent location - can walk to the market, pier and shipyard restaurants and sites. Easy walking to Lonsdale Avenue and the park. Very professional staff and comfortable room. Lots of construction at this time which makes access a bit difficult but that should be resolved...More

Review collected in partnership with this hotel
Thank marypH8539MS
Response from Haymond, Director of Operations at Pinnacle Hotel At The PierResponded 27 June 2017

Dear marypH8539MS, Thank you for your review, much appreciated. Thank you, Haymond Ng

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$147 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$374 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (335)
Room & Suite (285)
Dining (20)
Pool & Beach (17)
Amenities (7)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Sam R
28 January 2018|
AnswerShow all 3 answers
Response from John H | Reviewed this property |
I can’t say for sure... a call to the hotel would be best.
0
Votes
Tracey C
24 August 2017|
AnswerShow all 5 answers
Response from Petr F | Property representative |
Absolutely, no problem. Thank you, Hotel Team
1
Vote
Brent W
7 August 2017|
AnswerShow all 2 answers
Response from 560Savita | Reviewed this property |
I dont think so
0
Votes
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Room Tips
"Beautiful views of the city on Harborview side."
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"Ask for view of water front (south side - quieter). Other side has views of North Vancouver."
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"View of the harbour would be picturesque at night ."
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"For a water view, it would be better to ask for a higher floor."
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