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SureStay Hotel by Best Western North Vancouver Capilano

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1634 Capilano Rd, North Vancouver, British Columbia V7P 3B4 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (94)
Room & Suite (261)
Dining (18)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-11-06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 10 hotels in North Vancouver
Location
Cleanliness
Service
Value
Travellers' Choice
Enjoy all that North Vancouver has to offer - from stunning bridges to exciting ski areas and relaxing parks, you'll be near it all while staying with us. Many guests head to Capilano Suspension Bridge, which offers a 136 meter long and 70 meter high journey across the Capilano River. A stroll or bike ride await you at Stanley Park, a 404.9 hectare urban park, offering towering trees, many exciting trails, serene lakes, recreational facilities and the Vancouver Aquarium. Grouse Mountain Ski Area and Ambleside Beach are also just kilometers away from this North Vancouver hotel.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Restaurant
Non-smoking hotel
24-hour front desk
Room features
Air conditioning
Housekeeping
Hair dryer
Room types
Non-smoking rooms
Suites
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Hotel links
Special Offer:$25 Gift Card Promotion
668Reviews1Q+A6Room tips
Traveller rating
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Popular mentions
Jet36826680810 wrote a review Mar. 2021
North Vancouver, Canada1 contribution
Simple but you have everything you need. Room was basic but well appointed, bed was nice and firm. Bath towels are small so you need to use two! Lots of free parking, which is a nice change. Overall, a great hotel for the price!
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Review collected in partnership with Best Western
Date of stay: March 2021
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Mary d wrote a review Jan. 2021
Victoria, Canada2 contributions1 helpful vote
Hotel's Favourite
We've stayed here before and this time chose the King bed room with the kitchenette. We wanted more space as I would be participating in a zoom conference during our stay, and we were staying a few nights and with COVID we wanted the option of breakfasting and lunching in the room. The room exceeded our expectations with a layout that ensured complete privacy and quiet in the bedroom, while the other person busied themselves in the kitchen or watched tv in the living space. Having two sink areas was a bonus. The kitchenette served all our needs.
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Review collected in partnership with Best Western
Date of stay: January 2021
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Response from Jenny Hot, Guest Services / Front Office at SureStay Hotel by Best Western North Vancouver Capilano
Responded Jan. 29, 2021
Dear Guest, Thank you for your great rating! I am glad to read that you had a pleasant stay and that our king suite exceeded your expectations! We hope to see you again. Thank you again for taking the time to rate us and for choosing to stay with us. Best Regards, SureStay by Best Western, North Vancouver
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charlie0cean wrote a review Mar. 2021
1 contribution
The customer service was good, the front desk lady was very polite and helpful. The room was clean, the sheets and towels were clean. The bed however was incredibly uncomfortable. The "quilt" on the bed could hardly have been considered a blanket. I did not sleep well at all. It was unfortunate when the staff was nice and the place was clean.
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Review collected in partnership with Best Western
Date of stay: March 2021
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Response from Zahir Pirani, General Manager at SureStay Hotel by Best Western North Vancouver Capilano
Responded Mar. 16, 2021
Dear Guest, Thank you for taking the time to fill out the survey. Your feedback is important to us. Thank you for the good comments but we are very sorry that you had issues with the bed/quilt. Generally we get very good comments on the comfort of the bed. We regularly inspect all the beds and bedding as part of the inspection process. Your comments will be discussed with our Exec. Housekeeper so we can locate the bed that you have mentioned. We hope that you will give us another opportunity to serve you.
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Nanaimodude wrote a review Mar. 2021
Nanaimo, B.C2 contributions
Excellent location, friendly and helpful staff, room was spotlessly clean. No issues with parking. All amenities worked fine, shower head is amazing. Quiet area. I would recommend this hotel to anyone that want to be close to downtown and the highway.
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Review collected in partnership with Best Western
Date of stay: February 2021
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Trip type: Travelled on business
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Response from Zahir Pirani, General Manager at SureStay Hotel by Best Western North Vancouver Capilano
Responded Mar. 4, 2021
Thank you for your positive review. We are very glad to see that you enjoyed your stay. We look forward to serving you again.
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JesusGarlic wrote a review Jan. 2021
Port McNeill, Canada3 contributions
The rooms were clean, quiet and very comfortable! The staff were friendly and helpful. The rate was particularly reasonable. Breakfast at the De Dutch restaurant (adjacent the hotel lobby) was delicious! I would definitely stay again!
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Review collected in partnership with Best Western
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Zahir Pirani, General Manager at SureStay Hotel by Best Western North Vancouver Capilano
Responded Jan. 26, 2021
Dear Guest, Thank you for taking the time to leave s a review. We appreciate your positive comments and look forward to seeing you again.
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Previous
PRICE RANGE
US$66 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western capilano hotel north vancouver, best western capilano inn and suites, best western north vancouver, north vancouver best western
LOCATION
CanadaBritish ColumbiaNorth Vancouver
NUMBER OF ROOMS
74
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Frequently Asked Questions about SureStay Hotel by Best Western North Vancouver Capilano
Which popular attractions are close to SureStay Hotel by Best Western North Vancouver Capilano?
Nearby attractions include Khot-La-Cha Art Gallery and Gift Shop (0.4 km), Howe Sound Crest Trail (0.8 km), and Kome Clothing Studio (1.1 km).
What are some of the property amenities at SureStay Hotel by Best Western North Vancouver Capilano?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
What food & drink options are available at SureStay Hotel by Best Western North Vancouver Capilano?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western North Vancouver Capilano?
Conveniently located restaurants include Cactus Club Cafe North Vancouver, Tomahawk Barbeque, and Kypriaki Mediterranean Grill.
Are there any historical sites close to SureStay Hotel by Best Western North Vancouver Capilano?
Many travellers enjoy visiting Yaletown (5.6 km), Engine 374 Pavilion (5.7 km), and Gaoler's Mews (4.7 km).